ibis Rennes Cesson 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 530 comentários

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ibis Rennes Cesson - Image 1
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Rua de la Rigourdière, 62, 35510 CESSON SEVIGNE, França

Descrição

Extras do hotel

  • Certificação ecológica europeia

  • Abordagem ecologicamente responsável

Nossas acomodações

Localização do hotel

ibis Rennes Cesson

Rua de la Rigourdière, 62
35510 CESSON SEVIGNE
França

GPS:48.116615, -1.576291

Telefone
Fax +33 2 99 83 89 63

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Cap'Ô'Saveurs

Foto não contratual

Aproveite nosso serviço de restaurante de segunda a quinta-feira à noite, das 19h às 22h. Nosso chef é um restaurateur certificado desde 2012 e fornece culinária fresca e sazonal.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  530 comentários

Classificação no TripAdvisor  4.0/5  267 comentários

Ma pire experience dans un ibis

Classificação TripAdvisor 1.0/5

PhKLV Avaliação certificada TripAdvisor

Idéalement situé sur notre route, cette nuit chez Ibis s’annonçait sous les meilleurs auspices. La reception 24/24 nous permettait de nous arrêter en pleine nuit et de repartir tôt le matin. Bref le plan parfait sauf que …. Arrivés à la double porte d’entrée celle ci est verrouillée. Nous sonnons à l’interphone, et attendons patiemment le veilleur de nuit. Loin de veiller pour attendre ses hôtes, celui ci arrive un bon moment plus tard, complètement abruti par le sommeil. Peu courtois, il passe ensuite un long moment en silence sur son PC et finit par nous tendre nos cartes, déjà prêtes à coté du PC. 15 minutes entre le parking et la porte de la chambre. C’est très long à 1h du matin. Au réveil, c’est la douche froide. Au sens propre : pas d’eau chaude à la douche. Toilette de chat et direction le petit déjeuner. La seule réponse au problème d’eau froide, est : "c’est le disjoncteur qui a encore sauté, désolé" Sans vouloir faire le donneur de leçon, je pense qu’un disjoncteur qui a ENCORE sauté mérite d’être remplacé, ou tout au moins, si une intervention technique n’est pas possible (week-end), surveillé de très près. Je pense aussi que le veilleur de nuit est censé veiller pour attendre ses hôtes et non dormir. C’est très dommage, d’habitude les hotels ibis sont accueillants et chaleureux. Va t il falloir changer nos habitudes ?????

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Rennes Cesson. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. Christelle T. Directrice générale Ibis Rennes Cesson

Unpleasant stay

Classificação TripAdvisor 2.0/5

travelnina93 Avaliação certificada TripAdvisor

A small hotel in Rennes. The room was very small, there was not even 30 cm of space from the wall to the bed. The door to the room was cracked at the floor. The room was dirty, with a lot of dust. There was garbage in the bathroom, dirty bathroom. The tables in the restaurant were very narrow and the food trays were dirty. The staff is unprofessional, scattered, disorganized. I do not recommend staying in this hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Rennes Cesson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadia H. Directrice générale Ibis Rennes Cesson

OK for an overnight stay

Classificação TripAdvisor 3.0/5

denners111 Romântica - Avaliação certificada TripAdvisor

We stayed here in April as we were travelling through France from Caen. The staff were functional and reasonably efficient but lacked any warmth and limited English too. No onsight food meant we had to go out for a meal and th breakfast offering was way overpriced, so we diclined. The room and bathroom was clean and tidy, but no tea or coffee facilities in the room made the stay less comfortable, but was available in the Ibis in Portsmouth! Wouldn't rush to revisit.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nadia H. Directrice générale Ibis Rennes Cesson

Worst Ever Hotel We Have EVER stayed at! Do Not Book this hotel!

Classificação TripAdvisor 1.0/5

Larry T Romântica - Avaliação certificada TripAdvisor

This was the last night of our holiday before sailing from Roscoff to Plymouth the following day! We checked in late due to weather condition - this was relatively easy to do. The car park was full and not in anyway secure! The room was extremely small, extremely dirty and absolutely stank of smoke and other substances! Even though we opened the window the smell was overpowering. As we arrived late there was noone on reception to ask if there were any other rooms availaible. I had to spray the bedding and flooring with perfume, deodourant and anything I could get my hands on but still the smell of smoke came through! I also had to clean the remote controls, the desk, the bedside shelves and the toilet! IT seems that there is no hygiene in this hotel at all. We could also hear guest in the rooms opposite our room and the rooms above so we didn't sleep very well at all. It is a good job that we were only staying for one night. This hotel gives IBIS a BAD Name, we stayed at other IBIS hotels during our holiday and they were by far more superior to this one. This one hotel that I will never stay in again nor will I recommend it. Also my husband has wide shoulders and could only just fit in the 'cabin sized' bathrom and the shower dripped all night on its own accord! Filthy, smelly and generally non hygienic - PLEASE AVOID AT ALL COSTS, YOU HAVE BEEN WARNED!

Right!

Classificação TripAdvisor 3.0/5

ALopezR00 Negócios - Avaliação certificada TripAdvisor

Good location, big parking. Easy and fast check-in and check-out. Room was clean, simple, comfortable. Bed quite good. Room has good soundproofing from outside Staff offers very good treatment. Breakfast is simple but enough.

Dear customer, It's always a pleasure to receive positiv feedbacks. I'll share your comments with the team. Looking forward to welcome you again. Best regards,

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 91 comentários 9.2/10 Localização
  • 257 comentários 7.3/10 Quarto
  • 233 comentários 9.1/10 Serviço
  • 123 comentários 8.6/10 Café da manhã
  • 110 comentários 8.6/10 Limpeza
  • 49 comentários 4.7/10 Comida

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Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Cesson Sevigne

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.