Novotel Paris Saclay 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 600 comentários

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Descrição

Extras do hotel

  • A menos de 5 minutos das instalações científicas de Saclay

  • Certificado Green Key

  • 1.000 m² de quartos em uma antiga fazenda restaurada

  • Quadras de tênis e sala de fitness

  • Estacionamento privado e gratuito em área externa

Nossas acomodações

Localização do hotel

Novotel Paris Saclay

Rue Charles Thomassin
91400 SACLAY
França

GPS:48.732941, 2.169285

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

GOURMET BAR

Presenteie-se com uma cozinha gourmet sofisticada em nosso restaurante.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  600 comentários

Classificação no TripAdvisor  4.0/5  646 comentários

Potentially wonderful family hotel let down by pricing and evasive behaviour.

Classificação TripAdvisor 3.0/5

Rachel12000 Família - Avaliação certificada TripAdvisor

We stayed in this hotel as a stopover on a long-distance journey but made a point to arrive early to enjoy the facilities. In this respect, we weren’t disappointed. For a family wanting to have some evening activities, there was plenty: decent outdoor pool, mini-golf, table tennis, table football. Definitely a hotel where you can begin to build up a holiday feeling. However the overwhelming issue was the extortionate pricing at the bar, and to some extent restaurant. We’re more than happy to pay a premium where it’s justified but in this case they are blatantly cashing in on captive guests; we witnessed several other groups reeling in shock at the costs. We decided we would have to accept this is how things were and we would end up being a little conned. Fine. But on leaving, the receptionist processed our check-out and told us there was nothing to pay. Subsequently the hotel then contacted us to say that we still owed them more money. This was now hugely inconvenient/annoying/unnecessary - I had no issue in paying whatever I owed, even if it had felt overpriced - but this now creates stress and hassle as we left the hotel for our holiday. I feel they are deliberately evasive - I can only assume this is a deliberate tactic because they see so many complaints. I will be complaining to Novotel and requesting the CCTV showing that I checked out in person and gave the hotel the opportunity to charge me then and there. We are quite relaxed about price but this was enough to spoil our stay. The other issue is that this hotel is located right on the very edge of Paris - very little to do anywhere around it, so unless you want to travel over an hour into the city you are stuck there. So lots of potential, but the pricing grates too much.

Stolen Christmas Cheer - my present was stolen out of our room!

Classificação TripAdvisor 2.0/5

660cheyannec Família - Avaliação certificada TripAdvisor

My family & I drove to stay with Novohotel Paris Saclay to spend Christmas in Paris. We were coming for our first vacation as a family of 4 and I’m even pregnant with our new baby. It was a very exciting time as we were spending Christmas away from home! On December 26, we spent the day in Paris, only to come back to our hotel to notice the coffee mug my bonus daughter had given to me the night before for Christmas was gone. I had washed it and put it by the coffee maker that morning. When we addressed this situation with your front desk staff (including the manager), they brushed it off and shared that they looked and asked the staff, but that no one knew what we were talking about. We felt very overlooked and shook up that no one tried to help remedy the situation for us. Obviously, someone was in our room and stole this Christmas present, and no one from your staff helped us feel comfortable our appreciate. What otherwise was a wonderful stay, left us feeling unease and not desiring to stay with you in the future. I worked for Disney World for 7 years, and we were always in the favor of the guest and made them feel at ease. Here, we were made to feel like we were lying and no one could be bothered with helping us. I’ll be leaving a review that shares our same discontent as I don’t want this same disregard to happen to any other family.

Ótimo atendimento, um pouco longe de Paris

Classificação TripAdvisor 4.0/5

Helio O Viagem com amigos - Avaliação certificada TripAdvisor

Um hotel com boa relação custo-benefício quando considerado a outros hoteis em Paris. Café da manhã ótimo para os padrões franceses e atendimento muito bom. Falam inglês, o que facilita a comunicação.

Querido Cliente, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Saclay. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Bom hotel

Classificação TripAdvisor 3.0/5

patricia r Viagem com amigos - Avaliação certificada TripAdvisor

Encontrei um casal de amigos nesse hotel e aproveitamos para jantar por lá antes de seguirmos viagem. O restaurante é bom, um pouco formal para restaurante de hotel, mas a comida é gostosa, não há o que reclamar. Pelo que puder ver a decoração dos quartos é bem bonita.

Dear Guest, We thank you to share your feedback on the website Trip advisor regarding your stay at the Novotel Saclay. It is always a pleasure to receive positive feedback. We will share your comments with all the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely,

Reclamação

Classificação TripAdvisor 1.0/5

DamarisMB Família - Avaliação certificada TripAdvisor

Fomos discriminados no restaurante por estarmos de bermuda, não nos atenderam, tivemos que comprar comida fora do hotel. A camareira por várias vezes abriu a porta para limpar o quarto com a gente dentro do quarto, sem permitirmos a entrada dela.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 120 comentários 8.9/10 Localização
  • 306 comentários 7.4/10 Quarto
  • 391 comentários 8.5/10 Serviço
  • 5 comentários 9.4/10 Wifi
  • 173 comentários 7.7/10 Café da manhã
  • 120 comentários 6.1/10 Limpeza

Com a tecnologia Trustyou

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