Raffles Makkah Palace 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 413

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King Abdul Aziz Endowment, 24231, PO Box 1281, 21955 MAKKAH, Saudi Arabia

Opis

O hotelu

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Nasze pokoje

Lokalizacja hotelu

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

Pozycja GPS:21.429729, 39.828369

Telefon
Faks +966 12 571 7999

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 413

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 194

the best ever

Ocena na stronie TripAdvisor 5.0/5

ابو ح Opinia zatwierdzona w TripAdvisor

the best hotel ever thank you everyone . restaurant food is good housekeeping were amazing butler service was extraordinary will definitely came back again it is my always second home once again very lovely great hotel location anazing staff very welcoming

Dear guest, May Allah accept all your prayers. Thank you for your feedback about our location in the heart of Makkah, which is one of the privileges that we are proud of. We are glad that our restaurant's food has met your satisfaction. We are glad that you enjoyed our housekeeping and butler services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah.

By far this is the best hotel in Makkah

Ocena na stronie TripAdvisor 5.0/5

Jeylani H Opinia zatwierdzona w TripAdvisor

The rooms were beyond luxury , the staff were so well trained, I mean you have your own butler in every suite. This amazing hotel to stay. If you guys ever wanna to a hotel in Makkah Saudi Arabia. This is the hotel that would exceed your expectations.

Dear Ms. Jeylanih, Thank you for taking the time to share your review about our services and sharing your experience with other travelers. We are glad that our suites and service have got your satisfaction. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.

This has been one of many Umrah’s performed in Ramadaan by myself Alhamdullilah. Raffles have made it my best !!!!

Ocena na stronie TripAdvisor 5.0/5

ZaahirP1 Rodziny - Opinia zatwierdzona w TripAdvisor

World class Service, exceptional food. Location for Umrah the best in Makkah. Decor and comfort next level not forgetting to mention a personal butler on call. The views from the room are breathtaking over looking the Haram. Amenities provided are of the best quality. The prayer facilities for men and women are so comfortable with views and location second to none.

Dear Mr. Zaahir, May Allah accept your prayers. Thank you for your feedback about our view and location in the heart of Makkah, which is one of the privileges that we are proud of. Thank you for taking the time to share your review about our food, prayer room, and amenities. We are glad that you liked our butler service. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah.

Poor service

Ocena na stronie TripAdvisor 2.0/5

Maitha A Opinia zatwierdzona w TripAdvisor

The hotel was positioned in a prime location and offered excellent dining options, although it was noted that the room cleanliness did not meet expectations. Regrettably, the SPA facilities did not meet the standards typically associated with a 5-star establishment, and the level of service provided was subpar. Despite the high cost of accommodation, the service quality did not align with the anticipated level of excellence. Upon lodging a complaint with management regarding the unsatisfactory service, no remedial action was taken to address the issue. We will never be back to this hotel again

Dear Ms. Maithaa, Thank you for your feedback about our buffet and location in the heart of Makkah, which is one of the privileges that we are proud of. Your comment about the suite cleanliness, service, and SPA facilities has been taken into action and it’s been forwarded immediately to the concerned department as we’re always working on developing our services. We would be glad if you kindly sent us your contact number and email in a private message to communicate with you. Looking forward to serving you again soon.

One of the best views of Kaaba

Ocena na stronie TripAdvisor 5.0/5

Azean_Y Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel's prime location, with its breathtaking view of the Kaaba, offered a soul-stirring backdrop for our pilgrimage. The proximity to the mosque made our daily prayers and visits effortless, allowing us to immerse ourselves fully in the spiritual ambiance. Having stayed at another hotel nearby last year, the service at Raffles also surpassed our expectations. The staff went above and beyond to cater to our needs, ensuring we felt welcomed and cherished throughout our stay. From the refreshing Zam Zam water to the delectable assortment of sweets and fruits, every detail was thoughtfully curated to enhance our experience, albeit consistency on these perks could be improved. We love that Karak and Moroccan mint tea were available for breakfast/sahur. It’s to be noted that the range of food served for sahur was better than the usual offering for breakfast. Hope the former could be maintained though. While our initial room boasted a magnificent view of the Haram, the switch to a Panoramic Kaaba view room proved to be a minor hiccup. Despite a communication breakdown between staff teams resulting in repeated checkout inquiries, the attentive staff promptly remedied the situation and facilitated our requested room change. The Panoramic Kaaba view room is worth every penny especially particularly for my mother, whose mobility was limited during our trip. Equipped with an in-room speaker, the Panoramic Kaaba view room allowed my mother to engage in prayer effortlessly while gazing upon the majestic Kaaba. Overall, our stay at Raffles was nothing short of extraordinary. With its unparalleled views, impeccable service, and commitment to guest comfort, it truly embodies the essence of hospitality. We look forward to returning for another spiritual retreat in the near future.

Dear guest, Thank you for your experience with us. We are pleased that you enjoyed our room facilities, view, and location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We will surely redirect your positive feedback to the staff personally. Regarding the room, we will take it into consideration to prevent similar occurrences in the future. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Makkah. We look forward to welcoming you again soon.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 333 Liczba opinii 9.5/10 Lokalizacja
  • 476 Liczba opinii 7.9/10 Pokój
  • 1 122 Liczba opinii 8.9/10 Obsługa
  • 6 Liczba opinii 8.6/10 Internet
  • 246 Liczba opinii 8.4/10 Jedzenie
  • 194 Liczba opinii 8.1/10 Klimat
  • 182 Liczba opinii 8.7/10 Śniadanie
  • 168 Liczba opinii 7.2/10 Czystość

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