Mercure Warwickshire Walton Hall Hotel & Spa 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 2 728

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WALTON, WELLESBOURNE, CV35 9HG WALTON, United Kingdom

Opis

O hotelu

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Nasze pokoje

Lokalizacja hotelu

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

Pozycja GPS:52.169574, -1.582747

Telefon
Faks +44 1789 470418

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 2 728

Ocena TripAdvisor  3.5/5  Liczba opinii: 4 120

100/10 RELAXING AND AFFORDABLE WITH CLASS!

Ocena na stronie TripAdvisor 5.0/5

863nehaj Opinia zatwierdzona w TripAdvisor

Myself and my friend came as a girls trip away. Please ignore all other reviews that are negative because good god have people got weird expectations. Firstly we were met with a beautiful slow and long drive thru to the spa resort itself. This in itself was screaming peaceful and zen!! The greenery around you is just what your mind needs, if you have a dog or bike or enjoy running you will appreciate this! but even to those who dont the views for a walk is just amazing. Secondly the staff were friendly at check in and we were provided with a sheet that had all the detail super handy and helpful. The room was clean and just what you would need for the night! We had the Easter deal with prosecco, dinner ( 2 cours) and breakfast with use of all facilities. The prosecco was 10/10 the best we had! felt luxurious! we got given a robe each and shoes for the spa! The facilities were clean when we used them and really relaxing! The dinner / breakfast hall was EXTREMLY classy with a open room that had glass panels all around! well done to whoever thought of this! this adds a element of something which i personally look for!. We forgot some toothpaste and the reception staff were very helpful gave us a free toothbrush each with small sachets of toothpaste! dinner was amazing a lovely menu and they dont fall short on what they give! The breakfast was all you can eat! so not limitations! THANKYOU for such an amazing stay!! WE WILL DEFFO BE BACK! with our other halves or family or more friends!!

Dear 863nehaj, We are all so happy that you had such a wonderful first stay with us that you are already planning to come back. It was great to hear that dinner and breakfast in the Orangery were both on point, but what is especially pleasing is to read your lovely feedback of our wonderful team. Thank you. Now you know the hotel, if there is anything in particular that you would like for your next stay, please do not hesitate to contact me. If not, I shall just look forward to welcoming you back! Warm wishes, Diane

Great customer service

Ocena na stronie TripAdvisor 5.0/5

lorrainecX9144IP Opinia zatwierdzona w TripAdvisor

We stayed here for my wife's birthday. The staff here are wonderful ,and a special big thankyou to Cher on reception who helped us with our requests including organising an extra night for us. Great location to explore Stratford upon Avon. Will be back in the future! x

Dear Lorraine, Thank you so much for posting a 5* review after your stay and it was kind of you to mention Cher, she is a wonderful member of our small team. She will be thrilled you mentioned her! We will certainly look forward to welcoming you back in the near future, With warm wishes, Diane

Unhelpful rude staff and shocking food

Ocena na stronie TripAdvisor 1.0/5

Michael P Opinia zatwierdzona w TripAdvisor

Hostile staff from the moment we walked in. Unhelpful and passive aggressive. Although there were a couple of members of staff that were pleasant, nothing you wouldn’t expect from a hotel. The food was shocking, store bought re heated crap. We tried our best to stay out in Stratford all day to avoid the hotel. Really was poor. Apart from that the location of the hotel was nice and perfect for dogs.

Hello U7118NWmichaelp It is so disappointing to read your review and that your unfortunate experiences have left you with this impression of the hotel. I am so sorry, especially as the vast majority of feedback we receive is the complete antithesis of this. I am investigating the account of your encounter as a matter of urgency, your review has been circulated to every member of the team, as you can read from the reviews on this site and other sites and that is why we are so surprised to receive your review. I hope you have found our response useful, With best wishes, Diane

"Stay at Mercure Warwickshire Walton Hall Hotel & Spa"

Ocena na stronie TripAdvisor 3.0/5

892hardeepj Couples - Opinia zatwierdzona w TripAdvisor

The room was clean but needed new carpets, and we had to request TV aerial replacement. Despite having an espresso machine, no pods were provided. Also, the air-conditioning only blew cold air. We got a disabled room, though concerned it could have been needed by someone else. Unfortunately, it was noisy due to its location next to a staff-only area. Breakfast was good, but we didn't use the leisure facilities. Recommendations to Dianne Mctague, General Manager: - Consider property renovations. - Ensure condiments are available in rooms. - Review and rotate the evening menu. - Check portion sizes for children's meals.

Dear892hardeepj, Thank you for your review following your recent stay and it was really disheartening to hear that it was such a disappointment. We very much regret that you encountered such problems with your room. However delighted to read you enjoyed breakfast! We do hope that you will come and stay again in the future, With best wishes, Diane McTague

Fantastic One Night Stay

Ocena na stronie TripAdvisor 5.0/5

Craig E Opinia zatwierdzona w TripAdvisor

Fantastic facilities and a great upgrade to the Manor House 👌 I stay here on business trips whenever I can, this is my 5th stay here. Evening meals are good and breakfast has a really good choice. Chef will make eggs fresh for you on request which is a nice touch you don’t get everywhere

Dear Craige, Thank you so much for your 5* review following your recent stay with us .We are all so happy that you had such a wonderful 5th stay and that you are already planning to come back. See you again soon! Best wishes, Diane McTague

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 690 Liczba opinii 9.2/10 Lokalizacja
  • 2 145 Liczba opinii 5.7/10 Pokój
  • 2 005 Liczba opinii 6.8/10 Obsługa
  • 17 Liczba opinii 3.8/10 Internet
  • 1 633 Liczba opinii 6/10 Jedzenie
  • 828 Liczba opinii 4.8/10 Czystość
  • 808 Liczba opinii 5.9/10 Komfort
  • 684 Liczba opinii 6.7/10 Śniadanie

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