Mercure Singapore On Stevens 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 2 339

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Opis

O hotelu

  • Spokojne, inspirowane lokalnym otoczeniem miejsce, bujny miejski raj

  • Doskonała lokalizacja w centrum, blisko Orchard Road i ogrodów botanicznych z listy UNESCO.

  • Wi-Fi bez limitu urządzeń

  • Całodobowa obsługa, fitness i pralnia. Basen infinity pool 35 m i sportowy oraz 4 restauracje.

  • Darmowy parking w porze lunchu i kolacji. Nocny parking dla gości hotelowych

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Lokalizacja hotelu

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPUR
Singapur

Pozycja GPS:1.313439, 103.828417

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

WINESTONE

Restauracja WINESTONE usytuowana w bujnej zieleni miejskiej, stanowi koncept łączący wino i kuchnię zachodnią w nowej odsłonie, która zaprosi Gości w kulinarną podróż, dopełnioną winem wysokiej jakości z całego świata po przystępnej cenie.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.0/5  Liczba opinii: 2 339

Ocena TripAdvisor  4.5/5  Liczba opinii: 921

Certyfikat Doskonałości 2024

Overall good hotel, excellent staff, but disappointing room.

Ocena na stronie TripAdvisor 4.0/5

paulsD702XN Opinia zatwierdzona w TripAdvisor

Hotel staff were very good, friendly, and helpful. Room service/House Keeping was excellent, thank you to Cai Ting. The hotel room was disappointing, as very small and very poorly designed, there is very little storage, no full length hanging and only 6 coat hangers for 2 people. No coat hooks, had to keep most of our clothes in the suitcase under the bed. Bathroom was small with very little surface space to put items. Room was modern, clean, but not designed with the best use of the available space. Trendy but not at all practical, could have designed it much better ourselves. Have stayed in much better rooms. Any issues were dealt with by the excellent staff.

Accommodative and Friendly staff

Ocena na stronie TripAdvisor 5.0/5

accidentalpkc Opinia zatwierdzona w TripAdvisor

Thivas from front desk was very helpful and friendly. Will definitely come back. Location is central and has shuttle service to orchard. Despite coming in on a busy period, we still manage to get an early check in. Truly appreciate the staff hospitality.

Fond memories during a Superb family vacation

Ocena na stronie TripAdvisor 5.0/5

shreyasjhaveri Opinia zatwierdzona w TripAdvisor

We had an excellent family stay for 4 having booked the premier suite for 9 nights. Special mention to Sophia and Gilbert at the executive lounge for making our stay special.

Good executive lounge services

Ocena na stronie TripAdvisor 4.0/5

sridhani Opinia zatwierdzona w TripAdvisor

The Executive Lounge staff, Gilbert is really helpfull and kind. Hope all the staffs can learn from him. For the room: 2 days bed and pillow replecement is OK, but please do Daily make up to clean up the garbage and towel replacement.

Dear Sridhani Pamungkas, Thank you for appreciating our Privilege Lounge services and the assistance provided by Gilbert. We will address the housekeeping frequency to ensure daily cleaning and towel replacement. Your feedback is valuable to us. Sincerely, Piotr Kupiec General Manager

Waste of money

Ocena na stronie TripAdvisor 2.0/5

Kylie S Opinia zatwierdzona w TripAdvisor

Lack of staff that understand English made this entire hotel stay a trial. Had to explain what a top sheet was and how to do it and then they STILL didn't put one on. Once day they just left the sheet on top of the bed for me to make. Coffee cups and teaspoons were removed and not replaced. One expensive KN95 mask was removed and replaced by 10 paper masks (only after I complained) Breakfast was cold, rubbery and awful tasting

Dear Kylie S, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay. We are committed to providing exceptional service and will address the issues you have raised with our team. Rest assured, we will reinforce our staff training to ensure better communication and service delivery. Regarding the breakfast quality, we will review our food preparation processes to enhance the dining experience for our guests. Your feedback is highly valuable, and we appreciate the opportunity to improve. Sincerely, Piotr Kupiec General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 359 Liczba opinii 8.3/10 Lokalizacja
  • 2 152 Liczba opinii 6.3/10 Pokój
  • 2 181 Liczba opinii 7.2/10 Obsługa
  • 32 Liczba opinii 9.2/10 Internet
  • 1 013 Liczba opinii 7.2/10 Czystość
  • 730 Liczba opinii 7.1/10 Śniadanie
  • 596 Liczba opinii 7.4/10 Udogodnienia
  • 409 Liczba opinii 5.5/10 Jedzenie

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