ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 654

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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEUL, Korea, Republika

Opis

O hotelu

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Stylish atmosphere

  • Panoramic river view and city view

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Lokalizacja hotelu

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEUL
Korea, Republika

Pozycja GPS:37.531809, 126.96286

Telefon
Faks +82 2-2223-7778

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 654

Ocena TripAdvisor  4.5/5  Liczba opinii: 214

Great location, friendly staff!

Ocena na stronie TripAdvisor 5.0/5

coachles87 Opinia zatwierdzona w TripAdvisor

It's difficult deciding where to stay in an enormous city like Seoul, but you'll make a decision based on your interests and budget just like we did. This hotel is part of a large complex containing other hotels from the Accor group and a casino plus eateries. It's only a few minutes from Yongsan station from where you can connect to the rest of the transport infrastructure. We didn't use taxis in Seoul as you can get around easily and cheaply by train and bus. Our room was spacious for a city-centre hotel and had all we needed. The bathroom arrangements are quite quirky as they are only separated from the rest of the room by blinds and frosted glass screens. We knew that before we booked, so it wasn't a surprise, but still got some getting used to! We not fans of buffet style eating so we didn't book breakfast, instead we had a light start to the day at the café on the ground floor, which was competitively priced. All the staff were delightful and keen to help. When we had a small matter that needed sorting out they got onto it straight away, which was excellent! We booked a DMZ tour via the concierge and they offered some great advice, saving us time and money!

Dear Coachles87, Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! We are glad to hear that you found our hotel to be a great choice for your stay in Seoul. Our central location near Yongsan station makes exploring the city easy, and we are pleased that you found the transportation options convenient. We understand that our bathroom arrangements may be unique, but we are glad you were prepared for them and that they didn't detract from your overall experience. It is great to hear that you enjoyed dining at our café and found the staff delightful and helpful. Providing excellent service is our priority, and we are happy to hear that we could promptly assist you with any concerns. We are also thrilled that our concierge could help you with your DMZ tour and provide valuable advice. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! Wishing you an excellent year under the Blue Dragon :-) Best regards, Pauline, Guest Experience Manager ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Best hotel experience I had

Ocena na stronie TripAdvisor 5.0/5

HEALING THE NAT... M Opinia zatwierdzona w TripAdvisor

The IBIS Styles Ambassador Hotel has had the best services and amenities that I have ever experienced. The staff is kind, attentive, and very accommodating. Through my error, I booked a one-bed, room rather than a double bed, but Greg Gu, our IBIS hospitality representative quickly reassigned us to another room. He also went above and beyond to make sure we were comfortable and had the best stay possible. The hotel is also adjacent to the Ipark Mall which has one of the best food courts in the world in my opinion and also Yongsan subway station which is convenient to explore the city. My hotel experience was an excellent one.

Dear Healing the Nation, Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your experience with us! We are delighted to hear that you had such a positive stay with us. It is wonderful to know that our staff, especially Greg Gu, provided excellent service and ensured your comfort throughout your visit. We are glad we could quickly address your room preference and make your stay as enjoyable as possible. It is also fantastic to hear that you enjoyed the convenience of our location, being adjacent to Ipark Mall and Yongsan subway station. We appreciate your kind words about the amenities and services offered at our hotel. We look forward to welcoming you back for another excellent stay whenever your travels bring you to Seoul. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels! Wishing you an excellent year under the Blue Dragon :-) Best regards, Pauline, Guest Experience Manager ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Terrific staff make this a great place to stay.

Ocena na stronie TripAdvisor 5.0/5

Rob C Opinia zatwierdzona w TripAdvisor

Firstly the staff are fantastic. From the ladies on reception to the gent on concierge they were all supremely helpful and really 'went the extra mile'. Carmen, another lady on reception I cant remember name and the young man as concierge were as good as any you will find in any hotel anywhere. Superb! Location is in the Dragon City complex and has easy access to the surrounding areas. Breakfast was good in a lovely location. The room was solid very comfy bed. I was only here for one night but wish it had been more

Dear RobcV9458OJ, Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for your glowing review! We are thrilled to hear that our staff left such a positive impression on you during your stay at Seoul Dragon City. Providing exceptional service is what we strive for, and we are delighted that Carmen, our reception team, and our concierge went above and beyond to ensure your comfort and satisfaction. It is fantastic to hear that you enjoyed our convenient location within the Dragon City complex and found our breakfast offerings enjoyable. We are glad you had a restful night's sleep on our comfy beds. We would love to welcome you back for a longer stay next time! Thank you for choosing to stay with us, and we look forward to the opportunity to exceed your expectations again in the future! Wishing you an excellent year under the Blue Dragon :-) Best regards, Pauline, Guest Experience Manager ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Woeful Place - promises to deliver but does not even come close !

Ocena na stronie TripAdvisor 1.0/5

scotskinner Opinia zatwierdzona w TripAdvisor

OK so heres the deal - what ever rating they have or reviews you read - believe this one ! The photos and outer belie the real story. The foyer, lobby, lifts and surrounds look great. staff is pleasant and well trained. But the rooms are very very small. Shower and toilet are glass modules which are opened topped. No in room toiletries (you can purchase a tooth brush at reception from a bowl !) - Room fridge is size of shoe box and 2 small water. the 24/7 ALL DAY Room Service is from 11 am to 11pm (actually 12/7). Decor is personal taste - this is Casino/Chess Art Decor '70s. Te best restaurant cannot cook western food - just terrible at a large price ! Impossible to get a drink after 10pm - the one that 'might' was closed for private function (900 rooms and no bar ?) Chck out at middat - they insisted on cleaning the room at 10am ..? Woeful place - not cheap and so far below what they promise on photos and website !

Dear Scotskinner, Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for sharing your feedback with us. We are disappointed to hear that your experience did not meet your expectations during your stay at Seoul Dragon City. We sincerely apologize for any inconvenience you encountered. While we are pleased to hear that you found our staff pleasant and well-trained, we regret that the size of the rooms and the design of the bathrooms did not meet your needs. We understand the importance of in-room amenities, and we apologize for any inconvenience caused by the lack of toiletries and the limited room service hours. Your comments about the decor and restaurant offerings are duly noted, and we will review them to ensure we can better cater to our guests' tastes and preferences. Additionally, we apologize for the inconvenience regarding the availability of drinks after 10pm and the timing of the room cleaning. Your feedback is invaluable to us, and we will use it to make improvements to our services and facilities. We sincerely apologize for any disappointment caused and hope that you will give us another opportunity to provide you with a better experience in the future. If there's anything further we can do to address your concerns, please don't hesitate to contact us directly. Wishing you an excellent year under the Blue Dragon :-) Best regards, Pauline, Guest Experience Manager ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Visiting Seoul Again, Check New Location

Ocena na stronie TripAdvisor 4.0/5

Cruiser00269351482 Opinia zatwierdzona w TripAdvisor

Visiting Seoul after the last visit in May 2023, decided to stay in Yongsan, particularly Dragon City, given the three new Accor hotels; Novotel Hotels & Suites, Ibis Styles and Grand Mercure. Since this trip would be an out an about most of the time, opted for the Ibis Styles, since it “ticked all the boxes” on facilities expected in Accor hotels in Seoul below the Luxury category. Arriving just after noon, we were directed to the priority check in, which was quick and smooth. Asked if there was a room upgrade and was told there is only one type of room, with either twin or queen bed. Asked about the use of the self-service laundry facilities and was told only available to rooms with access to “Dodo Lounge”, which also has cooking facilities. Asked if I could pay to use this and was told only rooms with Dodo Lounge access can use. To further question on availability of such coin-operated laundries nearby the hotel drew a blank; Googling showed up a few within a few hundred meters. So, gave up pursuing this further as it seems the answers appear very much “programmed” possibly due to comprehension. Did some checking and enquiries after and have my own views on this matter and the reasons. According to the Accor guidelines on room upgrade to next room type, that would be the room with Dodo Lounge access (same size), otherwise it would be the larger type. Room was quite spacious (slightly larger than other Ibis Styles) for this tier level, clean and comfortable and other than the a/c needs a bit of fiddling to get the temperature right, everything works satisfactorily as expected of a hotel of a few years old: a cracked floor tile in the toilet being a small blemish. A/C was very quiet which is a bliss. Being on a high floor there were no issues with water pressure, with a panoramic view of the Hangang from the full-sized windows. Breakfast venue is two floors up in the connection joining the two towers, spacious and with various seating arrangements, views to the Hangang one side and the hills and Seoul Tower on the opposite side. Along the length there is a glass floor on one side where one looks 30 floors down to the ground and parallel to this, separated by seating is a shallow pool. Food is average, though the spread is quite large is the same daily, with exception of a couple of selection alternating between days. The coffee is nothing to write home about and we sort of didn’t bother to have it after the second day. But if you order the coffee at the A La Maison Deli in the foyer, it is good. Staff are quite friendly and happy to assist but at times trying to get a response to a query can be a little trying. Public transportation is convenient at the Yongsan Station, connected via a 300m elevated and covered walkway. Around the station and above there are shopping, food and other places of interest, no shortage of choice. The main drawback coming from the airport there is no airport limousine bus service that come close to the hotel; the nearest is the service 6001 which stops at the Sinyongsan station/post office, where it is about a kilometer trudge to the hotel. Alternately, if one travels light the option will be the AREX to Seoul Station, then change to Line 1 for the two stops to Yongsan Station. This information I found out myself by piecing together the bits and pieces as I could not get a direct and clear answer from the hotel when contacted on two or three occasions before arrival; the answer was taxi, private car transfer or book a hotel limousine. The hotel locality has its plusses. There is the Yongsan Electronics Center opposite, The I-Park Mall complex at Yongsan station, with shopping outlets, restaurants and food court, Shinsigae Duty Free, E-Mart, etc. Venture south across the Hangang on subway Line 1 from Yongsan station, the next stop is Norangjin where one can visit the wholesale seafood market. Heading towards the north two stops from Yongsan station is the busy Seoul Station, with the Lotte Outlet and Lotte Mart (be warned, very crowded, and also closed every 2nd and 4th Sunday of the month). Stay on the train and the next stop is City Hall, also the interchange where one can transfer to Line 2 for a one stop ride to Eujiro Il-ga (one), the entry to the Myeongdong area, Lotte Hotel, Dept store and the Avenue, and a little further on the Shinsigae main store. Carrying on Line 1 from here, the next station is Jonggak for access to the Insadong area. There is a casino (Seven Luck) in the complex for foreigners, and if one is fine with the inconvenience of no direct airport limousine bus to the hotel, or travel sufficiently light to use the train via Seoul station (which incidentally have conveyor belt to assist with your bags going up and down the stairs along the quite long walk), this is quite a good choice, especially at times when the rates are low (not often).

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