Novotel London Canary Wharf 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 4 446

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Novotel London Canary Wharf - Image 1
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Novotel London Canary Wharf - Image 4
40 Marsh Wall, E14 9TP LONDYN, Wielka Brytania

Opis

O hotelu

  • 7 min pieszo od stacji metra Canary Wharf, łatwy dojazd do centrum, hali O2 Arena i Greenwich

  • 313 nowoczesnych pokoi, w tym 26 stylowych apartamentów z panoramą Londynu

  • 9 stylowych sal konferencyjnych z technologią E-board i szybką siecią WIFI

  • BOKAN - trzy niesamowite lokale z jedzeniem i piciem na najwyższych piętrach hotelu

Nasze pokoje

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Lokalizacja hotelu

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDYN
Wielka Brytania

Pozycja GPS:51.501331, -0.023293

Telefon
Faks +44 20 7987 1040

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 4 446

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 919

Certyfikat Doskonałości 2024

The Best Stay

Ocena na stronie TripAdvisor 5.0/5

STb_198X Opinia zatwierdzona w TripAdvisor

Excellent location, amazing room with a priceless view - simply, the best stay. I want to commend the friendliness and helpfulness of the staff, with a special mention for Francesca who was extremely kind during the check-out operations.

Thank you so much for this great 5 star review STb_198x we love it. Your personal mention of Francesca is so great and she has only joine dour family recently so she is thrilled to read this. I do hope we can welcome you back soon Jacqui & The Canary Wharf Family

Weekend away

Ocena na stronie TripAdvisor 3.0/5

Ryan R Opinia zatwierdzona w TripAdvisor

I visited on 27/04 with my partner and stayed in room 24:12 .Facilities at the hotel are great pool is very nice and clean. However the room lacked cleanliness, the shower wasn’t very powerful I believe this is partly due to the amount of limescale on the main shower head. The smaller one was fine. Also the tv had a faint line going through it which also was a tad of annoying. Other than this great place and would visit again. Views are amazing.

Thanks jackrylan for taking the time to review your recent stay. I am so sorry about the issues you raised and please be assured that I am addressing them. However despite these issues we are so happy to read that you will return and we are really looking forward to welcoming you back. Jacqui & The Canary Wharf Family

Great hotel with amazing service and lush staff

Ocena na stronie TripAdvisor 5.0/5

Priya R Opinia zatwierdzona w TripAdvisor

Great trip. Loveness who served and helped us at the buffet was so lovely. Also Saji who brought us our rooms services was amazing as well. Both the ladies and other staff we encountered helped and assisted us with a great smile and very helpful. Had a lovely stay. Thank you

Great 5 star review 919priyar, thank you so much for sharing your fabulous experience with us. Your comments about my team make me super proud and I really appreciate this feedback. We look forward to welcoming you back soon Jacqui & The Canary Wharf family

Very Disappointing Stay, Unclean Room, Stains on the Floor, In Need of Maintenance

Ocena na stronie TripAdvisor 1.0/5

Jo A Opinia zatwierdzona w TripAdvisor

Very disappointing stay at Novotel and will definitely not be going back. I’ve stayed at other Accor hotels and was expecting a level of quality, especially with the money paid and it was severely lacking. Check-in was ok but rushed. I realised later in the day, as I was working, but the bathroom was not clean, there was urine on the loo seat and another stain when you lifted the seat. Credit to housekeeping, when I called reception, they came very quickly and cleaned it. Later in the night, I pulled back the duvet and there was a large stain underneath the duvet so I slept on top of the bed for the first night. I got the impression, if staff know the rooms are free, they may use it to eat or relieve themselves during day. The next day I was working and on calls so couldn’t call for housekeeping to change the bed. There’s a coffee area on the first 2 levels however it’s usually rented out for businesses so there’s not many places to go to work whilst housekeeping clean. Again I slept on the bed instead of in it. The third day, I asked reception if housekeeping could change the bed but it seems that was not communicated, so in the 4 or 5 nights I stayed, I didn’t sleep in the bed at all. There were stains on the floor and a large black structure in the room, which I think was a fan and I don’t believe this was in all rooms, again I get the impression, staff may use the room if empty. It is a waste of money to spend and count down the days until you leave. I wish I’d read other reviews before booking.

Thank you for your review. I would really appreciate it if you could contact me directly about your issues. My e-mail is jacqui.mcmillan@accor.com I look forward to hearing from you Jacqui McMillan General Manager

Customer satisfaction

Ocena na stronie TripAdvisor 5.0/5

Timilehin A Opinia zatwierdzona w TripAdvisor

Antonella is a super warm attendant. She was helpful from when I got to the restaurant, making sure I felt comfortable at every step of the way. Definitely helped my experience at Novotel exponentially better. I recommend everyone go up to the restaurant and give a chat if you can. Gorgeous lady with a beautiful smile -Timi

Thank you so much 815timilehina for your fab 5 star review. Antonella really is a beautiful lady and I am delighted to read how much she looked after you. She has been with us for many years and we are really lucky to have her. I hope we can welcome you back soon Jacqui & The Canary Wharf family

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 411 Liczba opinii 9.1/10 Lokalizacja
  • 3 247 Liczba opinii 7.9/10 Pokój
  • 2 586 Liczba opinii 8.1/10 Obsługa
  • 31 Liczba opinii 7.1/10 Internet
  • 1 146 Liczba opinii 5.8/10 Czystość
  • 1 132 Liczba opinii 7.2/10 Śniadanie
  • 912 Liczba opinii 7.3/10 Udogodnienia
  • 588 Liczba opinii 8.8/10 Klimat

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Inne nasze placówki w pobliżu

Londyn - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.