Grand Mercure Maha Cipta Medan Angkasa 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 225

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

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Lokalizacja hotelu

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

Pozycja GPS:3.59802, 98.68201

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 225

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 939

Overall bagus tapi pelayanan kurang ramah dan penyajian makanan lama

Ocena na stronie TripAdvisor 4.0/5

Coastal61577608721 Opinia zatwierdzona w TripAdvisor

Pelayanan nya kurang ramah, dan penyajian makanan lama, but overall the foods are delicious. And the ambiance is comfortable. I like listening to the music while i eat the food here. I wish that i could celebrate my event here again, thank you

Tamu kami yang terhormat, Terima kasih banyak atas ulasan yang Anda bagikan mengenai pengalaman berkunjung bersama kami. Hal seperti ini pun akan menjadi penyemangat bagi seluruh tim untuk selalu mengembangkan kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan Anda ini. Tetap jaga kesehatan dan sampai berjumpa kembali dikedatangan Anda selanjutnya di Grand Mercure Medan Angkasa! Hormat saya, Management

Pleasant Stay Few Drawbacks

Ocena na stronie TripAdvisor 4.0/5

Len M Opinia zatwierdzona w TripAdvisor

Nice and clean hotel. Very comfortable beds. Breakfast is plentiful and very delicious but it is the same every day…some variety would be good. Staff are very friendly and helpful. A little disappointed with the lack if knowledge of the staff as to the attractions and shopping in Medan. Needs to be a exit/entry to the hotel from the road for guests that like to walk…always felt like you were going through a car park when entering or leaving the hotel on foot. Laundry costs are very expensive so would get washing done off site easily and at a fraction of the cost. This was disappointing. Hotel restaurant food was quite average. Room, shower and bathroom very good.

Dear LenMaasikas, Thank you for taking the time to tell us about your experience at Grand Mercure Maha Cipta Medan Angkasa. We are very sorry that your experience did not meet your expectations; Please allow us to offer our sincerest apologies. At Grand Mercure, we strive to provide better service to every guest; therefore, your feedback is very important to us. We assure you that we have taken action to overcome and prevent the recurrence of the problem in the future. We are grateful for your willingness to share your suggestions with us and we hope that you will give us the opportunity to serve you better in the near future. Our regards, Management

Acceptable stay for price paid

Ocena na stronie TripAdvisor 4.0/5

urbanguy1974 Opinia zatwierdzona w TripAdvisor

2-night stay for 5 adults in 3 rooms Upside: (1) Rooms - They appeared to have been renovated, so were generally fresh and clean. Beds and pillows were firm and comfortable. Air-conditioning was efficient. (2) Food - Poolside buffet included in room rate offered a good selection of Indonesian and international food. However, only brewed coffee was offered; no espresso-based drinks. Orchid restaurant just off the lobby served delicious Indonesian-style nasi goreng. (3) Location - Short distance by car to many locations in downtown Medan, such as DeliPark Mall, Centre Point Mall, Tjong A Fie mansion, train station, etc. Downside: (1) Gym - While relatively large in terms of space, the gym's equipment was old and poorly maintained. Air-conditioning was inefficient. Disappointing experience for a hotel of this standard, especially relative to the better condition of the hotel's other public areas/facilities. (2) Minor maintenance issues - Hair dryer in one room wasn't working. Reported to front desk, but issue wasn't fixed. Shower handle/rainforest head mixer cap in one bathroom came off when pulled. Maintenance attempted to wrap plumber's tape so that the cap could be screwed back in, but it came off again a day later. Water could still be directed either to the shower handle or rainforest head by pulling the bare metal road. (3) Ineffective soundproofing - External noise from hotel's surroundings could enter via the windows. Nature of sounds depends on time of day and room facing.

Dear Guest, Thank you for taking the time to provide us with your valuable feedback. We are sorry that some of our facilities did not meet your expectations, and we regret any discomfort you experienced as a result. Here at Grand Mercure Maha Cipta Medan Angkasa, we strive to create an enjoyable experience for all our guests and continuously work hard to ensure all our rooms provide utmost comfort. We appreciate you bringing this to our attention and thank you for giving us the opportunity to improve. We hope that your overall stay was pleasant and look forward to welcoming you back in the future. Sincerely, Management

short yet memorable stay, never disappoint with Accor group’s service

Ocena na stronie TripAdvisor 5.0/5

Lionita I Opinia zatwierdzona w TripAdvisor

nimble service, comfortable rooms, kind and helpful receptionists and staffs. beds, bathroom, and breakfast are nice the hotel location is strategist so it’s easy to reach places in medan city centre

Dear Lionita I., Thank you for taking the time to review your stay at Grand Mercure Maha Cipta Medan Angkasa. We are so pleased that you enjoyed our nimble service and comfortable rooms, as well as our kind and helpful receptionists and staffs. It is also great to hear that you found the beds, bathrooms, breakfast and location of the hotel satisfactory. At Grand Mercure Maha Cipta Medan Angkasa, we strive to provide a comfortable and unforgettable experience for all of our guests. We look forward to welcoming you back in the near future. Sincerely, Management

Service mantaff, staff yg helpfull. Food and kids happy.

Ocena na stronie TripAdvisor 5.0/5

Seaside33032210606 Opinia zatwierdzona w TripAdvisor

Excellent service, with Nice staff. Speciall Mr Hotlen with best service at all. For good so good and well service. Kids friendly. Kids so happy for pool and safe. Clean for room and house keping do their job with done. Two thumb up, Will back soon.

Dear Seaside33032210606, Thank you for taking the time to review Grand Mercure Maha Cipta Medan Angkasa. We are glad to read that you enjoyed your overall stay and appreciate the service provided by our team, in particular Mr. Hotlan. We are pleased to note that your kids had a lot of fun at our pool and felt safe while being around here. We take great pride in keeping our rooms and buildings clean and it is wonderful to hear that our Housekeeping team succeeded in meeting your expectations. Your kind words of encouragement mean a lot to us and we look forward to welcoming you back again soon. Sincerely, Management

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 146 Liczba opinii 8.6/10 Lokalizacja
  • 802 Liczba opinii 8.9/10 Pokój
  • 775 Liczba opinii 9.3/10 Obsługa
  • 22 Liczba opinii 9.4/10 Internet
  • 446 Liczba opinii 8.9/10 Czystość
  • 345 Liczba opinii 9/10 Komfort
  • 305 Liczba opinii 8.8/10 Śniadanie
  • 258 Liczba opinii 8.8/10 Udogodnienia

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