Grand Mercure Sao Paulo Vila Olímpia 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 140

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Opis

O hotelu

  • Odnowione, przestronne, ekskluzywne pokoje. 49" smart TDS z kanałami w streamingu

  • Restauracja CipóRestô z zewnętrznym balkonem i kuchnią brazylijską

  • Mamy przestrzeń na wydarzenia firmowe i społeczne dla 600 osób

  • W pobliżu szpitale i przychodnie: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Hotel z lądowiskiem dla helikopterów, 10 minut od lotniska Congonhas - SP

Nasze pokoje

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Lokalizacja hotelu

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazylia

Pozycja GPS:-23.59563, -46.6845

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 140

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 327

Certyfikat Doskonałości 2023

I love this!!

Ocena na stronie TripAdvisor 5.0/5

Griffin S Opinia zatwierdzona w TripAdvisor

I just love this hotel and the people here! They are such an amazing team, everyone! Fernanda from front desk it’s a very sweet person and always lovely with us. The restaurant is also perfect, specially the drinks. Thank you very much for everything! #united

Great staff and Service!!

Ocena na stronie TripAdvisor 5.0/5

asanders915 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stay at this hotel often for business. The staff is so professional, friendly and always helpful. The hotel restaurant offers great food and service. Must visit the coffee cafe, Tres Coracoes ask for Felipe or Ketlen, they are the best!! They make the best Latte!!

Hello, asanders915! It is a honor to know that you always stays with us and enjoy Três Corações and the Cipó restaurant! It is a pleasure to welcome you back. Thank you for your compliments to our team! Ketlen and Felipe will be very happy with your words. Hope to see you soon! Erick Franco Customer Experience Manager

Best location and good quality at an affordable rate

Ocena na stronie TripAdvisor 5.0/5

Miguelariasb Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Convenient location in a beautiful neighborhood, next to Itaú Cubo. Some shopping malls nearby and a lot of restaurants walking distance. With its modern renovation and spacious rooms, it is my go to place at a good rate for short business trips in São Paulo.

Dear Miguelarias, Thank you very much for reviewing your experience with us. I'm pleased to know that you enjoyed our location and facilities! We wish to welcome you in every future visit to São Paulo. Erick Franco Customer Experience Manager

Disappointing Business Hotel Stay: Promised Modernity vs. Outdated, Neglected Reality

Ocena na stronie TripAdvisor 1.0/5

RaphaelP26488 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Currently staying at a hotel that boasts itself as a contemporary and refurbished option for business travelers, I am facing deep disappointment. I had high hopes for a place that advertised "renovated, spacious, and modern rooms," but what I've encountered is a series of letdowns from the moment I arrived. Initially placed in a room that was anything but modern or renovated, I promptly lodged a complaint, expecting a quick fix. Surprisingly, I was moved to a room that still starkly contradicted the hotel’s advertised standards. The accommodations I've been given show a clear disregard for modernity, with furniture that appears haphazardly chosen and walls marred by stains indicative of long-term neglect. For someone on a business trip, the hotel environment should complement the workplace, affecting the overall success of the trip. Facing such decay and negligence is not just frustrating but also harmful to both productivity and mental well-being. This ongoing discrepancy between the hotel's promises and the actual state of affairs raises serious concerns about its honesty and commitment to customer satisfaction. Experiencing this firsthand has reminded me of the importance of consulting reviews and recommendations from other travelers, especially for hotels aiming at the business market. I urge potential guests to be wary and consider other accommodations before deciding on this hotel. To the hotel management, I stress the need for an immediate reevaluation of your maintenance, marketing, and customer service approaches to spare your guests from the unpleasant experiences I am currently enduring.

Dear RaphaelP26488, Thank you for writing us a review. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or discomfort you encountered. I'm happy that we were able to able to reach an agreement after our encounter! Please count on us for anything you may need! We are completely at your disposal. Yours truly, Erick Franco Customer Experience Manager

Great service throughout!

Ocena na stronie TripAdvisor 5.0/5

morganjrchang Opinia zatwierdzona w TripAdvisor

Staff were incredible, from the valet to bell boys to front desk, to room service. Would definitely stay again in Sao Paulo! Food was also surprisingly good! My girlfriend speaks portuguese so was able to converse easily but it was also fine for me with only English.

Hello, morganjrchang! Thank you very for the incredible review! We are always so grateful for receiving such nice compliments, especially regarding our team. Everything we do is with the upmost care, so your words are inspiring to all! It will be a absolute pleasure to have you guys back with us during your next trip to São Paulo. We hope to see you soon! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 333 Liczba opinii 9.7/10 Lokalizacja
  • 744 Liczba opinii 7.1/10 Pokój
  • 877 Liczba opinii 8.6/10 Obsługa
  • 22 Liczba opinii 7.1/10 Internet
  • 397 Liczba opinii 9.2/10 Śniadanie
  • 242 Liczba opinii 7.6/10 Czystość
  • 200 Liczba opinii 7.9/10 Jedzenie
  • 195 Liczba opinii 6.9/10 Klimat

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