Mercure Melbourne Albert Park 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 2 182

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Opis

O hotelu

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Nasze pokoje

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Lokalizacja hotelu

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

Pozycja GPS:-37.84978, 144.978662

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

WINDOWS RESTAURANT

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

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Ocena ALL  3.9/5  Liczba opinii: 2 182

Ocena TripAdvisor  3.5/5  Liczba opinii: 909

You are not welcome if you don’t drink.

Ocena na stronie TripAdvisor 3.0/5

mattsQ3470KW Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed at the Pullman/Mercure Albert Park for the Aus F1 GP. A very busy time for the hotel but the basics worked well, good check in, no wait for bfast etc. The hotel is F1 themed over the GP weekend with activations which aid the excitement, in the evenings when you return from the race they have some cocktail events which is a nice gesture as you are paying x3/x4 and up on the normal daily rate to stay during the F1 weekend. This part however is only aimed at those who drink alcohol and the manager on duty is not prepared to involve those unable to drink. I had a back operation 4 weeks ago and cannot drink alcohol due to my meds. The first evening (Friday)I arrived was a cocktail master class. I entered the area and was offered a canapé, check, unfortunatelyI can’t eat gluten but that’s fine. I then asked about any non alcoholic drink. None available, okay I am not paying fair enough, on the table I see another tray of hand outs that were bocconcini and water melon, yay somethingI can have. So I asked the Gent in charge, sorry I don’t drink but may I have a one of those? I was surprised when he said, “No, those are only for the masterclass (the name of the event). He knew I could not drink, I did not feel a need to explain every other Canapé contained gluten. I left as was made unwelcome. Any way Saturday I get back and there is another promo, advertised as dilmah and some other brand I don’t know. I’ll give them another chance…So I join the queue. A waiter offers a canapé, I can’t eat it, not the hotels fault, the gluten things not easy to cater for and I don’t expect it. , but I ask him, can I have the drink being mixed with out the alcohol as I don’t want to stand in line for nothing. He says I am sure you can but I’ll ask. Poor guy comes back to me and sheepishly says sorry the Manager says “No”. I left again. I am an Accor member, feedback is that your event did the opposite of inspiring loyalty. I am okay that you give away what ever you want it is your right. I was surprised if I don’t drink as a guest I am not welcome to the other things on offer. I’d still recommend you stay in the hotel during the F1 weekend as it is fantastic to stay so close and you might get a track view. The staff in the restaurant are lovely.

Disgusting

Ocena na stronie TripAdvisor 1.0/5

amandacox68 Opinia zatwierdzona w TripAdvisor

Went for a function and stayed overnight. The service was disgusting. They didn’t understand what you were asking for the curtains in the function room where we were had big stains all over them it was disgusting. The room was so hot you were just pouring with sweat. The air-conditioner wasn’t on the next day for breakfast as well. That was absolutely disgusting. There were flies all in these baskets that weren’t covered. The scrambles eggs were soggy, the toaster, only burnt one side of the bread, the bacon was cold. The meat was warm would not recommend anybody to go to this hotel. It was really really bad

Avoid!! Avoid!! AC does NOT Work, Dirty, Go elsewhere!!

Ocena na stronie TripAdvisor 1.0/5

ladyofleisure76 Rodziny - Opinia zatwierdzona w TripAdvisor

Avoid!! AC does NOT work, even when changed rooms!!, Dirty, Old, Worn Out decor, Reception struggled to understand and speak English, Parking is a joke as You have to pay $25 each time you want to take your car out!! - Showers over tub!, No railng, Beds are like Fred Flintstones, Pillows are worn out, Linen was rough, Overall everything was dusty and needed a good clean. - But the main kicker was the AC on a 36 degree day!! They brought me a Kmart fan! Place is a joke! Go elsewhere!!!

Great staff, uncomfortable bed

Ocena na stronie TripAdvisor 3.0/5

Shann_Boo Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I gave this hotel stay 3 stars for a few reasons but mostly because of the bed being so uncomfortable. REASONS TO STAY HERE: *Location *Really easy check-in, with lovely friendly and professional staff. *My room was on 4th floor with a view to the lake. *Spacious room with a couch and coffee table and roomy desk. *Very clean. *Great easy check out. Again lovely staff. REASONS TO NOT STAY HERE: *I had a king bed which was 2 single beds pushed together. This makes for a very uncomfortable sleep. The beds was also quite hard. Overall quite possibly the most uncomfortable hotel bed that I can recall. *No conditioner or body lotion. *No powerpoints near the bed. *QR code hotel information. I always ask for a hardcopy hotel booklet and room service menu. They didn't have this as an option for guests. QR code or nothing. After a long 12 hour day working I don't want to come back to the hotel, have to put my glasses back on to use my phone to order room service. Might seem like a little inconvenience but any hotel that insists on QR code for in room will never get more than 3 stars from me. *Room Service finishes at 930. *breakfast starts at 630 (6 would be better) Overall, not the worst, but not great.

fine, but not great

Ocena na stronie TripAdvisor 3.0/5

christopherkillam Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

room wasn't ready when i checked in at 3:45pm. staff person was friendly but there was little they could do. went to conference with my baggage eventually got room which was good. In confusion however i failed to double check length of booking which ended up being one night short. i figured it out the day before but hotel, which didn't seem full, didn't have any rooms i could extend to at a similar rate. ended up switching to the Four Seasons at the Botanical Gardens at that was better and less expensive

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Recenzje naszego hotelu napisane przez podróżnych

  • 701 Liczba opinii 8.2/10 Lokalizacja
  • 1 682 Liczba opinii 5.2/10 Pokój
  • 1 259 Liczba opinii 7/10 Obsługa
  • 49 Liczba opinii 4/10 Internet
  • 757 Liczba opinii 5.3/10 Komfort
  • 698 Liczba opinii 4.3/10 Czystość
  • 389 Liczba opinii 7.5/10 Śniadanie
  • 367 Liczba opinii 5.5/10 Dobra oferta cenowa

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