Mercure Brisbane King George Square 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 3 880

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Opis

O hotelu

Goście hotelu Mercure Brisbane King George Square mogą korzystać z udogodnień w sąsiednim 5-gwiazdkowym hotelu Pullman Brisbane King George Square: siłowni, Bistro Allure i baru KG.

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Lokalizacja hotelu

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

Pozycja GPS:-27.4683, 153.02308

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.9/5  Liczba opinii: 3 880

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 403

Terrible Rooms and experience for an Accor Hotel

Ocena na stronie TripAdvisor 2.0/5

Daryl S Opinia zatwierdzona w TripAdvisor

Room dated. Shower cubicle had mould. We had to request for 2 extra pillows as the ones supplied were flat. Room serviced but housekeeping forgot to replenish milk and coffee. On check in a $100 deposit taken off my credit card. I had to call the hotel three days after our check out to see how long they were going to hold my money. Told three to four working days depending on my bank. Not Good Enough!!!! Will not be staying there ever again.

Good Location

Ocena na stronie TripAdvisor 4.0/5

AdhiDogel Rodziny - Opinia zatwierdzona w TripAdvisor

Stay for 3 nights, got a room in a corner with view of Brisbane City Hall Clock and the church. Location is superb… near central station and shoping area. Bed linen clean, bath amenties also good. But its looks like the AC in my room doesnt work properly. Can not change the temperatur, tho room feel a little bit hot. Also the TV some times doesnt work. The housekeeping should check those things everytime they cleaning the room.

Dear AdhiDogel, Thank you for taking the time to share your feedback with us following your recent stay. We're delighted to hear that you enjoyed the superb location of our hotel, as well as the cleanliness of the bed linen and the quality of the bath amenities provided. However, we apologize for any inconvenience caused by the issues with the air conditioning and the TV in your room. Ensuring that all of our facilities are in proper working order is important to us, and we regret that we fell short in this regard. Please rest assured that we will address these maintenance issues promptly with our housekeeping and maintenance teams to ensure that they are resolved for future guests. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Sincerely, Tarunika Dasgupta - Front Office Manager

Hotel is worth its money

Ocena na stronie TripAdvisor 4.0/5

Betty56B Opinia zatwierdzona w TripAdvisor

Very good hotel, friendly and helpful staff, good central location in Brisbane. Our room was clean, the bed was comfortable, room number 1313 on the 13th floor did not bring bad luck...☺ Buffet breakfast was fine. We had dinner twice at Pig 'n Whistle, which was very good, live music, friendly staff

Dear Go753418, Thank you for choosing to stay with us and for sharing your positive feedback! We're delighted to hear that you had a very good experience at our hotel and that you found our staff to be friendly and helpful. It's great to know that you enjoyed our central location in Brisbane and that your room was clean and comfortable. We're also pleased that you enjoyed the buffet breakfast. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay in the future! Warm regards, Tarunika Dasgupta Front Office Manager

Fabulous stay

Ocena na stronie TripAdvisor 4.0/5

Holly_2tubbycats Solo travel - Opinia zatwierdzona w TripAdvisor

Visited for a quick overnight staycation while attending an event at Southbank. Room was clean and tidy with fridge and aircon which helped cool our lovely humidity. Staff were all so lovely, friendly and helpful. No issues or concerns at all. Loved the hot shower and oh so comfy bed and doona. Roof top bar was awesome and special Thanks for making my gold member drink a highlight (staff member bar lady name started with M-so sorry had slipped my mind). Easy check out and great bonsoy latte at goldfinch on my departure. Easily as good as Melb and Syd stays. Great work Brissie Mercure.

Dear Holly_2tubbycats, Thank you for taking the time to share your fabulous experience with us! We are delighted to hear that your overnight staycation with us was such a success. It's wonderful to know that you found your room to be clean, tidy, and equipped with amenities to make your stay comfortable, especially in the Brisbane humidity. We're thrilled that our staff exceeded your expectations with their friendliness and helpfulness throughout your visit. We will be sure to pass along your compliments to the team member who made your Gold member drink a highlight of your stay. We're also pleased to hear that you enjoyed the amenities at our rooftop bar and had a great experience at Goldfinch during check-out. Providing exceptional service and creating memorable experiences for our guests is always our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Tarunika Dasgupta Front Office Manager

Pleasant stay

Ocena na stronie TripAdvisor 4.0/5

tommomelbourne Opinia zatwierdzona w TripAdvisor

There are some quite terrible reviews of this hotel so I was concerned about staying here. However there were no issues and I had a pleasant room with views up Ann St and King George Square. Bed was a Queen and quite comfortable. Cleaning could improved as my rubbish bin wasn’t emptied nor was sink cleaned in the bathroom. Location was excellent and a short walk to queen st mall. No noise issues as my room had double glazing. Price of the room was very reasonable. As it was quite hot in Brisbane and a long weekend the pool came in handy. Pool does needs some maintenance and was quite busy often. 16 Antliers is their lovely rooftop bar. I would be happy to return,

Dear tommomelbourne, Thank you for sharing your experience with us. We're delighted to hear that despite your initial concerns, you had a pleasant stay at our hotel. It's wonderful to know that you enjoyed the comfortable room with views, the convenient location, and the reasonable price. We apologize for the oversight in cleaning your room and appreciate you bringing it to our attention. Rest assured, we will address this with our housekeeping team to ensure such lapses are not repeated. Your feedback regarding the pool maintenance is also noted, and we will work to improve this aspect of our facilities. We're glad you were able to enjoy our rooftop bar, 16 Antlers, and that the pool was a refreshing escape from the Brisbane heat. Thank you for your understanding, and we look forward to welcoming you back on your next visit to Brisbane. Sincerely, Tarunika Dasgupta - Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 411 Liczba opinii 9.2/10 Lokalizacja
  • 2 413 Liczba opinii 4.8/10 Pokój
  • 1 970 Liczba opinii 7.6/10 Obsługa
  • 117 Liczba opinii 4.2/10 Internet
  • 960 Liczba opinii 3.8/10 Czystość
  • 911 Liczba opinii 4.4/10 Komfort
  • 586 Liczba opinii 3.5/10 Udogodnienia
  • 529 Liczba opinii 4.7/10 Dobra oferta cenowa

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