Novotel Istanbul Bosphorus 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 124

Novotel Istanbul Bosphorus - Image 1
Novotel Istanbul Bosphorus - Image 2
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Opis

O hotelu

  • Blisko dzielnicy Sultanahmet, wieży Galata i Pera. Kultura, zakupy, restauracje i życie nocne

  • Nowocześnie urządzone 200 pokoi i apartamentów z Wi-Fi oraz bezpłatnym krytym parkingiem.

  • Apartamenty z niesamowitym widokiem na Bosfor i darmowymi kosmetykami

  • Kompleksowo wyposażone sale konferencyjne z wysokiej jakości sprzętem i darmową siecią WIFI

Nasze pokoje

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Lokalizacja hotelu

Novotel Istanbul Bosphorus

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 STAMBUŁ
Turcja

Pozycja GPS:41.024666, 28.979981

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 2 124

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 008

Certyfikat Doskonałości 2023

Business trip

Ocena na stronie TripAdvisor 4.0/5

L4176FZdanielm Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed for 2 nights for business. Excellent location next to the Port where there is a plethora of eating and shopping options. Breakfast is on a rooftop with exceptional views of the Bosphorus. I thought options at breakfast were a bit limited in my opinion. I didn't get to use it, but there is a large gym, spa area in the basement. I didn't come with my children but this would be a great place for families

Not a 5 star hotel

Ocena na stronie TripAdvisor 3.0/5

NPConstanta Rodziny - Opinia zatwierdzona w TripAdvisor

It's Novotel but not quite Novotel. It's definitely not a 5-star hotel. We are now for the second time here, and besides that, nothing has improved without notification. Now we have to pay the parking space for our car. It's not a matter of money. It's a matter of way of hotel policy. It's the first 5 star hotel where if you book a superior room, you will find that you are not entitled to a toothbrush or shower cup, or whatever all 5 star hotels offer as usual. Now, when we arrive, they tell us that there will be un upgrades for our room as repeated guests, and we remain only with the promises. For sure need some improvements in new desing for halls, for the rooms. Maybe the hotel is not really NOVOTEL!!! The breakfast is ok, with a lot of choices, and all of good quality. The restaurant is also very good, we enjoy the time we spend there.

Dear Nicolae P, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate your loyalty as a repeated guest, and we regret that our services fell short of your expectations. Please be assured that we take your comments seriously and will address the issues you highlighted. Our carpark is now managed by an outsource company and we are sorry that it was not communicated with you. We are delighted to hear that you enjoyed the breakfast and our restaurant. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back to provide you with a true Novotel experience. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Świetna lokalizacja

Ocena klientów 4.0/5

Lukasz Pobyt służbowy - Opinie potwierdzone ALL

Mój regularny wybór ostatnich lat. Świetna lokalizacja. Restauracja i bar na ostatnim piętrze z fantastycznym widokiem i wspaniałym jedzeniem. Dość drogo ale jak kogoś stać to warto.

Dear Lukasz, thank you for your positive comment! We are pleased that you appreciate our excellent location and the restaurant and bar on the top floor. We are proud of the panorama we offer. We hope you will visit us again. Best regards, Dilek SEVIG KOSE Guest Experience Manager di…

Great hotel!

Ocena na stronie TripAdvisor 5.0/5

sydsin Rodziny - Opinia zatwierdzona w TripAdvisor

Gold location. Convenient walk to galata bridge/ Sultan Ahmet / ferry stop / Istecal and Galata tower. Very friendly staff. Great views from top resteraunt / bar. Hotel is relatively expensive for a Novotel but you get what you pay for. Also there are less priced resteraunts and a super market in the back of the hotel.

Dear sydsin, Thank you for choosing Novotel Istanbul Bosphorus for your recent stay and for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's great location, which offers convenient access to popular attractions such as Galata Bridge, Sultan Ahmet, ferry stops, and Istiklal Avenue. It's also wonderful to know that you appreciated the friendly service provided by our staff and the stunning views from our top restaurant and bar. We understand that our rates may be higher compared to other Novotel properties, but we strive to provide a premium experience that justifies the value. We are glad to hear that you found alternative dining options and a supermarket nearby, providing you with additional choices during your stay. Thank you again for your kind review. We hope to have the pleasure of welcoming you back to Novotel Istanbul Bosphorus in the future. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Over Priced Poor Service

Ocena na stronie TripAdvisor 1.0/5

Shiraz N Opinia zatwierdzona w TripAdvisor

Overpriced hotel with one of the worst services in Turkey. The gym machines are broken and the staff was extremely rude to us from the beginning till the end. The people that work here obviously hate their jobs. No smile no courtesy. Views of broken buildings and dirty streets downstairs.

Dear 23shirazn, Thank you for sharing your feedback about your recent stay at Novotel Istanbul Bosphorus. We apologize for any inconvenience you may have experienced during your stay. We truly value your feedback as it helps us improve our services. We are sorry to hear about your experience with our gym machines and the behavior of our staff. We strive to provide excellent service and a friendly atmosphere at all times, and we regret that we fell short during your stay. Your comments will be shared with our team for further improvement. Furthermore, we appreciate your feedback regarding the views from our hotel. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience. Best regards, Dilek SEVIG KOSE Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 207 Liczba opinii 9.6/10 Lokalizacja
  • 1 069 Liczba opinii 7/10 Pokój
  • 1 225 Liczba opinii 9.4/10 Obsługa
  • 64 Liczba opinii 2/10 Internet
  • 478 Liczba opinii 3.9/10 Komfort
  • 440 Liczba opinii 8.9/10 Śniadanie
  • 374 Liczba opinii 8.3/10 Czystość
  • 288 Liczba opinii 9.1/10 Jedzenie

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