Hotel Mercure Paris Gare du Nord La Fayette

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 030

Hotel Mercure Paris Gare du Nord La Fayette - Image 1
Hotel Mercure Paris Gare du Nord La Fayette - Image 2
Hotel Mercure Paris Gare du Nord La Fayette - Image 3
Hotel Mercure Paris Gare du Nord La Fayette - Image 4

Opis

O hotelu

  • 200 m od Gare du Nord i Gare de l'Est, kolej RER bezpośrednio na lotnisko Roissy CDG

  • Pokoje z balkonem na 7. piętrze i wspaniałe widoki na Paryż! (na żądanie)

  • Śniadanie bufetowe w sali śniadaniowej lub serwowane do pokoju

  • Śniadania serwowane do pokoju i posiłki dostępne całodobowo

  • Nowoczesne sale konferencyjne na Twoje wydarzenia

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Paris Gare du Nord La Fayette

175 rue la Fayette
75010 PARYŻ
Francja

Pozycja GPS:48.8799, 2.35939

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE BAR

Zdjęcie nieumowne

Oferujemy catering do pokoju 24/7 poprzez naszych partnerów delikatesowych oraz w słoikach.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 030

Ocena TripAdvisor  3.5/5  Liczba opinii: 700

Lovely room, dodgy bathroom, rude and unprofessional staff

Ocena na stronie TripAdvisor 2.0/5

JacquiiJohn Friends getaway - Opinia zatwierdzona w TripAdvisor

We booked an overnight stay here to celebrate my husband’s birthday, before traveling to EuroDisney in the morning. We have stayed at Mercure hotels many times and they would always be my first thought. As a treat we booked a superior room with balcony and anticipated champagne on the balcony to celebrate. On arriving at the hotel after midday, we were told that our room, which should have been ready at midday was not ready. We received no explanation or apology and were rudely dismissed when the member of staff just started serving the customers behind us. Luckily we had friends staying in the hotel who were able to look after our luggage while we enjoyed the sites of Paris. When we returned to the hotel a different staff member checked us in and we went to our room. The room was nice and clean and there was a separate room with a sofa bed and TV which was nice and relaxing. To our surprise the balcony was boarded off with Perspex so we could not get onto it to experience the promised balcony. A little surprising is the bathroom situation - it’s right next to the bed separated only by a glass etched door - so be sure you’re completely comfortable with your traveling companion. In all honesty the attitude and lack of any apology from the staff member on our initial attempt to check in ruined the whole stay for me. I understand that sometimes rooms are not ready and things go wrong but there was no attempt to take ownership of the issue, apologise or even offer to hold our luggage so we could get on with our day. Not having the promised balcony was the cherry on the cake of disappointment. During our stay, a couple who were confused about their room number and reported to reception that their key was not working. They were then given a duplicate key to someone else’s room. I will not be staying at this hotel again. I will not be recommending it to anyone and I will be sending in an official complaint.

Walking distance to station & nice and clean hotel

Ocena na stronie TripAdvisor 3.0/5

Markaz Opinia zatwierdzona w TripAdvisor

This hotel is within walking distance to Gare du Nord station which is a massive plus. There is a 24 hour reception so you don't have to worry about train delays! It's a nice hotel and very clean. Room size is great for 1 or 2 nights. Nice comfy bed with lovely bedding. Only issue for us was the glass push-to bathroom door which you could see through and it also had gaps in and around the door. If you have no issues going to the loo within sight and sound of your other half you will be fine. I, am not!! 😬Made it a bit of a nightmare for me but everything else was great.

Dear Mrs. Markaz, We are delighted to hear that your stay went well. We thank you for your comment and we will make the necessary changes to improve our quality of service. We wish you an excellent week and hope to see you again very soon. Sincerely The front desk

Rude staff, rocks for beds and toilet fun

Ocena na stronie TripAdvisor 2.0/5

Cruiser00416394574 Couples - Opinia zatwierdzona w TripAdvisor

We had problems the second we arrived. The front door wasn’t opening so we rang the bell. We arrived at 10:30pm so it was already dark and the area isn’t the best. The man on reception was just sitting there ignoring us. In the end some nice American guests had to let us in. We went to check in and he was extremely blunt with us. If you wanted a definition of someone who hates their job, he would be it. After we checked in our key card wasn’t working so we went back downstairs, no apologies just snatched the card off us and added the room again. The rooms are nice but my goodness the beds are like rocks, I think I would have been better off sleeping on the floor. The pillows are also very uncomfortable. The next day my hips and head were hurting. Luckily we were only staying one night before moving on. I wouldn’t recommend this hotel. Funny enough we found this hotel on “Luxury Hotel Guides” it’s very far from luxury. But on a positive note, if you like going to the toilet next to your partners/friends head, this is the hotel for you. You also only have a glass panel between the toilet and their head. Always good fun.

The worst Mercure hotel

Ocena na stronie TripAdvisor 1.0/5

john f Opinia zatwierdzona w TripAdvisor

No heating, staff simply lies to you. You report rhe issue at the reception, the young receptionist smoking outside is very annoyed and just don't care about the heating in your room. If you ask to talk with a manager she just say it's not possible. No solutions, no reimbursements, they just laugh at you.

Cosy , clean, very helpful breakfast assistant. Lack of privacy when sharing.

Ocena na stronie TripAdvisor 3.0/5

Helen T Opinia zatwierdzona w TripAdvisor

The breakfast assistant, Ruth, made the start of each day I stayed there bright with her smile and diligence in catering for my special diet. The hotel atmosphere was warm thanks to the cheerful receptionists. The only downer is the see through glass sliding door separating the toilet and bathroom from the rest of the room. Total lack of privacy when sharing.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 389 Liczba opinii 8.8/10 Lokalizacja
  • 707 Liczba opinii 5.5/10 Pokój
  • 506 Liczba opinii 8.8/10 Obsługa
  • 7 Liczba opinii 9/10 Internet
  • 404 Liczba opinii 3.2/10 Komfort
  • 227 Liczba opinii 8.5/10 Śniadanie
  • 210 Liczba opinii 7.7/10 Czystość
  • 89 Liczba opinii 5.2/10 Dobra oferta cenowa

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