ibis Astana 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 322

ibis Astana - Image 1
ibis Astana - Image 2
ibis Astana - Image 3
ibis Astana - Image 4

Opis

O hotelu

  • Meetings and events

  • Good location

  • Free parking

  • Early breakfast from 04:00 a.m., late breakfast until 12:00 a. m.

  • Pets allowed

Nasze pokoje

Lokalizacja hotelu

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 ASTANA
Kazakhstan

Pozycja GPS:51.138706, 71.465475

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 322

Ocena TripAdvisor  4.0/5  Liczba opinii: 214

Ocena klientów 3.0/5

Natalia Pobyt służbowy - Opinie potwierdzone ALL

Zimno. Ciekł prysznic. Pyszne śniadanie. Miła obsługa!

Dear Natalia M., Thank you for taking the time to tell us about your experience at the ibis Astana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Very very overpiced

Ocena na stronie TripAdvisor 1.0/5

evgenyo2023 Opinia zatwierdzona w TripAdvisor

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

dobrze zlokalizowany hotel

Ocena klientów 4.5/5

Bogdan Pobyt służbowy - Opinie potwierdzone ALL

przyjemny

Dear guest, We very much appreciate your comments regarding your stay at the hotel ibis Astana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good hotel with nice team

Ocena na stronie TripAdvisor 5.0/5

myronzabigaylo Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Excellent

Ocena na stronie TripAdvisor 5.0/5

Milana K Opinia zatwierdzona w TripAdvisor

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 140 Liczba opinii 9.1/10 Lokalizacja
  • 369 Liczba opinii 5.2/10 Pokój
  • 276 Liczba opinii 8.9/10 Obsługa
  • 26 Liczba opinii 6.7/10 Internet
  • 169 Liczba opinii 4.3/10 Komfort
  • 131 Liczba opinii 7.2/10 Śniadanie
  • 125 Liczba opinii 6.9/10 Czystość
  • 54 Liczba opinii 1.9/10 Udogodnienia

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Rixos President Astana 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 (702 Liczba opinii)

Odległość 3.128 km

Zobacz hotel
Astana - wszystkie nasze hotele