Mercure Glasgow City Hotel 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 566

Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
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Mercure Glasgow City Hotel - Image 4

Opis

hotel certyfikowany ALLSAFE

O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Nasze pokoje

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Lokalizacja hotelu

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
Wielka Brytania

Pozycja GPS:55.860086, -4.249992

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Ingram Street Café Brasserie

Zdjęcie nieumowne

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 566

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 470

The staff are incredible!

Ocena na stronie TripAdvisor 4.0/5

JessieEllie2019 Opinia zatwierdzona w TripAdvisor

The room was compact but comfortable and had all the required amenities. The bed was massive and lovely. The decor, particularly the ensuite was tired but the room was clean. As based in the heart of the city, the road traffic was noisy and early Monday morning I was woken by the local pubs emptying their glass bottle bins. Obviously this is not the fault of the hotel, but be aware of the location before booking. On my first night I found the room cold (end of March stay). This may have been a reflection of how tired I was though. On the second night I found the radiator was off so I turned it on and the room was a lot more comfortable. The food was lovely, though I would have liked more ‘healthier’ vegetarian options. I had a meal allowance so I had to eat in their restaurant for 2 nights. I ended up having the vegan curry the first night and the specials vegetarian 3 course meal the second night. The specials included homemade samosas to start, a paneer curry with homemade onion bhaji’s and rice pudding for dessert. Very tasty and delicious but I wouldn’t call it healthy. I would recommend though. The selection for breakfast was good and looked lovely, however I’m not a breakfasts eater so I can’t comment on the taste and quality. However, it was the staff that made my stay incredible. The lady in reception (Lynseyann) was so lovely, friendly and helpful. Upon request of a shower cap, she had one delivered to my room. She booked a taxi for me to collect me on the day of departure. The other staff were also lovely but Lynseyann really stood out. Overall this hotel was great for my 2 night business trip. The hotel was an 11 minute walk from the office I was visiting so perfectly located. The taxis from the airport to the hotel cost about £35 each way. I would highly recommend this hotel for either a business trip or a short city break.

Dear Jessie Ellie,, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Lynseyann. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Disgusting

Ocena na stronie TripAdvisor 1.0/5

Belle S Opinia zatwierdzona w TripAdvisor

Well where do I start.... The embarrassment I felt having to listen to the activities going on next door!! I didn't realise this was a hot spot for activities like that when I booked. Hearing the discussions next door it became clear that this lady was providing her services for cash!! her like of Adele and ed Sheeran really wasn't the highlight of our trip, although i was surprised when they played classical music for the climax.... Thank goodness they eventually gave up up and left about 1.30am when he was having trouble to finish. Absolutely would not book recommend unless you are into that sort of thing. If I had to sore the performance I would give her a 7/10 and give her some advice to maybe try and audition for River city because her acting was on point. Him I would have to give a 2/10 for his lack of participation

Dear 390belles, Please accept my apologies for the embarrassment you were caused, we do have a dedicated team with a manager always present who would have spoken to the guests next door if we had known, we could have also offered a room away from them. I can see that you have scored our location and service 5/5 and I can only hope that this hasn't deterred you from trying the hotel again. Kind Regards Erica Coventry - Front Office Manager

Excellent service

Ocena na stronie TripAdvisor 5.0/5

881judim Opinia zatwierdzona w TripAdvisor

Our one night stay was to attend a family party but, that convenience aside, our overall stay was great! Our room was clean, comfortable & functional. Our evening bistro meal & breakfast were good. However, the ‘stand-out’ aspect of our stay was the staff: to a man & woman, every staff member we met was a delight; helpful, personable and engaged. Thank you!

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Erica Coventry Front Office Manager

A Mercure of a Lunch!

Ocena na stronie TripAdvisor 3.0/5

alandeans63 Opinia zatwierdzona w TripAdvisor

We attended this venue for lunch using my Tastecard two for one deal. Staff were attentive, menu was varied. I opted for the Pepperoni pizza and my wife had the burger with cheese, both came well presented and warm. For dessert we both wanted the Strawberries and Panacotta, but that was not available, so we had the sticky toffee pudding with ice cream. They also had gluten free beer which I could enjoy which was a bonus. The bill was still steep for what it was but it is the citu centre after all!!

Dear Alandean63, Thank you for taking the time to leave your review and I am delighted you enjoyed your lunch with us and that you were well looked after. I will be sure to pass your comments on to the team. Kind Regards Erica Coventry Front Office Manager

Great city centre location and really comfy beds

Ocena na stronie TripAdvisor 5.0/5

Morag B Couples - Opinia zatwierdzona w TripAdvisor

We booked for a last-minute Hogmany night out. If this had been Edinburgh, the price would have been a joke, but it was a great price for a great night out. People should really consider Glasgow for Hogmany instead of pretentious Edinburgh. great location, and a really decent hotel bed was really comfy, and breakfast was pretty decent. Customer service was amazing. i left my credit card, and they got in contact with me and posted it back. Special thanks to Emma, who sorted that for me. Definitely recommend.

Dear Morag, Thankyou for your wonderful review and it's great to hear that you enjoyed your time with us, I will be sure to pass this on to the team especially Emma, Hopefully we can welcome you back again soon! Kind Regards Erica Coventry Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 066 Liczba opinii 9.6/10 Lokalizacja
  • 1 578 Liczba opinii 5.3/10 Pokój
  • 1 403 Liczba opinii 9.3/10 Obsługa
  • 79 Liczba opinii 3.2/10 Internet
  • 884 Liczba opinii 3.8/10 Komfort
  • 616 Liczba opinii 8.3/10 Śniadanie
  • 571 Liczba opinii 6.3/10 Czystość
  • 236 Liczba opinii 3.9/10 Klimat

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