Mercure Hull Grange Park Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 852

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Mercure Hull Grange Park Hotel - Image 1
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Grange Park Lane, Willerby, HU10 6EB HULL, United Kingdom

Opis

O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Nasze pokoje

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Lokalizacja hotelu

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

Pozycja GPS:53.766179, -0.452092

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE BRASSERIE

Zdjęcie nieumowne

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.1/5  Liczba opinii: 852

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 431

Birthday celebration

Ocena na stronie TripAdvisor 4.0/5

Sheila R Opinia zatwierdzona w TripAdvisor

Slightly disappointed by the location, as expected the hotel to be in a more rural setting, but we did actually have a room overlooking open countryside. Room was fine, though no frills, food was good quality, but what made it special was the attentiveness of staff, particularly Mert, at the bar, and Spencer in the restaurant. Both really helped my friend's birthday go with a zing!

Dear Sheilar Thank you for your review. I am delighted you enjoyed your birthday celebrations with us and the team looked after you so well. We are located on the edge of Willerby a lovely village which itself is just outside of Hull so not rural but at the same time surrounded by farmland on one side and Waitrose and other shops on the other. Fortunately all our rooms overlook the fields and countryside and our gardens are surrounded by mature woodland which makes us a lovely haven from busy city life. Best wishes David

Good stay!

Ocena na stronie TripAdvisor 4.0/5

latvianlegend1983 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed here for a night this week as had a meeting locally the following day. Booked fairly late notice into a twin room for sole use. Checked in around 7, greeted by a very friendly receptionist who noted that I had a twin booked and very kindly upgraded me into a double Privilege room. The room was in a really quiet location on the first floor, at the end of a corridor, and I found it to be very good. Decent space, comfortable bed, light and airy. Nice coffee machine, only thing I would say is desk and TV a little small but no great issue. Bathrooms are not new or modern but absolutely spotlessly clean. Didn't use the facilities aside from the restaurant for breakfast which was a pretty standard buffet done well. Staff extremely friendly across the hotel. Would definitely recommend if you need to be in the area!

Thank you for your review. I am pleased you enjoyed your stay with us. Best wishes David

5* staff, 2* hotel.

Ocena na stronie TripAdvisor 3.0/5

Manc61 Opinia zatwierdzona w TripAdvisor

I’ve stayed here a number of times over the last few years and gradually seen it decline. The staff are great, they’re the hotel’s saving grace and I’ve seen the same faces over the years so they must be a good team as they stay loyal. I arrived late, 22:30, but food wasn’t being served as the chef had gone home. I only wanted a sandwich but I couldn’t get one, even though they advertise 24 hour room service. The corridor (2nd floor) and room smelled musty, as though there had been a leak that hadn’t dried out. The bedroom and bathroom were clean, just very dated. TV is small, maybe only 24”, not sure how many channels as I only watched the news. The hotel is in desperate need of a facelift and it will put me off returning until it’s done.

Thank you for your review. I am so very sorry that your view of the hotel has deteriorated. We have had an issue on our second floor where a water heater has leaked and damaged our carpet. The boiler is being repaired this week and the carpet next . I am sorry for the damp smell as you leave the lift. We have most of the free view channels but as guest are more than ever choosing to watch their own streaming we are in the process of upgrading our Wi-Fi so when full all guests can stream their TV of choice. We have a wonderful loyal team and I am very sorry they did not offer you a sandwich and I will be speaking to our duty managers to unsure this is something we always offer Regards David

Room facilities.

Ocena na stronie TripAdvisor 3.0/5

Footprints623206 Opinia zatwierdzona w TripAdvisor

The food and staff were very good, as was the pool and gym. However the room was like stepping back in time, in need of refurbishing, the bathroom was the worst. Also no cupboards or draws to hang or stow clothes, apart from a small open space behind a mirror. We had to leave all our clothes in the suitcase apart from jackets, for these we moved the ironing board out and hung them on the iron support bracket. It was definitely the worst botel room we have ever stayed in for a 4 star hotel. Would we stay again? Not unless thete is a complete room make over.

Thank you for your review. I am concerned that you felt our rooms were not of a four star standard, I will be reviewing the room you stayed in and looking at what areas we can improve. Thank you for taking the time to share your experience regards David

Excellent service as always

Ocena na stronie TripAdvisor 5.0/5

Dave G Opinia zatwierdzona w TripAdvisor

Very comfortable rooms top class table service in the restaurant with a great choice of meals together with the bar service especially Anne Marie and cornelia Who always give you service with a smile and some good banter very pleasant experience as always

Dear Dave Thank you for your review. Cornelia and Ann Marie are absolute stars. I am delighted they looked after you so very well. Best wishes David

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 275 Liczba opinii 9.1/10 Lokalizacja
  • 1 101 Liczba opinii 5.7/10 Pokój
  • 1 317 Liczba opinii 9.2/10 Obsługa
  • 14 Liczba opinii 5.8/10 Internet
  • 487 Liczba opinii 8.9/10 Śniadanie
  • 448 Liczba opinii 5.9/10 Czystość
  • 339 Liczba opinii 3.6/10 Klimat
  • 195 Liczba opinii 6/10 Dobra oferta cenowa

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