Mercure Gloucester Bowden Hall Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 114

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Mercure Gloucester Bowden Hall Hotel - Image 1
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Mercure Gloucester Bowden Hall Hotel - Image 4
Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, Wielka Brytania

Opis

O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Nasze pokoje

Lokalizacja hotelu

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
Wielka Brytania

Pozycja GPS:51.834147, -2.188742

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 1 114

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 559

Certyfikat Doskonałości 2024

Afternoon Tea

Ocena na stronie TripAdvisor 2.0/5

S2491VLdavem Opinia zatwierdzona w TripAdvisor

Booked for afternoon tea as my husband had recovered a voucher. Emailed to enquire about times and dealt with Vicky the events executive, who was helpful and organised the booking, took details of our voucher and asked about allergies When we arrived, we were seated and our name taken. The waitress then came back 5 minutes later to say no record of our booking (no idea why after several emails to book) but the chef would make it up and it would take about 10 minutes Just over 45 minutes after we were seated it arrived. Sandwiches nice, usual filings of egg, cheese, ham and tuna - nothing overly special. Nice little small scone. Cakes very disappointing - 3 tarts with different filing all with very thick sodgy pastry and 1 tiny coffee sponge. Have had several afternoon teas at different places with lovely selection of cakes, so this was quite a let down. Only good things - young girl waitress was lovely, very polite, very nice setting and grounds and we didn't have to pay as had a voucher!

Dear S2491VLdavem Thank you for providing feedback about your recent experience with our afternoon tea service. We appreciate your detailed comments, and we apologize for any shortcomings that you encountered during your visit. Firstly, we are pleased to hear that Vicky was helpful in organizing your booking and addressing your inquiries. However, we apologize for the confusion and delay upon your arrival. Your experience with the delayed service and the quality of the afternoon tea items does not meet our usual standards, and we sincerely apologize for any disappointment caused. We value your feedback regarding the sandwiches and cakes served during afternoon tea. Your comments are important to us as we continuously strive to improve our offerings and provide a delightful experience for our guests. On a positive note, we are glad to hear that the waitress provided excellent service and that you appreciated the beautiful setting and grounds of our establishment. Thank you for choosing us for your afternoon tea, and we hope to have the opportunity to exceed your expectations on your next visit. Warm regards, Gavin & Team

Nice hotel with great staff.

Ocena na stronie TripAdvisor 4.0/5

macebe Couples - Opinia zatwierdzona w TripAdvisor

Lovely hotel in a nice setting with wonderful staff made for a great stay. We stayed over a very busy and obviously challenging weekend for the staff who dealt with all the challenges in a very professional manor. Great staff made the stay and we would definitely stay here again.

Dear Macebe Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed your stay and found our hotel to be lovely with wonderful staff. We greatly appreciate your kind words acknowledging our staff's professionalism and dedication, especially during a busy and challenging weekend. Providing excellent service to our guests is our top priority, and we are thrilled to know that our team made your stay enjoyable. It would be our pleasure to welcome you back for another great stay in the future. If you have any preferences or requests for your next visit, please feel free to let us know in advance. Thank you once again for choosing our hotel. We look forward to hosting you again soon! Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Wedding at Bowden Hall

Ocena na stronie TripAdvisor 5.0/5

Estelle D Opinia zatwierdzona w TripAdvisor

Bowden Hall came to our rescue when our wedding planning was going far from perfect!! This wonderful venue, literally made us feel at home as soon as we walked into it and we knew instantly we wanted this venue more than anything! Thankfully our date was available and it didn't take much discussion with my now husband that we wanted to book here! Vicky and Chelsea have been amazing through the planning of our wedding and finalising every detail, even from keeping the secret of the singing waiters I had booked from my husband also!! When one of our friends hadn't booked a room, Vicky was on it and it got sorted! On the day we were looked after by Rachel who made us feel at ease and was always there to update us in the day of the next thing happening or to rescue myself with my change of shoes!! The rest of the team were also brilliant throughout the day, helping guests and making sure my bouquet was put in my room in water. Nothing was too much for them and we thoroughly enjoyed our day from start to finish! I have been told I was a very chilled out bride by my friends and I can honestly say that is because of this wonderful venue!!

Dear V12160Jestelled, Firstly, Congratulations on your most recent wedding here at Bowden Hall Hotel. Thank you so much for your kind words! We're thrilled to hear that Bowden Hall helped make your wedding day perfect. It was our pleasure to ensure every detail was taken care of, from planning to execution. We're delighted that you felt at home and that our team, especially Vicky, Chelsea, and Rachel, contributed to your special day. Your feedback means the world to us, and we're honored to have been a part of your celebration! We look forward to welcome you back in the near future. Kind regards Gavin Jones General Manager

Voucher for afternoon tea

Ocena na stronie TripAdvisor 4.0/5

annie20061 Couples - Opinia zatwierdzona w TripAdvisor

I had a voucher given to me as a gift for afternoon tea and I chose those hotel to visit. We had a lovely afternoon here, the service was good and the selection of cakes/sandwiches good and tasty. They did have a big function on which was a bit noisy, but overall we had good afternoon and delicious food.

Dear Annie20061, Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent visit to the hotel for afternoon tea. We are glad to hear that you found the food to be lovely and tasty. We will pass on your comments to the staff. We do hope we can welcome you back again in the near future. Kind regards Gavin Jones General Manager

Wedding dream come to life!

Ocena na stronie TripAdvisor 5.0/5

Raksha G Opinia zatwierdzona w TripAdvisor

We recently had our wedding at Bowden Hall, and we cannot recommend this venue enough! Right from the first meeting with Vicky, we knew it was the right place for us and were looked after every step of the way. Vicky was absolutely incredible and nothing was ever too much. We had an Indian-English fusion wedding and the whole team at Bowden Hall were incredible at helping our ideas come to fruition - shout out to Shaun for the amazing food which our guests loved! On the day, we were looked after by Rachel who was so lovely and really made the day go by very smoothly. Planning a fusion wedding without spending ludicrous amounts is a challenge, but Bowden Hall was very reasonable and still gave us the full experience! We couldn't fault anything about our whole time there.

Dear 587Rakshag, Firstly congratulations on your big day. We are so pleased that Vicky was on hand to help plan your special day from start to finish and making your dream day come to life. We will of course pass on your thanks to Shaun who was able to provide fantastic food for you and your guests to enjoy throughout the day and make your menu come alive. We will also pass on your thanks to Rachel who helped your day run smoothly from start to finish. Once again congratulations and we hope we can welcome you back to the hotel in the near future. Kind regards Gavin Jones General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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