Mercure Tunbridge Wells Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 000

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Mercure Tunbridge Wells Hotel - Image 1
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Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Opis

O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Nasze pokoje

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Lokalizacja hotelu

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

Pozycja GPS:51.146079, 0.311925

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE MALLOWS

Zdjęcie nieumowne

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 000

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 506

First night at the mercure

Ocena na stronie TripAdvisor 5.0/5

Louis H Opinia zatwierdzona w TripAdvisor

Down here for work sadly… however Had a great first night at the hotel! A few issues during the night due to guests setting off fire alarms, however the staff were brilliant with the situation! The waiting staff and food were brilliant, Tom the bar man was very accommodating over the evening and kept us happy.

Tom. Great guy

Ocena na stronie TripAdvisor 5.0/5

Ted M Opinia zatwierdzona w TripAdvisor

Bit of drama last night but woke up to a right turn around. Tom sorted everything out and made us feel relaxed.top man Very nice guy and very helpful acted calm and composed in a situation last night and dealt with it no problems. Top guy Big shoutout to Tom

Great

Ocena na stronie TripAdvisor 5.0/5

Simon B Opinia zatwierdzona w TripAdvisor

Great food in the restaurant. Room very clean. Staff very friendly. Friendly reception on arrival. Finn in the restaurant was very attentive as we're all the staff

Our stay at Mercure Tunbridge Wells

Ocena na stronie TripAdvisor 4.0/5

donnetinir Couples - Opinia zatwierdzona w TripAdvisor

We where very happy with our stay at Mercure Tunbridge Wells staff all very helpful just to mention some names Victoria at reception very bubbly and made us feel at home as soon as we've checked in , breakfast chef Linda no problems with any requests we had and also house keeping Roma And Lily And Kim super girls we definately stay again restaurant staff very accomodating .The room 122 could be looked at ,furniture all chipped and carpet broken, something you dont espect in a 4 stars hotel

Dear donnetinir, Thank you for sharing your experience of your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that you found our staff to be helpful and accommodating, and it's wonderful to know that Victoria, Linda, Roma, Lily, and Kim left a positive impression on you during your visit. I'll be sure to pass on your kind words to them, as I'm sure they'll be thrilled to hear about the impact they had on your stay. However, we apologize for the condition of room 122. Maintaining high standards of comfort and cleanliness is paramount to us, and we regret that the furniture and carpet did not meet your expectations. Please rest assured that we will address this issue promptly to ensure that all our rooms are in top-notch condition for our guests. We truly value your feedback as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, John Mitchell Operations Manager

Great food

Ocena na stronie TripAdvisor 5.0/5

jefftaher3 Opinia zatwierdzona w TripAdvisor

Quick and efficient check in. Clean room and bathroom, well equipped and restaurant food was great and the staff even bette, Tim was really helpful and friendly even though they were extremely busy. I suggest booking in advance to prevent disappointment

Dear jefftaher3, Thank you for sharing your feedback with us. We're thrilled to hear that you had a great experience during your recent stay at Mercure Tunbridge Wells Hotel. It's fantastic to know that you found our check-in process to be quick and efficient, and that your room and bathroom were clean and well-equipped. Providing a comfortable and welcoming environment for our guests is important to us, and we're delighted that we met your expectations in this regard. We're especially pleased to hear that you enjoyed the food in our restaurant and that our staff, including Tim, provided you with excellent service. We will be sure to pass along your kind words to him and the rest of our team. Ensuring that our guests have a memorable dining experience is a top priority for us, and it's wonderful to know that we succeeded in this during your stay. Your suggestion to book in advance is greatly appreciated, especially during busy periods, and we will certainly pass this advice along to future guests to help prevent any disappointment. Once again, thank you for choosing Mercure Tunbridge Wells Hotel. We look forward to welcoming you back in the future. Kind regards John Mitchell Operations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 251 Liczba opinii 9.2/10 Lokalizacja
  • 971 Liczba opinii 6.4/10 Pokój
  • 1 004 Liczba opinii 8.6/10 Obsługa
  • 8 Liczba opinii 7.6/10 Internet
  • 585 Liczba opinii 6.2/10 Jedzenie
  • 422 Liczba opinii 6.8/10 Czystość
  • 416 Liczba opinii 8.3/10 Śniadanie
  • 244 Liczba opinii 4.5/10 Klimat

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