Opis
hotel certyfikowany ALLSAFE
O hotelu
-
An ALLSAFE Clifton Environmental certified hotel
-
8 fully-equipped meeting rooms for up to 130 guests
-
18th Century Georgian oast house with original features
-
Nearby landmarks include Tunbridge Wells and Hever Castle
Nasze pokoje
Strona z
Pokój
Classic room with 1 double bed
- 2 osoby
- Pościel 1 x Łóżko podwójne
Pokój
Classic room with 2 single beds
- 2 osoby
- Pościel 2 x Pojedyncze łóżko
Pokój
Classic family room for 2 adults and 1 child
- 3 osoby
- Pościel 1 x Łóżko podwójne oraz 1 x Pojedyncze łóżko
Pokój
Privilege room with 1 double bed
- 2 osoby
- Pościel 1 x Łóżko podwójne
Pokój
Superior room with 1 double bed
- 2 osoby
- Pościel 1 x Łóżko podwójne
Pokój
Classic accessible room with 2 single beds
- 2 osoby
- Pościel 2 x Pojedyncze łóżko
- Dostępne pomieszczenie
Pokój
Classic accessible room with 2 single beds
- 2 osoby
- Pościel 2 x Pojedyncze łóżko
- Dostępne pomieszczenie
Lokalizacja hotelu
Mercure Tunbridge Wells Hotel
8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom
Pozycja GPS:51.146079, 0.311925
Dojazd i transport
Strona z
HIGHBROMS STATION
Railway station
Dostęp: 4.83 km / 3 mi 4 min drive
Strona z
HOP FARM
Tourist attraction
Dostęp: 4.83 km / 3 mi
HEVER CASTLE
Tourist attraction
Dostęp: 14.48 km / 9 mi
LEEDS CASTLE
Tourist attraction
Dostęp: 32.19 km / 20 mi
Usługi hotelowe
Zameldowanie od: - Wymeldowanie do:
- Parking
- Restauracja
- Dostęp dla osób na wózkach inwalidzkich
- Wi-Fi
- Śniadanie
- Bar
- Sale konferencyjne
- Całkowity zakaz palenia na terenie całego obiektu
- Obsługa hotelowa
THE MALLOWS
Zdjęcie nieumowne
The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.
THE OAST BAR
Zdjęcie nieumowne
After a hard day what better to help you wind down than enjoying your favorite tipple in the comfortable surroundings in our friendly Oast Bar.
Śniadanie
Zdjęcie nieumowne
Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday
Spotkania i wydarzenia
- Liczba sal konferencyjnych
- 8
- Powierzchnia największego pokoju
- 140 m² / 1506.946 sq ft
- Maksymalna pojemność
- 180
- Maksymalna pojemność na bankiety
- 130
Wesela
Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.
Opinie naszych gości
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejStill seething over a ruined weekend
Ocena na stronie TripAdvisor 1.0/5
Clare M Opinia zatwierdzona w TripAdvisor
Dear G3672SZclarem, Thank you for sharing your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We sincerely apologize for the negative experience you encountered, especially due to the behavior of one of our staff members, Tom, at the bar. We deeply regret any rudeness, condescension, or unprofessionalism you experienced during your interaction with Tom. This is certainly not the level of service we aim to provide, and we are addressing this matter internally to ensure it does not happen again in the future. We appreciate your acknowledgment of Tim's efforts to rectify the situation during your 'Murder Mystery' evening with your daughters. It is disheartening to hear that your stay fell short of your expectations, and we apologize for any disappointment caused. We value your feedback as it helps us to improve our services and prevent similar incidents from occurring in the future. Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Sincerely, John Mitchell Operations Manager
Room, food and a smile
Ocena na stronie TripAdvisor 5.0/5
peggy7plt Opinia zatwierdzona w TripAdvisor
Dear peggy7plt, Thank you for sharing your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are thrilled to hear that you had such a positive experience with us. It's wonderful to know that you enjoyed the amenities in your room, including the espresso machine—a unique touch to enhance your stay. We are delighted that you found our dinner offerings to be outstanding and good value for money. We are pleased that you found our hotel easy to find and that our ample parking facilities provided you with peace of mind. Furthermore, we are delighted that our reception staff were helpful and went the extra mile by offering to escort you to your room. Thank you once again for your kind words, and we look forward to welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
Always impressed
Ocena na stronie TripAdvisor 5.0/5
Daniel H Opinia zatwierdzona w TripAdvisor
Dear U1401BWdanielh, Thank you for taking the time to share your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are delighted to hear that you were always impressed with your experience. It's fantastic to hear that you found our food and the politeness of our staff to be consistently excellent. Tim, Joe, and Finn are valued members of our team, and we are thrilled that they provided you with attentive and welcoming service during your stay. We are pleased that you found your bed to be very comfortable and your room well ventilated for a restful night's sleep. However, we apologize for any inconvenience caused by the temperature of the water in your room not being quite warm enough. Your feedback has been noted, and we will address this issue to ensure a more enjoyable experience for our future guests. Thank you once again for choosing to stay with us, and we look forward to welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
Amazing
Ocena na stronie TripAdvisor 5.0/5
Jordan M Opinia zatwierdzona w TripAdvisor
Dear J9838BLjordanm, Thank you for sharing your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are thrilled to hear that you had an amazing experience with us. It's wonderful to hear that Tim and Joe provided you with fantastic service from the moment you walked in, demonstrating warmth and hospitality. We are delighted that you found our rooms to be clean and well-equipped with amenities to ensure a comfortable stay. Our team takes great pride in going above and beyond to exceed our guests' expectations, and we are pleased to hear that you would recommend our hotel to friends and family. Thank you once again for your kind words, and we look forward to welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
Should be a 5 star hotel
Ocena na stronie TripAdvisor 5.0/5
Dan S Opinia zatwierdzona w TripAdvisor
Dear dansD5305NO, Thank you for taking the time to share your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are thrilled to hear that you had such a fantastic experience with us. We are delighted that Tim, Jo, and Finley provided you with exceptional service during dinner, demonstrating warmth and expertise in guiding you through our menu. It's wonderful to hear that you enjoyed a lovely meal prepared by our talented chef, and we appreciate your high recommendation. Furthermore, we are pleased that you found our rooms to be immaculate and our beds to be amazing, ensuring a comfortable and restful stay. Our team takes great pride in providing friendly and attentive service throughout the hotel, and we are thrilled that this contributed to your overall enjoyment. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
Partner: TripAdvisor
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