Pullman Paris Roissy CDG Airport 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 4 549

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3 Bis Rue De La Haye, RoissyPôle CS 10008, 95935 ROISSY, Francja

Opis

O hotelu

  • Doskonała lokalizacja 5 minut od terminali za pośrednictwem darmowego pociągu CDGVAL

  • Kryty parking wliczony w cenę apartamentów

  • Idealny na pobyty służbowe i międzylądowania

  • Basen odkryty, centrum fitness i strefa relaksu

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Lokalizacja hotelu

Pullman Paris Roissy CDG Airport

3 Bis Rue De La Haye, RoissyPôle CS 10008
95935 ROISSY
Francja

Pozycja GPS:49.010675, 2.561983

Telefon
Faks +33 1 70 03 11 62

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Culinaire Bazaar

Szef kuchni Christophe Zajac zaprasza na menu dla smakoszy, z wyjątkowymi smakami podkreślonymi mineralnymi przyprawami, naturalnymi kamieniami i solami mineralnymi.

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Ocena ALL  4.2/5  Liczba opinii: 4 549

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 470

Good spot for a layover

Ocena na stronie TripAdvisor 4.0/5

D12345678900 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed one night for an early start next day. Hotel opposite terminal 3 exit on the airport train shuttle service so really handy connecting from and to the terminals. Restaurant was busy. Menu and food choices good. Staff ok, maybe more professional than friendly but no complaints. Room was a good size and hotel was modern and clean. Definitely a good spot for a layover.

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that our hotel served as a convenient spot for your layover, especially with our proximity to Terminal 3 and the airport train shuttle service. We appreciate your feedback on the staff, and we will certainly take it into consideration for further improvement. We're pleased that you found the room spacious, and we strive to maintain a modern and clean environment for our guests. We look forward to welcoming you back in the future if your travels bring you to the area again. Best regards, Kelly Saadoun, Guest Relation Manager

Excellent airport hotel.

Ocena na stronie TripAdvisor 4.0/5

Philip S Opinia zatwierdzona w TripAdvisor

A perfect place to spend the night before an early flight. Breakfast is excellent and the restaurant is not a bad place for the evening meal. We particularly enjoyed the large rooms and the rain shower was wonderful, too. If we need a room before a flight again, we will certainly return.

Dear Philip, Thank you so much for your glowing review! We're delighted to hear that our hotel provided the perfect setting for your pre-flight stay. It's wonderful to know that you enjoyed our excellent breakfast and found our restaurant a great choice for your evening meal. We're especially pleased that the spacious rooms and the invigorating rain shower added to the comfort of your stay. Your kind words mean a lot to us, and we look forward to welcoming you back whenever you need a room before your flight. Safe travels, and we can't wait to host you again! Kelly Saadoun, Guest Experience Manager

Nice room. Terrible service for families

Ocena na stronie TripAdvisor 2.0/5

erikal644 Rodziny - Opinia zatwierdzona w TripAdvisor

I stayed in a suite with two young children. Prior to our arrival, I emailed the hotel twice to inform that I would be arriving with my children. I requested early check-in. When I arrived in the morning, the suite was not ready which is understandable. Because my children were very tired, I told the receptionist that I would even take two separate rooms and lose the difference in price, since my suite was quite expensive and even the price two smaller rooms together was less than the price of my suite. But the receptionist could not care less. She would not give me two rooms unless I did a completely new booking on the spot. She even told me to go to another hotel and pay “by the hour” until my suite was ready. We ultimately decided to wait for four hours until the suite was ready for us. The room itself was very nice. No complaints regarding the room. The next morning, while waiting in the lobby, my husband overheard the receptionist offering a different family two separate rooms since their suite was not ready. We were shocked as we were not afforded the same courtesy the day before. Truly disappointing.

Poor attitudes

Ocena na stronie TripAdvisor 1.0/5

CaKouchakji Couples - Opinia zatwierdzona w TripAdvisor

Inaccurate check in information by check in desk Stated shuttle to terminal 2e In fact there is none Very rude hostess at restaurant I went down to order a burger to take to my room and she refused to take order and bawled me out telling me it must be done by room service only which is more expensive

Dear Cakouchakji, I am deeply sorry to hear about the poor attitudes and the inaccurate information you received during check-in. It's disheartening to learn about the misinformation regarding the shuttle to Terminal 2E and the unpleasant experience with the hostess at the restaurant. Such behavior does not align with the level of service we strive to provide, and I sincerely apologize for any inconvenience caused. I will immediately address these issues with the respective teams to ensure corrective measures are taken. Regarding the incident at the restaurant, I apologize for the inconvenience and the communication gap. I understand how frustrating this must have been, and I assure you that we will investigate the matter thoroughly. Your feedback is crucial in helping us improve our services, and I appreciate you bringing these concerns to our attention. Thank you for your understanding, and we hope to have the opportunity to regain your trust during your future visits. Kind regards, Kelly Saadoun, Guest Experience Manager

So so experience with a few misses

Ocena na stronie TripAdvisor 2.0/5

Frederic D Opinia zatwierdzona w TripAdvisor

So so experience with a few areas lacking. They are short on staff, hard to reach over the phone and have no actual, dedicated concierge service. Our first room was available right away but the second one took another 4 hours to be ready (6pm). A lot of the staff do all tasks: luggage, check in, concierge, etc. They didn t always follow up on a few basic requests such as getting a shuttle to the airport. It took several times asking to finally get one scheduled and it was scheduled at the wrong time.

Dear, Thank you very much for staying with us and for sharing your feedback and concerns. We are sorry to hear that you were a bit disappointed with your stay. Your opinion is very valuable to us as we strive to provide a superior service experience. We hope you will visit us again, so we are able to serve you better. We are looking forward to it. Kind regards, Kelly Saadoun, Guest Relation Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 2 332 Liczba opinii 7/10 Obsługa
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  • 1 085 Liczba opinii 8.3/10 Komfort
  • 774 Liczba opinii 5.7/10 Czystość
  • 755 Liczba opinii 8.6/10 Śniadanie

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