ibis Novo Hamburgo 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 650

Gwarancja
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Rua Jose do Patrocinio 303, 93 310 240 NOVO HAMBURGO, Brazil

Opis

O hotelu

  • 30 minutes to Porto Alegre Salgado Filho International Airport

  • 80 minutes from the gaúcha mountain range and multiple tourist points.

Nasze pokoje

Lokalizacja hotelu

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 NOVO HAMBURGO
Brazil

Pozycja GPS:-29.68589, -51.14081

Telefon
Faks +55 51 3271-1701

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Ibis Kitchen

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 650

Ocena TripAdvisor  4.0/5  Liczba opinii: 433

Very good location

Ocena na stronie TripAdvisor 4.0/5

SilvioT Couples - Opinia zatwierdzona w TripAdvisor

Ibis NH is very well located facing BR116 road and close to downtown, and outlet mall. Services, Internet connection, breakfast are good. There is also a buffet option for dinner. Despite being close to the road, rooms are quiet, providing a good night of sleep.

Hello Silvio, We appreciated your kind words about our hotel. Thank you for dedicated your time to give us a feedback. See you soon! Jaqueline Arruda - General Manager

Basic and subpar

Ocena na stronie TripAdvisor 2.0/5

CaroleLahaise Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

If you want to lay on a rigid bed and get sand flee bites... go ahead! (ho and please explain how there could have been sand flees when so far from a beach!?!?!) Only one employee was bilingual and nice. The others were "in training" or not interested in giving customer service. The breakfast buffet was basic and awful to say the least. If I had know that almost no deliveries were possible in the area for the other meals, I would have stayed elsewhere.

Hello Carole, I'm so sorry that you have a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our services, for better. We hope to see you soon. Kind Regards, Jaqueline Arruda - General Manager

Terrible old mattress

Ocena na stronie TripAdvisor 1.0/5

Ricky T Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Terrible old mattress at all rooms, you can even see the curved mattress through the bed sheets, my back hurts after 2 nights there, imagine you have a wall in between you and your wife while sleeping so you can have an idea of how deep the mattress are deformed. Terrible service, it was a fight trying to get the money back from the nights I did not use. They basically did not want to refund it, I was forced to dispute the charge in my American Express Platinum in order to get my money back.

Hello Ricky, I'm so sorry that you and your wife has a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our beds, for better. We hope to see you and you family soon. Kind Regards, Jaqueline Arruda - General Manager

Every time I come is a bigger disappointment

Ocena na stronie TripAdvisor 1.0/5

melina-victoria Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I come here for business around 5-6 times a year. Every time I come I find that it’s getting worst. The rooms look dirty, I noticed the roofs, doors and closets have not been properly clean. I have slept in sheet with small holes in them, and also stains. The WiFi works only 1 out of 3 nights I’m here. The breakfast is great and the people also.

Dear Melina. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Mariana Fischer

At Ibis always is 100%

Ocena na stronie TripAdvisor 4.0/5

Rheinheimer Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

all is perfect. Check in,check out,breakfast,cleanlines. Team always exciting. Apartament,bathroom very cleanlines an with good sleep. It's near of perfection. I'll back in short time,because it's always with very good service.

Dear, Rheinheimer We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Bruna Lira - General Meneger

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 107 Liczba opinii 9.1/10 Lokalizacja
  • 294 Liczba opinii 6.1/10 Pokój
  • 224 Liczba opinii 7/10 Obsługa
  • 22 Liczba opinii 2.5/10 Internet
  • 171 Liczba opinii 6.3/10 Śniadanie
  • 137 Liczba opinii 7.4/10 Czystość
  • 48 Liczba opinii 2.2/10 Jedzenie

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Novo Hamburgo - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.