Novotel Kayseri 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 500

Gwarancja
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Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan, 38110 KAYSERI, Turkey

Opis

O hotelu

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Modern conference facilities

  • Web corner and free Wi-Fi in the entire hotel

  • International and Local, Food & Beverage offers on Nov'ist Restaurant

  • Easy access to the city center and airport

Nasze pokoje

Lokalizacja hotelu

Novotel Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan
38110 KAYSERI
Turkey

Pozycja GPS:38.735816, 35.498283

Telefon
Faks +90 352 207 30 10

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 500

Ocena TripAdvisor  4.5/5  Liczba opinii: 413

Certyfikat Doskonałości 2023

dirty bed sheets

Ocena na stronie TripAdvisor 2.0/5

xxxxVoyager1980xxxx Opinia zatwierdzona w TripAdvisor

When I wake up next day morning I saw a blood stain ( small one ) on the sheets. I checked my self first if I cut my self but no it was a dry one, probably was not washed properly. I told this to reception but I dont think he cared much. this is an old hotel but at least i thought it was clean. After this experince never again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you shortly. Sincerely Yours, Hotel Management

Stay at Novotel Kayseri

Ocena na stronie TripAdvisor 5.0/5

obnsrbg Rodziny - Opinia zatwierdzona w TripAdvisor

I had a really good time.The staff is very kind, helpful and welcoming. Absolutely perfect. From check-in to check-out, all departmental services were excellent. This hotel is one of the best in Kayseri. I would definitely recommend.

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

One of classic Novotel stay

Ocena na stronie TripAdvisor 4.0/5

driveronroad01 Rodziny - Opinia zatwierdzona w TripAdvisor

Cleanliness of the room. The carpets are dirty, dusty and some foods on it from the previous guests. We saw some foods under the sofa when the house keeper open it for my son. That is not something usual for Novotel. I hope it is for just once. Additional to this, The room temperature was too high even we kept the AC off. Because the season, the cold mode of AC was not functional. It was about 27 celsius degree, I measured it with my watch. We had to open the windows while it was raining outside. We got sick after all.

Dear driveronroad01 We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

The stuff who have full of love :)

Ocena na stronie TripAdvisor 5.0/5

burakselcuksural Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Brilliant staff i’ve ever seen. Special thanks to from reception Aybuke, Yucel, Gonca and Mert. In kitchen Dilek, Eda and Aysegul. They were warm welcome to me and colleagues. Precious, kind-hearted and solving every requests. I would like to see them again. :)

Dear Burakselcuksural We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

Strategic position, good restaurant and very good staff

Ocena na stronie TripAdvisor 5.0/5

pat_twill Opinia zatwierdzona w TripAdvisor

The hotel is located in a good position, in front of the Main Street that crosses Kayseri city. The room is fine and all the services are ok. The restaurant is very good, it is possible to find a good intentional dishes selection on the menu. Above all, I would like to congratulate with the hotel for the professionalism of the restaurant Staff, especially about Miss Aysegul and Miss Dilek, very kind, nice and professional. With them we were like at our home.

Dear pat_twill We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future. Sincerely Yours, Hotel Management

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 133 Liczba opinii 9.5/10 Lokalizacja
  • 273 Liczba opinii 7.4/10 Pokój
  • 413 Liczba opinii 9.1/10 Obsługa
  • 18 Liczba opinii 9.6/10 Internet
  • 232 Liczba opinii 8.7/10 Czystość
  • 156 Liczba opinii 8.9/10 Śniadanie
  • 114 Liczba opinii 9.6/10 Jedzenie

Zarządzane przez Trustyou

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ibis Kayseri 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 (892 Liczba opinii)

Odległość 84 m

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