Sofitel Casablanca Tour Blanche 5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 585

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Otocz się stylem art deco w biznesowej dzielnicy Casablanki

  • Centrum odnowy i dobrego samopoczucia: Sofitel SPA, kryty basen i gabinety zabiegowe

  • L'Atelier Oriental: Restauracja serwująca kuchnię marokańsko-libańską

  • Brasserie La Tour serwuje tradycyjne francuskie klasyki

  • Piękny widok na pobliską Medinę, meczet Hassana II i ocean

Nasze pokoje

Lokalizacja hotelu

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 CASABLANCA
Maroko

Pozycja GPS:33.597748, -7.614201

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 585

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 966

Certyfikat Doskonałości 2023

Not Sofitel-worthy

Ocena na stronie TripAdvisor 1.0/5

Kai W Couples - Opinia zatwierdzona w TripAdvisor

I don’t think I’ve ever been this disappointed in a hotel before. Coming from Sofitel Agadir, since I generally love and choose the Sofitel brand, this was a disaster. I used one of my SNU’s to an upgrade to the Opera Suite. This was nothing like on the pictures. The room was old, dated, damaged with broken locks and most of all dirty. Smudges in all objects, yellow toilets, ripped curtains, smudged bed linnen, cigarette burns in the tub, flies in the toilet, countless listed amenitites that were not available, etcetera. After 1.5 hours they finally moved me to another room. This suite was at least 30m2 smaller than the latter, but mostly important it was just as dated and damaged as the other suite. They were in no way accomodating resolutions; every effort came from me. After all, it took 3 hours of my time (exploring Casablanca) and the concierge saying ‘Well thats not a problem since there is nothing to do during Ramadan’. I think thats up to me to decide. As they had no other solutions left, my only solution was to leave the hotel. They didn’t even offer downgraded clean rooms, also denying there were any other better suites while the hotel inventory showed there were. To my surprise it was not possible to refund me fully after their lack of offering whats booked. Finally, after speaking the non-empathic manager on duty, they refunded the amount + SNU. All in all, I come in a Sofitel quite frequently, and this one has disappointed me the most and is not brand-worthy. I do not think the refund is sufficient as they wasted 3 hours of our precious time by moving so slow.

Best Experience!

Ocena na stronie TripAdvisor 5.0/5

Randa A Opinia zatwierdzona w TripAdvisor

The staff at this hotel are the highlight - they ate true gems. From Bencharki (waiter) to Aisha (Mesmen station) to Sarah (omlette station) to Mehdi (restaurant manager/breakfast entrance) - they are incredible. Super helpful, very friendly, always trying to make sure our needs are met. Thank you so much. The rooms were also beautiful, spacious, & well equipped. Room service, reception, & the cleaning team were all brilliant. Thank you for making our first trip to Morocco and our stay @ Sofitel so memorable!

Fantastic team and service from Sofitel!

Ocena na stronie TripAdvisor 5.0/5

alona-london Opinia zatwierdzona w TripAdvisor

Had a fantastic stay at Sofitel Casablanca last week of January. Everyone went the extra mile to make our stay absolutely special. Thank you! Rooms are spacious, clean with plenty of amenities. When I enquired for an iron and the ironing board, it was brought to my room within minutes! We had breakfast, lunch and evening drinks at the hotel restaurant and the choice was great! From hot meals, salads to a huge selection of deserts. Since we were a big group restaurant staff kept the bar open a little longer just for us :) We also enjoyed spa package which was absolutely brilliant. The lady who did Hammam treatment was amazing. I have never been so clean in my life haha and the masseuse Maha is a real star. Without asking she somehow knew my main pain points and did a magical job on my back and legs! I left the Spa feeling refreshed, relaxed and rejuvenated. In fact, all the ladies at the Spa made this experience so nice that I am already looking for Hammam in London! Thank you Maha and everyone at Sofitel Casablanca!

Mediocre hotel.

Ocena na stronie TripAdvisor 3.0/5

NJain27 Opinia zatwierdzona w TripAdvisor

It's a nice hotel when you enter but the room is really rundown and outdated. This didn't feel like a luxury hotel. The bed is ok, not the best and there was no view from the room. The bathroom was not really welcoming... The lobby, service and breakfast were good.

Excellent service

Ocena na stronie TripAdvisor 5.0/5

Nesrine H Opinia zatwierdzona w TripAdvisor

I recently had the pleasure of organising a meeting here and it exceeded all my expectations. The meeting room was impeccably clean and beautifully decorated. The dining options were exquisite, with a diverse menu featuring delicious dishes crafted with fresh, locally sourced ingredients. The attention to detail and level of service throughout my stay were truly exceptional, making it a memorable and enjoyable experience. I highly recommend this hotel.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 166 Liczba opinii 9.1/10 Lokalizacja
  • 465 Liczba opinii 6/10 Pokój
  • 664 Liczba opinii 9/10 Obsługa
  • 8 Liczba opinii 0/10 Internet
  • 175 Liczba opinii 4.1/10 Czystość
  • 126 Liczba opinii 5/10 Udogodnienia
  • 124 Liczba opinii 8.4/10 Śniadanie
  • 45 Liczba opinii 2.3/10 Dobra oferta cenowa

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