Aparthotel Adagio Paris Centre Tour Eiffel 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 1 670

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Lokalizacja w pobliżu kilku głównych atrakcji turystycznych, w tym Wieży Eiffla

  • Blisko centrum handlowego Beaugrenelle, które jest doskonałym miejscem na zakupy

  • Stanowisko internetowe i darmowa sieć WIFI na terenie całego aparthotelu

  • Bezpłatny wstęp na basen i siłownię

Nasze pokoje

Lokalizacja hotelu

Aparthotel Adagio Paris Centre Tour Eiffel

14 rue du Théatre
75015 PARYŻ
Francja

Pozycja GPS:48.849885, 2.285438

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 1 670

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 853

Just perfect!

Ocena na stronie TripAdvisor 4.0/5

Margaret D Opinia zatwierdzona w TripAdvisor

We just returned from a wonderful week in Paris. After a long flight and our transfer to the Hotel which went as expected ( apt wasnt ready, bags had to be stowed in a locker on another floor) we went wandering around the neighbourhood. The location of this apt/ hotel was perfect in our opinion, every day we got to see the Eiffel Tower and walk along the Seine! There are plenty of shops in the area to pick up supplies and food which is great since we had an apartment for the week. After a long day we returned to check in. Wow were we surprised at the apartment we had! It was big by Paris standards, very modern, totally updated and just perfect . Lots of hot water, our daughter takes long showers and even after those we never had to worry about the water running cold! We had a wonderful stay at this apt/hotel. We were on the 26th floor and it was very quiet. One of the elevators wasn’t working for at least one day but even that didn’t bother us since we were just thrilled with our apt assignment! In our wandering around Paris we saw some of the other possible Hotels we could have chosen and I can say we made the right choice in choosing this place! I will happily recommend the Adagio Tour Eiffel to others and would stay there in a heartbeat upon a return to Paris!

Ocena klientów 4.0/5

Agnieszka Rodziny - Opinie potwierdzone ALL

Duży, czysty, dobrze wyposażony pokój, piękna panorama Paryża.

Dear Agnieszka, Thank you for your positive review. We are glad to hear that you enjoyed the spacious, clean, well-equipped room and the beautiful panorama of Paris. We hope to welcome you back soon. Warm regards, Aparthotel Adagio Paris Centre Tour Eiffel.

See you never again. Bye.

Ocena na stronie TripAdvisor 1.0/5

mariagN3900JX Opinia zatwierdzona w TripAdvisor

My boyfriend and I stayed at this hotel on the dates between 1.03.24 and 03.03.24, after which we changed locations and hotels. On 5.03.24 (departure date to return to England where we live) at 5pm my boyfriend realises he can't find his passport, so I called hotel Adagio Paris tour eiffel, after continuously trying to call them for 2 hours in which they rarely answered the phone and if they did would hang up mid conversation so after a continuous lack of interest on their part for our inconvenience, we decide to go to the hotel. once we arrived, we asked the receptionist for an explanation. At the beginning we are told that they have nothing and that they don't know if they have the document or not; after a few minutes we are told that they have found the passport, but that they will not give it to us until 9 the next morning because it had been put in a safe and only the cleaning lady who works from 9am to 5pm has the key to open this safe. It means that if a person realises after 5pm that he/she has lost an object or anything else he/she has to wait until the next day to get it back. Which is absurd. Especially if it is a document. They kept asking us to leave the hotel, but said they understood that we were right, but that they didn't know how to behave in this case (who knows if those who work there don't know, who else would know?). They also called security, so we called the police who confirm that they have to return the document to us. The receptionist tried to contact the manager but he still got the same message from him "you have to wait until the next day".  We asked the receptionist that, given the inconvenience caused to us, given that we also missed the return flight scheduled for 8.45pm on the same day, they could offer us the night in one of the available rooms. Their response was a No, that they couldn't, that they understood the inconvenience caused to us, that we were right, but that they couldn't do anything for us. The next day, after missing the return flight, after 11 hours spent at reception, the manager Elie El Hayek arrived at 9am. Who informed us that this is the procedure in case of loss. Which, in our opinion, is absurd because it is illegal to hold a personal document against our will, which we urgently had to get out. And if this is the procedure, at least as a costumer I expect better treatment than that provided for us.       I started to ask the manager Elie El Hayek a series of questions: why have we not received any calls or email from the hotel in these two days?!        If this is the customer service a customer deserves this treatment from a 4 stars hotel?!       Did we receive adequate and deserving treatment given the price of this 4 stars hotel? What's the point of having a safe if they don't even notify guests who have lost items?! His response was that he could not contact us because they had neither an email address nor a telephone number because the hotel reservation was made via Smart Box and that the hotel is not at fault. But I received the booking confirmation and I assume the hotel has a copy too. The manager offered us a one day return. I refused because it's not about getting a minimum amount back. This has caused us inconvenience, non-existent customer service, inhumane and arrogant ethics: "you're right, we understand, but this is the procedure"  Even if this is illegal, is this the procedure?! They could have easily offered us a night the day before without calling security to send us away, we would have appreciated it more. As consumers we deserved more goodwill and instead we received "you're right" by turning their backs and washing their hands. We didn't like the treatment they gave us at all, all the inconvenience they caused us, their saying "it was you who forgot your passport", "we didn't have your phone number or your email". Ps. I called Smart Box and they confirmed to me that Hotel Adagio paris tour eiffel had my contact. so, the manager Elie El Hayaek lied to us.

Dear Mariagn, Thank you for taking the time to review your experience. We are sincerely sorry to hear about the distressing experience you had concerning the retrieval of a personal item. Our policy does prioritize the security of our guests' belongings, and while we have a 24h reception, it seems there was a miscommunication regarding access to the safe outside of standard working hours. We apologize for any inconvenience this may have caused and want to assure you that guest satisfaction is our top priority. Although it is uncommon, we regret that our service did not meet your expectations in this instance. We hope to see you again. Best regards, Elie El Hayek, General Manager

Adagio Paris Centre Tour Eiffel - Terrible experience

Ocena na stronie TripAdvisor 1.0/5

Cordeiro1987 Opinia zatwierdzona w TripAdvisor

Terrible service and hotel conditions. Upon arrival, we encountered numerous issues that significantly impacted the quality of our stay. Unresponsive Staff and Lack of Alternatives; Broken Bed; Unwanted Entry and Toilet Issues; also lacked cold water

Dear Guest, Thank you for taking the time to share your candid feedback. We regret to hear of the issues you've experienced during your stay, and we take your concerns seriously. While we strive to maintain the highest standards of service, it seems we missed the mark in addressing your needs promptly. We're committed to ensuring comfortable accommodations, and it's disheartening to learn about the broken bed and water temperature inconsistency you encountered. Please be assured that our team is dedicated to providing a welcoming environment and we are looking into these matters carefully. We would like to welcome you back for an improved visit in the future. Best regards, Elie El Hayek, General Manager

We will be back! ♡

Ocena na stronie TripAdvisor 5.0/5

Dream23352889291 Opinia zatwierdzona w TripAdvisor

Al the recommendations for the Hotel, the cleanliness, the friendliness of the staff, and only the view from the window! Magical.We will definitely come again. Paris lived up to our expectations, and the hotel even more.Both we and the children are delighted

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 640 Liczba opinii 9.3/10 Lokalizacja
  • 2 757 Liczba opinii 6/10 Pokój
  • 1 591 Liczba opinii 5.7/10 Obsługa
  • 103 Liczba opinii 4.8/10 Internet
  • 1 450 Liczba opinii 4.3/10 Komfort
  • 807 Liczba opinii 5.1/10 Czystość
  • 765 Liczba opinii 3.4/10 Udogodnienia
  • 369 Liczba opinii 5.7/10 Śniadanie

Zarządzane przez Trustyou

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