Mercure Maceio Pajucara 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 846

Mercure Maceio Pajucara - Image 1
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Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas, 57030 170 MACEIO, Brazil

Opis

O hotelu

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

Nasze pokoje

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Lokalizacja hotelu

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

Pozycja GPS:-9.66819, -35.71439

Telefon
Faks +55 82 2122-9500

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MAENDÚ

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 846

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 511

Wonderful reception staff but the most awful food

Ocena na stronie TripAdvisor 1.0/5

anneenna135 Rodziny - Opinia zatwierdzona w TripAdvisor

Wonderful reception staff but the most awful food I have eaten in over a decade. We had dinner and lunch due to flight cancellation and the food was impressively bad in every possible way. Also rooms have no duvets or bakers, only thin sheets.

🔝hotel in Maceió 👏🔝

Ocena na stronie TripAdvisor 4.0/5

kinostour Couples - Opinia zatwierdzona w TripAdvisor

My wife and I have been stayed at Mercure Pajuçara on January 2022 for one week. Since the reservation until check-out everything is so outstanding! All of staff is so friendly, attentive. Special thanks to the general manager (Mrs. Thaïs Pradella) and her staff. Rooms are comfortable and pretty clean. Covid-19 safety protocols are extremely followed by all employes and guests. Full continental breakfast is served. Hotel is located in N’a ce neighbourhood where you can find some restaurants and markets. Highly recommended to stay here.

Prezado Sr. Kino, boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente,

Wonderful stay

Ocena na stronie TripAdvisor 5.0/5

Bobever Couples - Opinia zatwierdzona w TripAdvisor

Had booked for initial 2 days but extended another 2 days . Hotel well located across from beachfront and in main strip for restaurants etc . Staff were alll wonderful and could not be more helpful and kind . Breakfast was substantial

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella General Maneger

Worst Mercure/Accor experience ever

Ocena na stronie TripAdvisor 1.0/5

mileage_millionaire Rodziny - Opinia zatwierdzona w TripAdvisor

Although booked 2 months in advance and paid also in advance at that time, I wasn‘t upgraded due to my accor platin status at all! The hotel fears discussions with the very demanding local clientele and therefore prefers to upset the highest client category of its chain membership giving a very BASIC room. Had a third person (sister of my wife) with us- almost still a child. It seemed to me that all facilities (rollaway bed/sofas) were already used so the staff (my wife is brazilian so the Language barrier could Not be an excuse) preferred to lie an treat us as we were the lowest feed in the food chain for them. I booked with european prices for 7 Nights two months in advance). Perks for platin guest is only a drink voucher for each. None of the other usual amenities, no high speed internet- nothing. The room is okay but far away from the Management pictures online. Beside the congested sink in the bathroom. Just one towel for three and the too hot water- even in cold mode. Breakfast is fairly okay but much to much overcrowded and not prepared for full house! No service at all!! I usually dont complain but this time its too much to bare even for the Most relaxed and forgiving frequent Traveller in the world. The Management should bare in mind that european travellers (Even though brasilian origin) bring Money and work to the country, spend their most valuable time here and are used to better facilities. Michael T.

Dear Mr. Michael T, good afternoon! Happy 2020!!! Thank you for telling us about your experience at Mercure Maceió Pajuçara. We're sorry we didn't live up to your expectations. At Mercure, we seek to provide a high-level service to each of our customers; so your feedback is very important to us. I would like to point out that the upgrade and voucher of the welcome drink has been granted according to program policy and by you being a special customer, Platinum, but which caused the possibility of remaining in our superior apartment was the reservation of the third guest, where we try to accommodate them in the best possible way as the Mercure Maceio Pajuçara Hotel does not offer apartments for three people. We make an exception for being a special customer and I say that all our guests are valuable and we are very happy to have you with us. With regard to other notes, be sure that we will be taking appropriate measures to deal with the problem and prevent future occurrences. We appreciate you told us your problems and hope you will give us the opportunity to better serve you. Best regards Thais Pardella General Manager

A lot of noise!

Ocena na stronie TripAdvisor 3.0/5

auvieira281 Rodziny - Opinia zatwierdzona w TripAdvisor

I spend 4 days intros hotel and in two days had events in front of hotel up to 6 a.m. where was not more possible sleep. Terrible experience. Is not the best place to stay in Maceio, but is a good location. Th breakfast is good and the staff were very kindly.

Dear Mr. Agusto, good morning! Thank you for telling us about your experience at Mercure Maceió Pajuçara.   We are very sorry for the noise caused by an external event. I would like to highlight that it was a one-off event. At Mercure, we strive to provide a high level of service to each of our clients; so your feedback is very important to us.   Thank you for telling us about your problems and we hope you will give us the opportunity to serve you in the near future. Regards, Thais Pradella General manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 465 Liczba opinii 8.8/10 Lokalizacja
  • 606 Liczba opinii 6.6/10 Pokój
  • 1 024 Liczba opinii 8.9/10 Obsługa
  • 30 Liczba opinii 3.3/10 Internet
  • 589 Liczba opinii 9.2/10 Śniadanie
  • 279 Liczba opinii 6.6/10 Czystość
  • 238 Liczba opinii 5.4/10 Komfort
  • 127 Liczba opinii 5.4/10 Dobra oferta cenowa

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