Mercure Manchester Norton Grange Hotel & Spa 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 544

Mercure Manchester Norton Grange Hotel & Spa - Image 1
Mercure Manchester Norton Grange Hotel & Spa - Image 2
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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Nasze pokoje

Lokalizacja hotelu

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

Pozycja GPS:53.581386, -2.175206

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 544

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 127

Certyfikat Doskonałości 2023

Visit to spa

Ocena na stronie TripAdvisor 3.0/5

JoJoBlueblood Opinia zatwierdzona w TripAdvisor

Visited the spa as a Xmas present, the spa itself is a little tired and needs a good refresh, the saunas etc also need updating. Not enough beds to relax on in my opinion for if it gets busy. The lunch included was ok I feel you could provide a better range for the price and only tea and coffee available unless paying, nail bar in the café also which I thought was a little strange. I had a lovely massage and facial with Millie, she was excellent and very professional, definitely recommend her. The products used were lovely. All in all it does need a good update and probably look elsewhere when looking to book another spa experience until this has been done.

Dear Guest Thank you so much for taking time to share this feedback further to your recent visit to our spa. Its always nice to receive constructive feedback, as it is only by receiving such information from guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have. We are pleased to learn you enjoyed treatments provided by Millie and products used. I made a note of all improvements you mentioned in this feedback, we will certainly work on them. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Excellent

Ocena na stronie TripAdvisor 5.0/5

reevooo Friends getaway - Opinia zatwierdzona w TripAdvisor

Booked a spa stay and tribute night. Arrived at 2 pm booked in with ease and welcoming. Went to spa and then to the bar ordering food. No wine Chardonnay or Pinot and no still water… ok house wine not the best but ok. Food is was nice and the service was good.Tribute night was fantastic and the meal and service excellent again. Breakfast after a very good nights sleep in a comfortable room was excellent good choices cooked breakfast.. cereals/ / yogurts / fruits. Treatments in spa very good. Overall 10/10 from us everything was fantastic from very hard working staff thank you 🙏🏿.

Dear Guest, Thank you so much for taking time to share this review further to your recent stay here with us. we are delighted to learn you enjoyed all aspects of your stay including the tribute act. thank you for recognising our teams hard work. I noted your comments about few wines being not available. Please accept our apologies for the inconvenience this may have caused. Our new drinks and wine lists are ready to go live on 1t of April. Sure you will have plenty of new & old world wines to choose from, during your next stay to us. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

Family friendly

Ocena na stronie TripAdvisor 3.0/5

viv e Opinia zatwierdzona w TripAdvisor

Christmas, December 2023. Staff incredibly welcoming. Some fixtures and fittings a little worn but the rooms were very warm and cosy. Beakfast choices were very varied and tasty. Christmas presents from the hotel was a nice touch as was the constant supply of tangerines or mince pies to pick up when going through reception

Dear Guest, Thank you for taking time to share your feedback further to your stay here with us during Xmas last year. We are pleased to learn you enjoyed all aspects of your stay, especially our team. . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are doing this year Xmas in Winter Wonderland theme. We look forward to welcome you and serve you in this year festive season. Best Regards, Rama Arimilly. General Manager

Brad

Ocena na stronie TripAdvisor 4.0/5

Meander15794183090 Opinia zatwierdzona w TripAdvisor

Really enjoyed our stay at Norton Grange. We especially liked conversing and associating with Brad who was the man of many trades. He was the bar man and the waiter at our table. He ensured that we were comfortable and eased us in gently. We appreciate how he made us feel and was well presented in his many forums. Thanks Brad.

Dear Guest, Thank you for such a fantastic review about Bradley further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. I am pleased to learn you enjoyed your stay with us. I will share you comments with Bradley, sure he will be delighted to learn your kind words. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

Big up Brad.

Ocena na stronie TripAdvisor 5.0/5

Jordan G Couples - Opinia zatwierdzona w TripAdvisor

We stayed for 1 night. It was a lovely stay. We spent a lot of time in the bar where Brad (the bar man) was exceptional! He went out of his way every time we asked for something just to make our time that more special. Big thanks to Brad, lad deserves a promotion.

Dear Jordan How lovely of you to take the time to write such a fantastic review of Bradley, further to your recent stay here with us. I will share your feedback with Bradley, sure he will be thrilled. We look forward to welcome you back in the near future. Best Regards Rama Arimilly. General Manager

Partner: TripAdvisor

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