Sofitel Queenstown Hotel and Spa 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 607

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Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, Nowa Zelandia

Opis

O hotelu

  • So Spa i nowoczesna siłownia

  • 3 butikowe sale na spotkania

  • 2 restauracje, 1 bar Wine & Jazz

  • Certyfikat ALLSAFE.

Nasze pokoje

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Lokalizacja hotelu

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
Nowa Zelandia

Pozycja GPS:-45.031318, 168.658901

Telefon
Faks +64 3 450 0046

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 607

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 959

Certyfikat Doskonałości 2023

Sofitel Queenstown - Home Away From Home!

Ocena na stronie TripAdvisor 5.0/5

funtastic123 Opinia zatwierdzona w TripAdvisor

We enjoyed staying at this hotel so much because the staff are so friendly and helpful. They go out of their way to make you feel welcome and attend to your every need. I loved it so much that I would love to live there when I retire! The staff who work in The Left Bank, Le Salon Rouge, reception and concierge service were amazing! They really make the atmosphere of the place. We have stayed at a number of Sofitel hotels and this by far is the best! Rooms were very clean and comfortable as was the bed. We ate breakfast at the Left Bank which has a great range of buffet food as well as a wide selection on the a la carte menu. Each morning we were greeted by the friendly staff who remembered our names and preferences. It was like coming down to breakfast with family. We felt very welcome. If you book a suite at the hotel, of an afternoon you can enjoy drinks and a small selection of canapes from Le Club Lounge Apero Chic menu in Le Salon Rouge between 1700-1900. This was included in our package as we booked a suite and it is also available to Platinum or Diamond Accor Plus members. The hotel is centrally located and the valet service is great. It would take only minutes for the concierge to bring out our car. It was reasonably priced at $50 per day, however, we were charged only $30 per day as a room upgrade was not available to us. (This is also part of Accor Plus Platinum membership.) I highly recommend this hotel. It really is the best!

In the Heart of the Town

Ocena na stronie TripAdvisor 4.0/5

SavvyJudge Couples - Opinia zatwierdzona w TripAdvisor

Very nice hotel with friendly staff in the heart of Queenstown. Room was large and looked out onto the town. Some mountain and limited lake views. The meals we had were good. The bike shop next door was great and access to all the restaurants and shops nice.

Bonjour Savvy Judge, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel in the heart of Queenstown. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff to be friendly and accommodating. It's fantastic to hear that you appreciated the spacious and the beautiful views from your room. We're glad you were able to enjoy some glimpses of the surrounding mountains and lake. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future! Kind Regards, Pradnya Lohate Front Office Manager

Exceptional Service

Ocena na stronie TripAdvisor 5.0/5

kwest56 Couples - Opinia zatwierdzona w TripAdvisor

Exceptional service from the moment you step into their fine hotel. The location is just off the center of town and a short two block walk to the gondola. Its location is central but very quiet. The service is impeccable and a special thanks to Mr Guillarme (Mr. G) in reception and Mr Nacho in the Left Bank Cafe. Our room was spacious, comfortable, and quiet. The beds were comfy and the bathroom was spectacular including the spa bathtub big enough for two. We hope to return very soon.

Bonjour Kwest, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our fine hotel and that you found our service exceptional. It brings us immense joy to know that our location, just off the center of town and a short walk to the gondola, was convenient for you. W Your kind words regarding our team members, Guillarme (Mr. G) in reception and Nacho in the Left Bank Cafe, are greatly appreciated. We will be sure to pass on your compliments to them. They will be delighted to know that their dedication to providing impeccable service made your stay memorable. We are delighted to hear that you found your room spacious, comfortable, and quiet. Our team works hard to ensure that every aspect of your accommodation exceeds your expectations, from the comfy beds to the spectacular bathroom featuring a spa bathtub big enough for two. We truly value your patronage and hope to have the pleasure of welcoming you back very soon. Should you require any assistance with your future reservations or have any special requests, please do not hesitate to contact us directly. Kind Regards, Pradnya Lohate Front Office Manager

Great location but...

Ocena na stronie TripAdvisor 4.0/5

Shampeu Opinia zatwierdzona w TripAdvisor

This hotel is in the perfect location to walk to everything in Queenstown. We reserved a Superior Spa Room. The suite was huge with a beautiful bathroom, thick towels and bathrobes, huge soaking tub (though the jets did not work), large shower with dual shower heads, nice smelling toiletries, nice slippers, coffee maker, nice tea selection, mini fridge with free, non-alcoholic drinks, a few snacks, chocolate at turn-down, two balconies, and a beautiful view. During tea time each afternoon the chef sent out absolutely delicious snack bites. We couldn’t wait for the next day to see what he would make for us. He was very creative. I do have many suggestions that would make this hotel top-notch vs. just very good: the room decor was drab and bland. The carpet and furniture were worn, the curtains were falling off the rod, the air conditioner wouldn’t stay set on our desired temperature, the lighting was poor, the bed was not comfortable, there was very little artwork, and there were very few plugs in the bedroom. We paid for a Clubroom and were told about afternoon tea from 3-5 pm but we weren’t told about happy hour. We arrived at 5pm one afternoon and were given a happy hour menu. We had no idea this was an amenity that we had already paid for in our package rate. This was irritating. One day during teatime we were offered six different teas whereas the previous two days we were only offered four. Apparently there was always six. Breakfast was included in our room rate. It was the same food items every day with very little variation (cut fruit differed). This got very boring. We could order off the menu too so one day I ordered the porridge. It was very runny. The side of smoked salmon was tasty but only included one small piece of salmon. I called the concierge one morning, looking for recommendations about an activity since ours was canceled due to weather. I had found the place online and asked her if it was a company that the hotel recommended. She said she would call the company to see if they had availability (I saw that they did online) but she never called me back. It was a waste of time to call downstairs. Little details like these unfortunately make this hotel more average than it should be, especially for a Sofitel. It really needs a facelift.

Wonderful hotel in perfect location

Ocena na stronie TripAdvisor 5.0/5

Austin230 Opinia zatwierdzona w TripAdvisor

We stayed at the Sofitel for 6 nights and loved it. We hated to leave! It is perfectly situated in Queenstown to be able to walk to everything. They serve small plates and drinks from 5 to 7:00 p.m. which are delicious. The breakfasts are very good especially the eggs Benedict. And the service throughout the hotel is A+.

Bonjour / Kia Ora Austin Thank you so much for taking the time to share your experience at Sofitel Queenstown Hotel and Spa with us! We are thrilled to hear that you thoroughly enjoyed your 6-night stay at Sofitel Queenstown. It's delightful to know that our prime location made exploring Queenstown convenient for you. We're delighted that you enjoyed our evening offerings of Canapé and drinks, as well as our breakfast selections, particularly the eggs Benedict. Your compliments on our service are truly appreciated, as we strive to provide top-notch service to all our guests. We hope to have the pleasure of welcoming you back for another memorable stay whenever your travels bring you to Queenstown again! Kind Regards / Ngā mihi Pradnya Lohate Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 300 Liczba opinii 9.1/10 Lokalizacja
  • 393 Liczba opinii 7.5/10 Pokój
  • 434 Liczba opinii 8.6/10 Obsługa
  • 5 Liczba opinii 2.9/10 Internet
  • 113 Liczba opinii 7.3/10 Śniadanie
  • 100 Liczba opinii 6.5/10 Czystość
  • 72 Liczba opinii 5.4/10 Dobra oferta cenowa
  • 34 Liczba opinii 8.8/10 Strefa wellness

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