ibis Luxembourg Sud 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 496

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Darmowa sieć WIFI

  • Darmowy prywatny parking zewnętrzny

  • W pobliżu autostrady A3/E25 z łatwym połączeniem z Francją

  • Amerykańskie śniadanie w formie bufetu

  • 10 minut od centrum Luksemburgu i 20 minut od lotniska

Nasze pokoje

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Lokalizacja hotelu

ibis Luxembourg Sud

Rue de Turi
L 3378 LIVANGE
Luksemburg

Pozycja GPS:49.532061, 6.111746

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

IBIS KITCHEN

Generous portions, an authentic, warm ambiance... In a good place for getting together.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 496

Ocena TripAdvisor  3.5/5  Liczba opinii: 465

Could be better

Ocena na stronie TripAdvisor 3.0/5

castigergirl Opinia zatwierdzona w TripAdvisor

Stayed here for 3 nights as part of a coach trip. Check in was quick ( mainly done by the coach driver). There are only 2 small lifts so waiting time can be long, no stairs to use! We asked where the stairs are as only on the 1st floor, was told we had to go outside and a member of staff would have to open a door! The room was cold on arrival but did warm up with the heater on. Twin room but beds pushed together and no room to separate them. No tea/coffee facilities, limited storage and space. Small but adequate bathroom. Shower was good, spacious and hot. Basic toiletries offered. and one towel per gest, no hand towel. Breakfast was OK, usual offerings, limited hot food but enough to have some choice, not laid out very well, with the que for coffee in the way of the cold selection. Evening meal was provided as part of our coach trip, no choice offered, salad to start, which was very nice, chicken and tinned potatoes as a main and artic roll for dessert, no water provided so had to buy drinks. Overall, disappointed as very basic, Ok for few nights, would not have wanted a longer stay.

Dear Guest, We appreciate you taking the time to share your experience with us. We're glad to hear that you found the check-in process efficient and that the shower in your room met your expectations with its spaciousness and hot water. We're also pleased that you enjoyed the salad served during your dinner. Regarding the waiting time for the lifts, we acknowledge that during peak times there may be a slight delay, but we assure you that this is to ensure the comfort and safety of all our guests. We apologize for any inconvenience caused by the room temperature upon arrival and the layout of the twin beds. While we do not offer tea/coffee facilities in the rooms, we provide a 24/7 bar service where light meals and snacks are available. Moreover, we regret to hear that the breakfast layout did not fully meet your satisfaction and appreciate your feedback on this matter. We hope to have the opportunity to welcome you again and provide a more comfortable and enjoyable stay. Warm regards. Serge Rouelle, Hotel Manager

Never again -dreadful!

Ocena na stronie TripAdvisor 1.0/5

Paysatge Opinia zatwierdzona w TripAdvisor

The good thing is that this hotel is close to the motorway and easy to find. Except that when I got there I wish I hadn't bothered. The rececption staff were indifferent to the point of rudeness. The lift had security issues which the receptionist had to explain a million times a day - and it showed. The restaurant was closed on a Sunday night (even though there were people eating when I got back from McDo}. The reception staff seem to not be aware that there are no restaurants locally on a Sunday. The breakfast was poor quality (badly cooked patisserie etc) and the staff emerged occasionally from the kitchen like frightened rabbits. The breakfast staff had the appearance of street homeless. Conclusion - a very unhappy experience and I would not stay there again even if they paid me.

Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that you found our hotel's location close to the motorway convenient. However, we are sorry to hear about your dissatisfaction with our reception staff and breakfast quality. We strive to provide excellent service and will address these concerns with our team to ensure improvements. Regarding the restaurant being closed on Sunday evenings, we apologize for any confusion. Our restaurant is open from Monday to Thursday, but we do offer prepared dishes at the ibis budget 24/7, and there are three other restaurants in the area. We understand that finding dining options on a Sunday can be challenging and will make sure our staff is better informed to assist guests in the future. As for the lift security issues, we appreciate your feedback and will work on improving the communication and assistance provided by our team. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Serge Rouelle, Hotel Manager

Dobra lokalizacja

Ocena klientów 5.0/5

Piotr Pobyt służbowy - Opinie potwierdzone ALL

Ok

Drogi Piotrze, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że doceniłeś dobrą lokalizację naszego obiektu, blisko centrum Luksemburga i lotniska. Z przyjemnością przekazujemy Twoje pochwały dotyczące naszych inicjatyw na rzecz zmniejszenia zużycia plastiku jednorazowego oraz zadowolenia z programu lojalnościowego ALL Accor Live Limitless. Dziękujemy również za informację, że nasz drink powitalny spełnił Twoje oczekiwania. Serdecznie zapraszamy do ponownego odwiedzenia naszego hotelu w przyszłości. Życzymy miłego dnia, Serge Rouelle, Hotel Manager

Lokalizacja przy samej autostradzie to oraz parking dla dużego Vana - to na duży plus

Ocena klientów 4.0/5

Daniel Pobyt służbowy - Opinie potwierdzone ALL

Dobre, smaczne śniadanie. Duży pokój. Wszytko w najlepszym porządku.

Drogi Danielu, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że lokalizacja, pokój oraz jedzenie zostały Ci się podobały. Miło nam czytać, że doceniasz naszą recepcję, przekażemy im te miłe słowa. Dziękujemy za Twoje odwiedziny i mamy nadzieję, że wkrótce będziesz znowu naszym gościem. Serge Rouelle, Hotel Manager

The worst ibis hotel

Ocena na stronie TripAdvisor 1.0/5

hakanc555 Rodziny - Opinia zatwierdzona w TripAdvisor

The worst ibis otel I ever seen. We arrived there at 20:00 and even that late time the room was not cleaned. We were a group and all of the rooms was same. After that they gave us different room, it seems it was cleaned but not. They make very quick and cursory !! There is no refrigarator in the room.

Dear Hakan, Thank you for taking the time to review your stay. We appreciate that you chose to stay with us but are sorry that we did not meet the high standards expected of us on this visit. While we always strive to have all rooms for our arriving guests ready, regrettably, due to high occupancy, this is not always possible. Nevertheless, we are sorry for any inconvenience and will review our procedures with the team. Moreover, we regret your room didn't meet all of your requirements and have noted your comment. We hope you will return for an improved experience in the future. Best regards, Serge Rouelle, Hotel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 218 Liczba opinii 6.7/10 Lokalizacja
  • 381 Liczba opinii 6/10 Pokój
  • 273 Liczba opinii 7.8/10 Obsługa
  • 14 Liczba opinii 5.9/10 Internet
  • 173 Liczba opinii 4.3/10 Śniadanie
  • 165 Liczba opinii 5.9/10 Czystość
  • 104 Liczba opinii 5.3/10 Jedzenie
  • 56 Liczba opinii 4.1/10 Klimat

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