Sofitel Hangzhou Westlake 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 90

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Sofitel Hangzhou Westlake - Image 1
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333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng, 310002 HANGZHOU, China

Opis

O hotelu

  • Unique location by The West Lake with easy access to shopping and city center.

  • 233 well-appointed guest rooms and suites with Oriental aesthetic design and French touch.

  • Restaurants feature the International and Hangzhou Cuisine.

  • Rooftop Sky Garden Lounge offers breathtaking views of the West Lake and city.

  • 180° West Lake view Terrace and natural day light Ballroom.

Nasze pokoje

Lokalizacja hotelu

Sofitel Hangzhou Westlake

333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng
310002 HANGZHOU
China

Pozycja GPS:30.245555, 120.161623

Telefon
Faks +86 571 8707 8383

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 90

Ocena TripAdvisor  4.0/5  Liczba opinii: 901

很nice的酒店

Ocena na stronie TripAdvisor 5.0/5

Shen Y Opinia zatwierdzona w TripAdvisor

The hotel is next to the West Lake, with a good geographical location and convenient transportation, and it is convenient to go anywhere. This time I was traveling with my friends and visiting Hangzhou. My friends and I liked this hotel very much and were very satisfied! After entering the hotel, the formalities at the front desk are very professional, the speed is very fast, and the service attitude is very good. Most importantly, the guest relationship Jessica who received us left a deep and beautiful impression on me. She provided very warm and thoughtful service, which made me feel very warm! The room given to us is also very good and spacious, which is a wonderful stay experience.

Amazing hotel at reasonable price

Ocena na stronie TripAdvisor 5.0/5

TravelandUnwind Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

⭐⭐⭐⭐⭐ My recent stay at Sofitel Westlake Hangzhou was an absolute delight, earning this hotel a well-deserved five-star rating. The location alone is reason enough to choose this establishment, as it sits in the heart of Hangzhou and offers breathtaking proximity to the Westlake. The picturesque surroundings made my stay truly magical, and the convenience of being just a short stroll away from Westlake added an extra layer of charm. The hotel's proximity to several shopping malls, approximately a 10-minute walk away, further enhanced the overall appeal. It provided a perfect blend of tranquility by the lake and the vibrant energy of nearby shopping districts. While the room may have shown signs of aging, its spaciousness more than made up for it. The comfortable and well-appointed accommodations offered a relaxing retreat after a day of exploration. The staff at Sofitel Westlake Hangzhou were a standout feature of my experience. Their warmth, friendliness, and genuine helpfulness created a welcoming atmosphere throughout my stay. From the front desk to the housekeeping staff, everyone contributed to making my time at the hotel memorable. One of the highlights of my stay was the sumptuous breakfast spread. The variety and quality of the offerings exceeded my expectations, ensuring a delightful start to each day. It was a true culinary treat that catered to different tastes and preferences. For those who cherish the beauty of Westlake, Sofitel Westlake Hangzhou is an exceptional choice. The unparalleled location and the overall experience make it a top-tier hotel in Hangzhou. However, if your preference leans more towards a newer setting closer to the shopping district, the Wyndham Grand Plaza may be a suitable alternative. In conclusion, Sofitel Westlake Hangzhou is a gem for Westlake enthusiasts seeking a perfect blend of luxury, comfort, and convenience.

Will stay here again!

Ocena na stronie TripAdvisor 4.0/5

yusierchou Rodziny - Opinia zatwierdzona w TripAdvisor

Very nice hotel with friendly staff! Me and my daughter stayed for more than a fortnight and the staff learned to recognise us very quickly. They were always very forthcoming at the breakfast buffet, bringing us tea and trying to satisfy my craving for salted duck eggs, century eggs, peanuts and what not. But the best was the cleaning lady Sun Jing 孙静, so nice, open, friendly and helpful! I hope she will still be there when I stay the next time! I definitely would stay at Sofitel Westlake again, it is in the center of Hangzhou Westlake area. So the Rotary meeting I wanted to attend was right there! And the Liangzhu project with a lot of artists from all over the world which my friend attended also had their Hangzhou lunch at the hotel’s lunch buffet. I heard their dinner buffet is good as well. My friends who live close by often go there to eat. We also had à la carte dinner in a chambre separèe which presented exquisite food. The only negative thing is that they don’t seem to have a lot of environmental awareness yet, so I think they might have changed our towels every day, despite our not letting them be on the floor. Also the central heating was a bit too high, and very loud, until I figured out that it could be turned off … My warmest recommendations for Sofitel Westlake. You can’t find a better location in Hangzhou!

Excellent staff n service

Ocena na stronie TripAdvisor 5.0/5

Calvin L Opinia zatwierdzona w TripAdvisor

Hotel a bit dated, but impeccable service! 1. Room spacious n comfortable, although cannot control room temp (winter mode?) Felt too hot at times. 2. Excellent location by the West Lake 3. Very nice, efficient and attentive staff in every function - Front desk - Tina who checked us in was super efficient, courteous and organised Concierge - Anthony and team always helpful, and attentive Lounge bar, and room service- very nice and prompt service too. He remembered our previous night's drinks! Breakfast - great and very wide choices of tasty Western n Chinese food, staff were all good and attentive, including the trainees. The staff just made us feel at home!

Amazing Staff

Ocena na stronie TripAdvisor 5.0/5

lisatR3907HK Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The staff are amazing. The hotel is a little bit tired and needs a refurbishment, but the cleanliness and staff more than make up for this, many of them cannot speak English (and nor should they we are in their country), but they really try and help. We had no problem with communication. The bar was open late so we could return from work and discuss even when we were the only people there. In particular Sandy in the executive lounge was amazing. She remembered us from 6 years ago and went out of her way to look after us. Thank you Sofitel great experience.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 364 Liczba opinii 9.6/10 Lokalizacja
  • 1 686 Liczba opinii 7.9/10 Pokój
  • 2 406 Liczba opinii 8.8/10 Obsługa
  • 12 Liczba opinii 3.1/10 Internet
  • 1 136 Liczba opinii 5.4/10 Klimat
  • 845 Liczba opinii 5.1/10 Udogodnienia
  • 757 Liczba opinii 9/10 Śniadanie
  • 585 Liczba opinii 8.8/10 Czystość

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