ibis Reading Centre 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 304

Gwarancja
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25A Friar Street, RG1 1DP READING, Wielka Brytania

Opis

O hotelu

  • Central location, with plenty of nearby transport links

  • Oracle shopping centre is located nearby

  • The on-site bar offers a variety of light meals & snacks

  • Pet-friendly hotel, with on-site facilities

  • Landmarks include the Madjeski Stadium and Reading Abbey

Nasze pokoje

Lokalizacja hotelu

ibis Reading Centre

25A Friar Street
RG1 1DP READING
Wielka Brytania

Pozycja GPS:51.456735, -0.972356

Telefon
Faks +44 118 953 3510

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

BAR

Odpocznij przy kawie, winie sauvignon lub piwie. Nasz stylowy bar to idealne miejsce na relaks lub miłe spędzenie czasu z towarzyszami podróży.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 304

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 376

Dark and dingy !

Ocena na stronie TripAdvisor 2.0/5

Valise2 Opinia zatwierdzona w TripAdvisor

We had booked a "sweet dreams" room with allegedly a better bed and free drinks; that was not what we or anyone else who booked these rooms received. It was a tiny, back room, dark, dingy, with a tiny window over which was a sheer curtain attached to the window frame by velcro! The bathroom is a pod, a unit inside the room that floods and smells like a sewer and we could hear everyone flushing all night (the plumbing is inadequate for the number of rooms)! The Tv was off schedule. The staff had some inadequate members and some who did try.

Good location with excellent staff and very comfortable beds

Ocena na stronie TripAdvisor 5.0/5

PaulHelpsPeople Solo travel - Opinia zatwierdzona w TripAdvisor

This hotel is just a 5/6 minute walk from Reading Central Railway Station, and a perfect location for exploring the wider area. Despite me arriving a couple of hours early, I was delighted to have been able to check in to my room by a very helpful member of staff; something that was greatly appreciated! I had requested a low floor, due to me having a problem with heights, and this was duly noted and a room allocated on the first floor. My room was spotless and the walk in shower a blessing as I have an awkward leg that makes a bath difficult to get in and out of. The bed was so very comfortable and allowed me a great two nights sleep, without interruption. Tea and coffee making facilities and a decent work desk made the room feel very liveable. Breakfast was a buffet affair and offered a range of options for hot and cold food alike. Hot drinks were available via a machine and there are jugs of apple and orange juice too. All in all, worthy of the money. There is no other restaurant food at this hotel, although freshly made pizzas 🍕 can be ordered for £9.95 for a 12”, made by the hotel staff. With there being enough eating places in the local area, you won’t starve that’s for sure. Staff are particularly friendly and helpful, especially team members Marta and Gema, who each have great customer service skills, and allowed me to try my few words of Romanian and Spanish respectively. Mulțumesc Marta. Muchos gracias Gema. I would not hesitate to recommend this hotel to anyone, and will return whenever I’m back in Reading overnight or longer.

Dear Paul, Thank you for sharing your positive experience at ibis Reading Centre. We are delighted to hear that you found our location convenient, our staff excellent, and our beds very comfortable. We are pleased that we could accommodate your request for a low floor room and that you enjoyed the amenities provided in your spotless room. Your kind words about our breakfast buffet and friendly staff, especially Marta and Gema, are truly appreciated. At ibis Reading Centre, we strive to provide a comfortable stay for all our guests, and we are glad to hear that you would recommend us. We look forward to welcoming you back whenever you are in Reading. Warm regards, Tamas Racz, Front Office Manager

Poorly maintained hotel

Ocena na stronie TripAdvisor 2.0/5

Paul K Opinia zatwierdzona w TripAdvisor

Having to stay here quite regularly and frankly it’s a bit of a dump. The bedrooms might appear clean but NOTHING works properly. Must have had 9 rooms during my stays and I’m yet to get a working TV. No channels, Just BBC1, or everything but BBC1. Last week the bed was made with torn sheets. Another room had broken plumbing. Rooms smell odd because everyone is Uber Eating and there’s little or no air circulation. “Modernised” rooms have no cupboards or shelves to store pants and socks etc . So , if you don’t want to have your smalls on display expect to live out of your suitcase. The breakfast room is more like a railway station waiting room cafeteria and is very plain. They have the usual things you’d expect to see in a 3 star hotel buffet but quality seems poor

Dear Paul , We sincerely apologize for the inconveniences you experienced during your stays at our hotel. Rest assured, we have taken note of your feedback regarding the maintenance issues in the rooms. We understand the importance of a comfortable stay and will address these matters promptly. Regarding the breakfast room, we appreciate your comments and will strive to enhance the quality of the offerings. Your feedback is valuable to us, and we thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Ibis Reading Centre

Exellent

Ocena na stronie TripAdvisor 5.0/5

K5223AZjacquelineb Opinia zatwierdzona w TripAdvisor

Exellent service. Basic hote rooms but all you need.lSpotless with very friendly staff nothing too much trouble. Breakfast had amazing healthy choice and beautiful breads. Worth staying for breakfast alone. Rooms servic d every day if required

Dear Jaqueline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamas Racz Front Office Manager

Avoid, find a more sensible hotel with staff who want to help.

Ocena na stronie TripAdvisor 1.0/5

Rikki T Opinia zatwierdzona w TripAdvisor

Terrible customer service, they wouldn’t serve me a pizza without cheese even though I’m intolerant to cheese. The reason being “in case I take a photo of it and put it on social media”. When I challenged it saying I had done this many times in many places with no issues she said it was “illegal” to make it for me. Not what you want after a long day in work and you just wanted something to eat. Luckily Dominos were happy to help.

ear Rikki T, We are truly sorry to hear about your disappointing experience at our hotel. Providing exceptional service is our top priority, and we apologize for falling short in this instance. We appreciate your feedback and will address this with our team to ensure such situations do not recur. Thank you for bringing this to our attention and we hope you will give us another opportunity to serve you better in the future. Warm regards, Tamas Racz Front Office manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 050 Liczba opinii 9.2/10 Lokalizacja
  • 1 415 Liczba opinii 6.5/10 Pokój
  • 1 204 Liczba opinii 8.7/10 Obsługa
  • 68 Liczba opinii 2.1/10 Internet
  • 656 Liczba opinii 7/10 Czystość
  • 386 Liczba opinii 7.8/10 Śniadanie

Zarządzane przez Trustyou

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