Sofitel Munich Bayerpost 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 314

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Bayerstrasse 12, 80335 MONACHIUM, Niemcy

Opis

O hotelu

  • Idealny dla osób podróżujących samotnie, par i rodzin.

  • Zabytkowy budynek hotelu z nowoczesnym akcentem

  • Wyjątkowe apartamenty w kreatywnych barwach

  • W bezpośrednim sąsiedztwie głównego dworca kolejowego w Monachium i niedaleko Marienplatz

  • Certyfikat Green Key

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Lokalizacja hotelu

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MONACHIUM
Niemcy

Pozycja GPS:48.139495, 11.55678

Telefon
Faks +49 89 599481000

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 314

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 981

Certyfikat Doskonałości 2024

Very friendly patient helpful nice. U get a very nice energy from the staff. It’s everything it’s promised and more.

Ocena na stronie TripAdvisor 5.0/5

Stay44161254083 Friends getaway - Opinia zatwierdzona w TripAdvisor

solicitous, gassed, polite We loved our stay and I am coming back!!! The absolute best hotel I been to yet and I have been to very nice once in my short life time. Also as a black person I felt welcomed. It’s not often it happens. 10/10 ! Recommend

Good location

Ocena na stronie TripAdvisor 4.0/5

mariamacaloney Couples - Opinia zatwierdzona w TripAdvisor

The staff are extremely helpful and understand the importance of customer service , I particular the front of house team . There is some room for improvement in regard to the hotel itself. Bathroom has been poorly designed, no option to hang up towels, shower door is not constructed to close to avoid the bathroom floor being flooded after a shower. Bathroom is extremely small if I compare this to other hotels . Breakfast needs a lot to be desired for limited selection on food options, pastry & bread extremely poor selection and it seems that even though breakfast is until 11 am , nothing is being replenished after 10.30 am . Whilst staff are very accommodating the points raised above do not warrant to be in the hotel category of “ Luxury “ .

AVOID AT ALL COSTS

Ocena na stronie TripAdvisor 1.0/5

Tomas Š Opinia zatwierdzona w TripAdvisor

It was a business trip from the UK to Germany arranged by the employer. During the check-in process the hotel requested 300 euros as a deposit. A personal debit card was charged in UK currency. During the check out they haven't refunded money, nor they did later after a number of emails. The UK bank has been informed and a chargeback claim procedure has started. Money was refunded by the bank. Now the bank advised that this hotel has tried to charge the account once again. If you don't want to lose your money for no reason, avoid it at all costs. Hotel communication was extremely poor and rare, and took ages to receive very vague responses. One star is a way too much for such a horrendous experience.

Amazing Stay

Ocena na stronie TripAdvisor 5.0/5

prashan3253 Solo travel - Opinia zatwierdzona w TripAdvisor

Top 5 star hotel. The service was impeccable. The staff at the breakfast area are super efficient. The hotel looks lovely. Grand with a lot of area to walk. The rooms are so good. The bed is so soft you can sleep like a baby. The rain shower is very powerful too. The water gets very hot so have to be careful.

Bonjour prashan3253, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Soundproofing not the best for a 5 star hotel

Ocena na stronie TripAdvisor 3.0/5

990_Letour Opinia zatwierdzona w TripAdvisor

Unfortunately first I have to mention few cons, because these should not appear in a 5 star rated hotel, and soundproofing is what I respect as a guest and it’s what I am ready to pay for. -Soundproofing in room very poor. You can actually hear steps impact sound from another room next to yours. Floor in a room’s corridor and toilet/bathroom is made of some kind stone material. (Floor very cold by the way, no heating available). -You can even hear when guest in neighbour room uses his key card (click sound), not to mention hugely banging door. -If someone plays music you can hear bass echoing to your room. (Bang&Olufsen’s soundsystem available in room) I didn’t mind train station announcements, which you can clearly hear to room (7 floor), but very annoying is when you hear someone else’s steps from another room. No announcements at night. Shower drain sometimes makes an awfully loud noise, which scares you. Somekind of bubbling happening. Carpet needs refurbishing, few permanent stain marks. Rooms are a bit outdated (beds, closets etc..) There could be a better lighting system i a room, a bit too dark. Pros: -Excellent location next to Hauptbahnhof -Kind and helpful staff -Bath amenities (Diptyque) luxury -Rooms design nice -View nice from 7th floor -Level of cleaning very good -Nespresso machine a huge plus (even a too few capsules)

Bonjour 990_Letour, Thank you for your visit, the great remarks on the service , and also for your detailed critique and suggestions on improvement regarding the soundproffing and the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 240 Liczba opinii 8.9/10 Lokalizacja
  • 1 863 Liczba opinii 7.2/10 Pokój
  • 2 122 Liczba opinii 7.8/10 Obsługa
  • 14 Liczba opinii 8.5/10 Internet
  • 799 Liczba opinii 8.2/10 Śniadanie
  • 600 Liczba opinii 8.6/10 Klimat
  • 462 Liczba opinii 6.4/10 Czystość
  • 422 Liczba opinii 7.5/10 Udogodnienia

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