Sofitel Agadir Thalassa sea & spa 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 405

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Sofitel Agadir Thalassa sea & spa - Image 1
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Sofitel Agadir Thalassa sea & spa - Image 4
Baie des Palmiers, Cité Founty P5, Secteur touristique, 80010 AGADIR, Morocco

Opis

O hotelu

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

Nasze pokoje

Lokalizacja hotelu

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Morocco

Pozycja GPS:30.3927, -9.597191

Telefon
Faks +212 5283-88001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 405

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 648

Good but could have been better

Ocena na stronie TripAdvisor 4.0/5

Avaa661 Opinia zatwierdzona w TripAdvisor

The hotel property is beautiful and the staff is really polite. However, the service is not 5 star always. The driver who picked me up did not look like a chauffeur from a 5star hotel and his merc van had lots of scraps and dent. He also did not turn on the air con and rolled down the windows (which I did not want as the wind and dust kept blowing in). When requested to close the windows and switch-on air con. He just told me to “wait”. He had two almost collisions, and drove a bit like a manic. I would have expected better from the hotel arranged pick-up. It was MAR 400 ride and definitely not worth it. The reception and concierge staff on arrival was extremely polite and helpful. I had requested an early check-in. I was told the room would be ready in 30 mins (no issues) but it took 2 hours (which was really frustrating). I decided to go get lunch. The hostess at the beach restaurant was really polite. However, the waiter never arrived to take the order. Eventually I got access to my room and left. The room service and laundry staff is very polite but I am not sure that they fully understand what I am saying, and that can sometimes lead to quite funny situations like two orders for lunch. However, the staff is always quick to fix the issue. Polite and always follow-up. The property does not have any lifts and going up/down the stairs can be annoying at the end of a long day or in heels. AC is an issue and requires a lot of persistence to resolve.

Great experience in Agadir.

Ocena na stronie TripAdvisor 4.0/5

Linda F Opinia zatwierdzona w TripAdvisor

My husband and I have just spent one week at Sofitel. Agadir. The hotel was beautiful with lovely gardens deserving a particular mention. Personnel went above and beyond to please. Hichan, Rashid and Lahoucine deserve a special mention for their great table service. Fatima also kept our room so well cleaned. However everyone was extremely helpful.

Lovely time, good staff, could do better

Ocena na stronie TripAdvisor 4.0/5

seacon Opinia zatwierdzona w TripAdvisor

Stayed with family start April. Lovely hotel with good facilities. Had an issue with air con in suite but was sorted when moved room. Staff did all they could to remedy. Restaurant staff were great, Lahoucine looked after us each morning at breakfast and his language skills were excellent. Food is quite expensive but lots of choice and big portion size. Hotel situation is at end of promenade so need to walk to other restaurants but not so far. It was a lovely walk in the evenings. Beautiful beach with private area for hotel guests.

Paying 5 star prices for 1 star service

Ocena na stronie TripAdvisor 1.0/5

Gavin W Opinia zatwierdzona w TripAdvisor

Don't recommend staying here, so many better hotels nearby for half the price and presumably better service. Staff are the rudest I've ever experienced, borderline hostile towards guests. Some examples of the bad service: - We have not received any response from various emails both before and after our stay - Generally, minor requests were treated as major inconveniences - We were served breakfast by someone wearing airpods. Staff always scrolling on phones and very inattentive - One staff member literally rolled his eyes when I asked for more coffee one morning It's also very costly. Food was extremely overpriced and nothing special. Buffet or tapas were the only dinner options, strange for a 5 star "resort". You can't use the indoor pool and spa without paying an additional entry cost per day (30 quid). The airport collection is twice the price of a taxi. It was a shame because the rooms and setting were great, clean and the hotel has a really nice pool area. Our experience was tarnished by the above.

Overall, we had a great time in this hotel we will definitely come backOverall, we had a great time in this hotel ⭐️⭐️⭐️⭐️⭐️👍🏻

Ocena na stronie TripAdvisor 5.0/5

Alan D Rodziny - Opinia zatwierdzona w TripAdvisor

Staffs in the Sofitel, hotel, five star all are very good and very welcoming, all of them specially: Rabab , Muhamed , Muhamed ,mariam , Fatima Hussain,sabah, rashid,khadeja, Abida. They were very helpful multi language speaking. And, always respectful, made us very welcome. It’s a place we will definitely come back. Alan dilshad

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 278 Liczba opinii 9.1/10 Lokalizacja
  • 434 Liczba opinii 6.7/10 Pokój
  • 908 Liczba opinii 8.5/10 Obsługa
  • 173 Liczba opinii 8.9/10 basen
  • 171 Liczba opinii 6.2/10 Czystość
  • 145 Liczba opinii 9.6/10 Plaża
  • 127 Liczba opinii 8.4/10 Śniadanie
  • 91 Liczba opinii 3/10 Dobra oferta cenowa

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