ibis Bratislava Centrum 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 002

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Zamocka 38, 81101 BRATISLAVA, Słowacja

Opis

O hotelu

  • Just a step from city center of old town

  • Dedicated staff always willing to go an extra mile

  • Private parking for car

  • 40 minutes drive from Vienna, less than 2 hours drive from Budapest

  • 16 minutes drive from M. R. Stefanik international airport

Nasze pokoje

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Lokalizacja hotelu

ibis Bratislava Centrum

Zamocka 38
81101 BRATISLAVA
Słowacja

Pozycja GPS:48.144585, 17.102639

Telefon
Faks +421 2/592 921 11

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

ENJOY

Zdjęcie nieumowne

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 002

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 970

Convenient stay

Ocena na stronie TripAdvisor 4.0/5

Tamu N Opinia zatwierdzona w TripAdvisor

This hotel was a good choice for a short stay. Its central location was perfect for exploring the city on foot, and it was easily accessible by tram and bus. Our three-person room was very spacious and had a nice view from the large windows. Housekeeping cleaned the room and replaced towels daily, and the Wi-Fi worked well. The staff was helpful. However, the breakfast lacked variety and needed better replenishment, and the coffee was low-quality. The beds weren't comfortable, and there were no bedside sockets. A kettle in the room would have been a nice addition.

Thank you for taking the time to write a review about your recent visit to at Ibis Bratislava Centrum. I’m delighted that you enjoyed your stay and I have noted all your comments which I have since addressed. I look forward to welcoming you back at Ibis Bratislava Centrum! Kind regards, Peter DOLINSKY General Manager

Good location, but lack of service quality at the reception.

Ocena na stronie TripAdvisor 3.0/5

Michael F Opinia zatwierdzona w TripAdvisor

Positive: The location of the hotel is good because it is within walking distance to the old city center. The breakfast is also good considering the hotel category. Negative: lack of service orientation of the receptionists (especially one lady with longer black hair). I have rarely come across hotel staff that is so little forthcoming and conveys so much the impression to be in a bad mood. My guess is that it is a lack of training. Two examples: 1. After the first night, I had to change rooms because my room was very loud; I had to leave for some business after breakfast and was told that the hotel would prepare the key card for the new room while I was gone so that I could get it upon my return to the hotel in the afternoon. When I returned, nothing had been done and I had to wait until several people in front of me had completed their check-in process and the receptionist had found a room for me. Since it was late in the afternoon, choices were limited so that I could only get the choice between a room that was also relatively noisy and a room with a tall wall right in front of the window. 2. When the receptionist wanted to show me the rooms I was supposed to choose from, she always entered the elevator before I did. I did not mind very much, but realized that she had not been trained sufficiently.

Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Ibis Bratislava Centrum. Kind regards Peter DOLINSKY General Manager

Udany pobyt

Ocena klientów 4.5/5

Szymon Pary - Opinie potwierdzone ALL

Miła obsługa

Dobry upgrade

Ocena klientów 4.0/5

Anonimowo Jedna osoba - Opinie potwierdzone ALL

Dobra lokalizacja, świetny upgrade’u do bardzo dużego pokoju narożnego - to bardzo poprawiło ocenę. Przemiła obsługa. Niestety hotel ma swoje lata i to widać, potrzebny remont, szczególnie łazienek.

Avoid it

Ocena na stronie TripAdvisor 1.0/5

Traveller452020 Opinia zatwierdzona w TripAdvisor

Unfriendly staff. Only one towel (no hands towel). Very noisy room either because of car traffic or the tram that comes out of a tunnel like a plane landing from 5am to 11pm. Breakfast "mood" is still communist. Doing zero. Awful temperature in the mini room that gets annoyingly hot during the night or super noisy old AC, you choose the bad or the worse. Old too used matress that breaks your back drawning like falling into hell. Fat man room next door snoring the whole night and we hear it from our room's bed. Situation is ok like many others. Stairs broken and dirty. 3'5€ per night per person of revolutionary tax on a city visited mainly on a day tour from Vienna. Please, stand up and applause this garbage who decided to get rich like in medieval times. Once done, dont ever come back to Bratislava or, even more, dont ever come back to Ibis hotels.

Thank you for taking the time to tell us about your experience at the ibis Bratislava Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Peter DOLINSKY General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 522 Liczba opinii 9.4/10 Lokalizacja
  • 1 283 Liczba opinii 5.5/10 Pokój
  • 976 Liczba opinii 8.8/10 Obsługa
  • 25 Liczba opinii 9.4/10 Internet
  • 717 Liczba opinii 4.7/10 Komfort
  • 693 Liczba opinii 8/10 Śniadanie
  • 474 Liczba opinii 6.7/10 Czystość
  • 185 Liczba opinii 3.9/10 Klimat

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