Novotel Canberra 4,5 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 3 323

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65 Northbourne Avenue, 2601 CANBERRA, Australia

Opis

O hotelu

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym. In room yoga channel.

Nasze pokoje

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Lokalizacja hotelu

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

Pozycja GPS:-35.27799, 149.128986

Telefon
Faks +61 2 6245 5100

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 3 323

Ocena TripAdvisor  3.5/5  Liczba opinii: 4 004

Go to another hotel

Ocena na stronie TripAdvisor 1.0/5

Paris881 Opinia zatwierdzona w TripAdvisor

I am one of the regular guests at this hotel. But not anymore. Got really disappointed in January and April visit. Forget about the carpark. Arriving midnight? No parking space. Whole family had to walk back from the nearest carpark to the hotel. Safety of my family was put into danger middle of night. Carpet in the wholeways and rooms are not clean. Tables in the lobby had a stain of drinks. Not sure when was the last time cleaned. Breakfast is not ans before. Short staffed. Management is just cost cutting. Lots of stuff are taken from the rooms. List goes on

Very poor service

Ocena na stronie TripAdvisor 1.0/5

PerthPhil Rodziny - Opinia zatwierdzona w TripAdvisor

Terrible service. Can’t get hold of reception or room service on phone. Made room up for 3, advised only 2 staying and repeatedly promised to reconfigure rather than folding bed taking up space. They promise to do so but nothing happens. Charge and then can’t refund and staff don’t seem to care

Dear PerthPhil, Thank you for choosing to stay with us at Novotel Canberra. We are very disappointed to hear that your recent experience at our property did not meet your expectations. At Novotel Canberra we pride ourselves on our customer service and are sorry to hear that we let you down. Your detailed feedback has been passed onto all relevant departments and will be investigate and addressed. We sincerely apologise for the inconvenience this caused you during your stay. We hope to get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Reliable hotel chain with above average facilities

Ocena na stronie TripAdvisor 4.0/5

janet f Opinia zatwierdzona w TripAdvisor

One bed apartment had comfy king bed , two TVs and good sized bathroom with decent shampoo. Step into bath was high but it had railings . Kitchen area is near front door and is a small dark space with basic kitchen - microwave , two bar fridges , toaster ( broken replaced with another broken one) - no sharp knives or salad bowls or comfy couch ( that was in bedroom) . Excellent large pool, spa, sauna and outside deck but lots of families using it most of the time . Breakfast was buffet and included hot and cold food and was good . Parking expensive but we parked for free in the street as it is free on weekends and holidays . Easter weekend they had a 15% surcharge on food so either get included when you book or pay $40 . Location was fabulous near tram, coach and 5 min walk to main shopping mall and restaurants . Can recommend the Ride Shop on Lonsdale for bike hire - easy town to bike around with lots of separated bike lanes and a mostly flat city . Staff stored my bike for me . Helpful staff especially the level 2 cleaning team . Level 2 is also the pool/gym floor so can get noisy try to stay away from the pool corridor and ask for a west facing room as ours got hot in the arvo .

Dear N9288HRjanetf, Thank you for choosing to stay with us at Novotel Canberra and thank you for taking the time to provide us with such a detailed review of your recent experience at our property. It is fantastic to hear that enjoyed our facilities including your spacious room, our restaurant and our pool leisure area. It is also wonderful to hear that our central location suited your needs and that our team were very helpful. We are very sorry to hear that two of the toasters provided did not work, this has been passed onto our Executive Housekeeper to investigate and address immediately. We sincerely apologise for the inconvenience this caused. We hope to warmly welcome you back to Novotel Canberra on your next visit to the nation's capital! Sincerely, Jessica James General Manager

Outstanding

Ocena na stronie TripAdvisor 5.0/5

Dean R Opinia zatwierdzona w TripAdvisor

The beds were amazing, so soft and comfortable. The Staff were amazing, the front desk were always happy to give any help they could. The restaurant team gave an amazing experience and the housekeeping team were incredibly professional when cleaning my room. Cannot wait to stay again!

Dear DeanrH805kn, Thank you for choosing to stay with us at Novotel Canberra. We are thrilled to hear that your recent experience with us was outstanding. It is fantastic to hear that you found our beds very comfortable and our team both amazing and professional. This feedback will be shared and celebrated with the whole team. We look forward to warmly welcoming you back on your next visit to the Nation's Capital. Sincerely, Jessica James General Manager

Lively neighborhood

Ocena na stronie TripAdvisor 5.0/5

SteveAntpitta Opinia zatwierdzona w TripAdvisor

We stayed here when our flight was diverted to Canberra. The desk clerk handled the rush of displaced passengers sent here well. The rooms were very comfortable. The location is in a lively area, convenient to restaurants and a hopping nightlife..

Dear SteveAntpitta, It is great to hear that you enjoyed your time at our property and in Canberra even if that was not your original plans. We are thrilled to hear that our front office team were able to quickly assist and that our central location suited your needs. We hope to warmly welcome you back on your next visit to the Nation's Capital and appreciate you taking the time to provide us with this review. Sincerely, Jessica James General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 723 Liczba opinii 7.4/10 Lokalizacja
  • 2 383 Liczba opinii 5.1/10 Pokój
  • 1 792 Liczba opinii 7.4/10 Obsługa
  • 25 Liczba opinii 5.1/10 Internet
  • 946 Liczba opinii 4.9/10 Komfort
  • 915 Liczba opinii 4.5/10 Czystość
  • 621 Liczba opinii 3.8/10 Udogodnienia
  • 615 Liczba opinii 2.4/10 Klimat

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