Mercure Jakarta Kota 4 gwiazdki

Ocena klientów (Ocena ALL) 4.9/5 Liczba opinii: 224

Gwarancja
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Jl. Hayam Wuruk No. 123, 11160 JAKARTA, Indonezja

Opis

O hotelu

  • Zewnętrzny basen i centrum fitness

  • Bezpłatny dostęp do sieci WIFI

  • Restauracja z kuchnią chińską i zachodnią

  • W pobliżu restauracji i sklepów

  • Spacious Room

Nasze pokoje

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Lokalizacja hotelu

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160 JAKARTA
Indonezja

Pozycja GPS:-6.149451, 106.817279

Telefon
Faks +62 21 6008441

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.9/5  Liczba opinii: 224

Ocena TripAdvisor  4.0/5  Liczba opinii: 875

Certyfikat Doskonałości 2023

Wonderful Experience

Ocena na stronie TripAdvisor 5.0/5

363ahek Opinia zatwierdzona w TripAdvisor

Nice hotel and cozy. During stay here i haven’t met any problem. The room very clean, spacious and has a good view. My experience was quite positive. The hotel boasts a wonderful atmosphere, excellent service and friendly staff, keep it up🥰🥰

Think again before booking this hotel

Ocena na stronie TripAdvisor 1.0/5

afrigw Opinia zatwierdzona w TripAdvisor

Think again before staying at this hotel. Verypoor service. First time ever in my life checked in to a hotel and waited hours at the lobby, until 6pm only for the room to be ready! I went there with my parents (70 years of age). Can you imagine that? The best part is they didnt even say sorry. What a shame. What a shame.

Dear afrigw, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

Not Worth for the Money Spent Here

Ocena na stronie TripAdvisor 3.0/5

652guardiana Opinia zatwierdzona w TripAdvisor

Very old hotel, even the hairdryer is like vacuum cleaner. Some staffs don't even know about your Accor status tier. Welcome drink is non alcoholic for silver member. Room is a bit dusty and smell of cigarette is very strong even though its non smoking room.

Dear 652guardiana, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

hotel recommendations in Jakarta

Ocena na stronie TripAdvisor 5.0/5

Araiq A Opinia zatwierdzona w TripAdvisor

My second trip to this hotel, all the facilities never disappoint, all the crew were also friendly and skilled. connecting room which is quite spacious for the lowest type, and also good breakfast. but I tried to contact the reservation team via email, telephone and WhatsApp with no response. please improve for reservation team.

Dear MIQBALT22, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

Mercure hotel Jakata

Ocena na stronie TripAdvisor 5.0/5

Joanna V Couples - Opinia zatwierdzona w TripAdvisor

We didn’t stay at this hotel but I was so hot from walking around Jakata and wanted to get a taxi back to the cruise ship that I went into this hotel. They were so exceptionally helpful, they let us use the WiFi, helped with the taxi and even got a phone charger for me. We decided to stay for some food which was delicious. We both had egg fried rice and drinks. The two reception guys were a real credit to the hotel, as we were not staying there but looked after us as if we were. I think they saw my bright red face and felt sorry for me. If you are in Jakarta they are really helpful and the food is lovely

Dear Joanna V, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 196 Liczba opinii 8.8/10 Lokalizacja
  • 394 Liczba opinii 8.4/10 Pokój
  • 515 Liczba opinii 9/10 Obsługa
  • 26 Liczba opinii 9.3/10 Internet
  • 245 Liczba opinii 8.8/10 Czystość
  • 151 Liczba opinii 9/10 Komfort
  • 120 Liczba opinii 6.5/10 Śniadanie
  • 92 Liczba opinii 9.2/10 Dobra oferta cenowa

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