Opis
O hotelu
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Hotel z certyfikatem ALLSAFE
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NAJLEPSZA lokalizacja! Tylko 5 minut pieszo do centrum miasta
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OBIEKT IDEALNY DLA RODZIN. Pokoje typu superior pomieszczą maksymalnie trzy osoby
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DARMOWA wycieczka po mieście z przewodnikiem w każdą sobotę (ograniczona liczba uczestników)
Nasze pokoje
Strona z
Pokój
Standardowy pokój jednoosobowy z widokiem na dziedziniec:
- Jedna osoba
- 19 m² / 204 sq ft
- Pościel 1 x Pojedyncze łóżko
- Widoki: Od strony podwórza
Pokój
Pokój standardowy z łóżkiem queen-size
- 2 osoby
- 19 m² / 204 sq ft
- Pościel 1 x Łóżko queen-size
- Widoki: Od strony podwórza lub Od strony miasta
Pokój
Pokój superior z łóżkiem king-size i 2 pojedynczymi łóżkami
- 3 osoby
- 24 m² / 258 sq ft
- Pościel 1 x Łóżko king-size oraz 1 x Dwa pojedyncze łóżka
- Widoki: Od strony miasta
Pokój
Pokój privilege z łóżkiem queen-size
- 2 osoby
- 19 m² / 204 sq ft
- Pościel 1 x Łóżko queen-size
- Widoki: Od strony miasta
Pokój
Pokój standardowy z ułatwieniami dla osób niepełnosprawnych
- 2 osoby
- 19 m² / 204 sq ft
- Pościel 1 x Dwa pojedyncze łóżka
- Widoki: Od strony podwórza
- Dostępne pomieszczenie
Pokój
Pokój standardowy z ułatwieniami dla osób niepełnosprawnych
- 2 osoby
- 19 m² / 204 sq ft
- Pościel 1 x Dwa pojedyncze łóżka
- Widoki: Od strony podwórza
- Dostępne pomieszczenie
Lokalizacja hotelu
Hotel Mercure Wien City
Hollandstrasse 3
1020 WIEDEŃ
Austria
Pozycja GPS:48.215123, 16.376181
Dojazd i transport
Strona z
U1/U4 SCHWEDENPLATZ
Dworzec kolejowy
Dostęp: 400 m / 0.25 mi 7 min walk
WEST
Dworzec kolejowy
Dostęp: 4 km / 2.5 mi 30 min walk / 15 min drive
WIEN WESTBAHNHOF
Dworzec kolejowy
Dostęp: 4 km / 2.49 mi 30 min walk / 15 min drive
SOUTH
Dworzec kolejowy
Dostęp: 5 km / 3.13 mi 30 min walk / 10 min drive
SUDAUTOBAHN A2
Zjazd z autostrady
Dostęp: 12 km / 7.46 mi
WESTAUTOBAHN A1
Zjazd z autostrady
Dostęp: 15 km / 9.32 mi
Strona z
DONAUKANAL
Inne atrakcje
Dostęp: 200 m / 0.12 mi 1 min walk
DIANA BAD
Kompleks sportowy
Dostęp: 500 m / 0.31 mi 5 min walk / 1 min drive
STEPHANSDOM
Pomnik historyczny
Dostęp: 500 m / 0.31 mi 5 min walk / 5 min drive
RINGSTRASSE
Pomnik historyczny
Dostęp: 500 m / 0.31 mi 10 min walk
STADTPARK
Ogrody botaniczne
Dostęp: 800 m / 0.5 mi 15 min walk / 8 min drive
STEPHANS DOM
Atrakcja turystyczna
Dostęp: 1 km / 0.62 mi 10 min walk / 5 min drive
HOFBURG
Pomnik historyczny
Dostęp: 1 km / 0.62 mi 5 min drive
ETABLISSMT RONACHER
Dzielnica rozrywki/teatrów
Dostęp: 1.2 km / 0.75 mi 20 min walk / 10 min drive
KONZERTHAUS
Opera/sala koncertowa
Dostęp: 1.5 km / 0.94 mi 20 min walk / 10 min drive
PRATER
Park rozrywki
Dostęp: 1.5 km / 0.94 mi
CIRCLE
Kasyno
Dostęp: 1.5 km / 0.94 mi 15 min walk
HAUS DES MEERES
Oceanarium
Dostęp: 2 km / 1.25 mi 20 min walk / 10 min drive
STAATSOPER
Opera/sala koncertowa
Dostęp: 2 km / 1.24 mi 20 min walk / 5 min drive
BURGTHEATER
Dzielnica rozrywki/teatrów
Dostęp: 2 km / 1.24 mi 20 min walk / 10 min drive
KUNSTHISTORISCHES
Muzea
Dostęp: 2 km / 1.24 mi 20 min walk / 10 min drive
NATURHISTORISCHES
Muzea
Dostęp: 2 km / 1.24 mi 20 min walk / 10 min drive
STAATSOPER
Pomnik historyczny
Dostęp: 2 km / 1.24 mi 5 min drive
MUSEUMSQUARTIER
Muzea
Dostęp: 2.5 km / 1.55 mi 22 min walk / 15 min drive
THEATER AN DER WIEN
Dzielnica rozrywki/teatrów
Dostęp: 2.5 km / 1.55 mi 30 min walk / 8 min drive
MILLENIUMSTOWER
Dzielnica kin
Dostęp: 3 km / 1.86 mi 15 min drive
GASOMETER
Opera/sala koncertowa
Dostęp: 3.5 km / 2.17 mi 2 min walk / 15 min drive
TECHNISCHES
Muzea
Dostęp: 6 km / 3.73 mi 50 min walk / 20 min drive
SCHONBRUNN
Zoo
Dostęp: 10 km / 6.21 mi 20 min drive
SCHLOSS SCHONBRUNN
Atrakcja turystyczna
Dostęp: 10 km / 6.21 mi 20 min drive
A1 RING ZELTWEG
Tor wyścigowy
Dostęp: 290 km / 181.25 mi
Strona z
ALTE DONAU
Jezioro
Dostęp: 1.5 km / 0.94 mi 10 min drive
Strona z
RINGSTRASSENGALERIE
Centrum/galeria handlowa
Dostęp: 1 km / 0.63 mi 15 min walk / 7 min drive
KARNTNERSTRASSE
Dzielnica sklepów
Dostęp: 1 km / 0.62 mi 15 min walk / 10 min drive
MARIAHILFERSTRASSE
Dzielnica sklepów
Dostęp: 3 km / 1.86 mi 20 min walk / 10 min drive
MILLENIUMSTOWER
Centrum/galeria handlowa
Dostęp: 3 km / 1.86 mi 15 min drive
DONAUZENTRUM
Dzielnica sklepów
Dostęp: 10 km / 6.21 mi 15 min drive
Usługi hotelowe
Zameldowanie od: - Wymeldowanie do:
- Parking
- Zwierzęta mile widziane
- Dostęp dla osób na wózkach inwalidzkich
- Wi-Fi
- Klimatyzacja
- Śniadanie
- Całkowity zakaz palenia na terenie całego obiektu
Śniadanie
Zacznij dzień od doskonałego śniadania. Zapraszamy na obfite śniadanie bufetowe od poniedziałku do piątku od 06:30 do 10:00 oraz w soboty i niedziele od 07:00 do 10:30 w naszej restauracji.
Opinie naszych gości
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejThank you for your hospitality
Ocena na stronie TripAdvisor 5.0/5
vishal B Couples - Opinia zatwierdzona w TripAdvisor
Dear Vishal, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team, especially Stefnie at the front office and the housekeeping staff, made a positive impression on you. Our front office team take great pride in providing exceptional service and ensuring that our guests feel welcomed and well-informed from the moment they arrive. We're delighted that our lovely colleague warm welcome and helpful guidance added to the enjoyment of your stay. We're also grateful for your kind words about the housekeeping staff, particularly the individual taking care of your room. Providing clean and comfortable accommodations is a top priority for us, and we're glad to hear that our housekeeping team met your expectations. However, we're sorry to hear about your experience with one of our front office staff members. We apologize for any inconvenience caused by their attitude, and we will address this issue with our team to ensure that all guests are treated with the utmost respect and professionalism. Your feedback is invaluable to us as it helps us continually improve our services and guest experiences. We appreciate your understanding and hope that you will choose to stay with us again in the future. If you have any further comments or concerns, please feel free to reach out to us directly. Thank you once again for your kind words, and we look forward to welcoming you back soon! Warmest regards, Mercure Wien City Guest Experience Team
Baddest experience ever
Ocena na stronie TripAdvisor 1.0/5
aliciakeys333 Friends getaway - Opinia zatwierdzona w TripAdvisor
Dear Aliciakeys333, We're truly sorry to hear about your recent experience with us. Please accept our sincerest apologies for any inconvenience or disappointment you encountered during your stay. Providing a pleasant and comfortable experience for our guests is our top priority, and it's disheartening to learn that we fell short of meeting your expectations. We take your feedback seriously and will address the issues you've mentioned with our team, particularly regarding the service at the front desk and the quality of breakfast. We aim to provide excellent service and amenities that reflect the standards of a four-star hotel, and we regret that we did not meet this standard during your visit. Your feedback is invaluable to us as it helps us identify areas for improvement. We truly appreciate your candid review, and we assure you that we will take the necessary steps to prevent similar issues from occurring in the future. We understand that this experience may have tarnished your impression of our hotel, but we hope that you will consider giving us another chance to exceed your expectations in the future. If you would like to discuss your experience further or if there is anything we can do to make amends, please don't hesitate to reach out to us directly. Once again, we apologize for the inconvenience, and we thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that you deserve. Sincerely, Mercure Wien City Guest Experience Team
Baddest experience ever
Ocena na stronie TripAdvisor 1.0/5
AAA123F Friends getaway - Opinia zatwierdzona w TripAdvisor
Dear AAA123F, We are deeply disappointed to learn about your recent experience at our hotel, and we sincerely apologize for the level of service and inconvenience you encountered during your stay. As a valued Diamond member, your satisfaction is of utmost importance to us, and we regret that we failed to meet your expectations on this occasion. We are truly sorry for any unprofessionalism displayed by our receptionist during the check-in process. This behavior does not align with the high standards of service and professionalism that we strive to maintain. Your concerns regarding the lack of acknowledgment of your Diamond member status and the discrepancies in room amenities have been duly noted, and we will address these issues with our team to ensure that such oversights do not recur in the future. Regarding the provision of room service and complimentary amenities, after discussing your complaint with our fellow receptionists, I was informed that you have been upgraded to our Privilege category for both of the rooms booked, completely free of charge. This upgrade includes a range of exclusive amenities and benefits to enhance your stay with us. In addition to your upgraded accommodations, you received complimentary bottled water replenished daily. Our minibar offerings was also be provided to you at no extra cost, allowing you to indulge in a selection of beverages at your convenience. Furthermore, as Privilege guests, you had access to all the amenities that are standard in our Privilege rooms. This includes enhanced room features, among others, comfortable bathrobes and slippers to ensure a truly relaxing and enjoyable stay. Also, as compensation for the inconvenience, we have credited courtesy points to your All member card. We appreciate as well your feedback on the breakfast options, and we will certainly review our offerings to ensure a wider variety and better quality for our guests. Your feedback regarding the value of your booking and the points deducted from your account is also noted, and we will review our pricing and reward policies to ensure fairness and transparency for all guests. Please rest assured that your feedback is taken seriously, and we are committed to making the necessary improvements to enhance the overall guest experience. We hope that you will give us another opportunity to regain your trust and provide you with the excellent service that you rightfully expect and deserve. Thank you for bringing these issues to our attention, and we hope to have the chance to welcome you back for a more positive experience in the future. Sincerely, Mercure Wien City Guest Experience Team
Great hotel
Ocena na stronie TripAdvisor 5.0/5
Vickib114 Opinia zatwierdzona w TripAdvisor
Dear Vickib114, I would like to thank you for taking the time to share your review with us about your experience at the Mercure Wien City. It is our sincere aim to ensure that our guests enjoy a memorable experience and I am delighted to read that you had a wonderful stay with us. Getting such feedback is the best motivation for the entire team. We are very much looking forward to welcoming you back very soon. Warmest regards, Kerstin Wallner Deputy Manager
Hotel w remoncie
Ocena klientów 0.5/5
Szymon Pary - Opinie potwierdzone ALL
Dear Szymon, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is unfortunate to read that your experiences to our property were disappointing and we regret that your stay has not met your expectations. We strongly value guests’ comments as it allows us to continuously improve our service. Indeed, all our rooms have a minibar. To help the environment, it is turned off until the next guest wants to use it. Also, the minibar is empty, and at the disposal of our guests to fill it with their favourite drinks during their stay. There is a supermarket just 2 minutes from the hotel, which is really convenient. Nevertheless, we truly hope you will give us the chance to prove that we are indeed good hosts and we would be more than delighted to welcome you again in the near future. Sincerely, Magali Kempes Moll Guest Experience Manager
Partner: TripAdvisor
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