ibis Brussels City Centre 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 2 096

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ibis Brussels City Centre - Image 1
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rue Joseph Plateau N°2, 1000 BRUKSELA, Belgia

Opis

O hotelu

  • Położony w samym sercu Brukseli, 7 minut spacerem od Grand-Place

  • Z certyfikatem Green Key.

  • Bezpłatna sieć WIFI w całym hotelu

  • Publiczny parking blisko hotelu

  • Całodobowa recepcja

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Lokalizacja hotelu

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUKSELA
Belgia

Pozycja GPS:50.850204, 4.349662

Telefon
Faks +32 2 514 22 14

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

BAR

Bar - przyjazne miejsce na spotkanie o dowolnej porze dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 2 096

Ocena TripAdvisor  3.5/5  Liczba opinii: 3 558

Excellent service at ibis Brussels city center

Ocena na stronie TripAdvisor 5.0/5

Nasser F Opinia zatwierdzona w TripAdvisor

Had an excellent welcome and support from the front desk staff. Zen was especially kind and helped me find good places to eat. Excellent service. The atmosphere in the hotel is very cool and friendly. Very easy to access everything around the city. Would highly recommend for short stays in Brussels

Dear Asser, Thank you very much for this kind review. We are thrilled to hear about the excellent welcome and support you received from our front desk team. It's our pleasure to provide helpful and friendly service to ensure your stay is enjoyable. The vibrant atmosphere of our hotel is something we take great pride in, along with our central location that allows guests such as yourself easy access to the best that Brussels has to offer. Your recommendation is highly valued, and we're delighted to know that we've met your expectations for a short stay in the city. We would be delighted to welcome you back on another occasion. All the best, Marc UYTTERHOEVEN, General Manager

Udany pobyt

Ocena klientów 4.5/5

Hanna Pobyt służbowy - Opinie potwierdzone ALL

Bardzo dobra lokalizacja, blisko do większości głównych atrakcji turystycznych. Bardzo blisko stacja metra. Bardzo pomocna obsługa. Smaczne i obfite śniadania. Pokój czysty i wygodny

Szanowna Pani, Dziękujemy za poświęcenie czasu na podzielenie się wrażeniami z pobytu u nas. Cieszymy się, że lokalizacja hotelu przyczyniła się do udanego pobytu i że nasza obsługa spełniła Pani oczekiwania. To dla nas ważne, aby nasi goście czuli się wspierani i doceniani. Z przyjemnością odnotowujemy również Pani pozytywną ocenę naszych śniadań oraz komfortu i czystości pokoi. Nasz zespół dokłada wszelkich starań, aby zapewnić wysoką jakość usług i przyjemną atmosferę podczas pobytu naszych gości. Pragniemy zapewnić, że zapewniamy łatwy dostęp do hotelu, a wszelkie trudności są nieustannie analizowane w celu dalszej poprawy doświadczeń naszych gości. Mamy nadzieję, że wrócisz do nas ponownie. Marc UYTTERHOEVEN, General Manager

Great location, but less than great rooms

Ocena na stronie TripAdvisor 2.0/5

esteveyb Opinia zatwierdzona w TripAdvisor

The ibis Brussels City Centre hotel is perfectly located for exploring the heart of Brussels; however, this is closer to an ibis Budget than nearly every other ibis hotel I’ve ever stayed in. The rooms are tired and cramped, with pillows that are in dire need of replacing – we had three for two people, all flat, limp and lifeless with no support whatsoever. The air conditioning also doesn’t allow you to choose the temperature you want – it was 22 degrees when we entered, and it wouldn’t go below 19 (despite the optimal temperature for sleep being 18). In the end we opened the window to cool the room down (the ‘suicide prevention’ chains were also broken, meaning we could open the very large window fully). The bathroom was the worst, however. Although not an old hotel, this was clearly designed for children – I challenge any adult human over 5”10 to be able to sit on the toilet without banging their knees against the wall in front of them. The shower was one of the tiniest I’ve ever seen – a triangle sized bay raised off the ground, with an already small door cut into two saloon-style doors. You couldn’t even open them whilst having the bathroom door closed, as one half would swing into the bathroom door. This could have been fixed with better design - a square shower where the toilet is against the window wall, with the toilet against the wall where the shower is. However, on arrival, we had a flickering striplight bulb that made it near impossible to use without either getting a severe headache or being in the dark. As we’d checked in during late afternoon, maintenance had all gone (apparently they go home at 3pm) and none of the staff members could replace it, or get someone to do it for us. This is a big failing of hotel cleaning staff – checking lights are working should be routine. We were told we couldn’t switch rooms as nothing else was available in the class we’d paid for and to check back later that evening. We did, but still nothing was available, so we were given late checkout to 2pm (after our second night) and promised maintenance would visit tomorrow afternoon to ensure the second night would be better. Brussels seems full of gorgeous hotels, but we chose this ibis as Accors ALL customers thinking it would be like the ones in Paris – it’s not. I wouldn’t revisit.

Dear Guest, Thank you for taking the time to share a review. We're delighted to hear that our prime location served you well for exploring the vibrant heart of Brussels. It's great to know that being in close proximity to the Grand Place and other attractions added value to your stay. We're sorry to hear that some aspects of your experience did not meet your expectations. Regarding the room temperature, we aim to provide a comfortable environment and although guests can adjust the temperature within a certain range, we regret any inconvenience you may have faced. We appreciate your feedback on the bathroom design and take note of your observations. Please rest assured that our housekeeping team is trained to ensure all aspects of the room are in working order, including the lights, and we regret that this was not reflected during your stay. We're glad that our team could offer a late checkout as a courtesy and we hope that this gesture was beneficial to you. We hope that you will choose to revisit us. Best regards, Marc UYTTERHOEVEN, General Manager

Pleasant hotel in the centre of Brussels

Ocena na stronie TripAdvisor 5.0/5

evilpoodle Opinia zatwierdzona w TripAdvisor

This is a nice Ibis in the heart of the city, on the edge of the tourist quarter. I found I much preferred it to the Ibis off Grand Place, where I stayed for a few days earlier in my trip. The room was large-sized by Ibis standards. In addition to a desk with a kettle, there was also a good-sized side table. My room looked out at the church next door and the quiet street beside it. The Sainte Catherine metro station is about 200 metres away, which is convenient. Bathroom was perhaps a little tight but had a decent amount of shelf space. They even had slippers - which I don't think I've ever seen in an Ibis before.

Dear Guest, Thank you for your kind review. We're delighted to hear that you enjoyed the central location of our hotel and found the proximity to Sainte Catherine metro station convenient. It's wonderful to know that the room provided a comfortable space for your stay, and that the inclusion of slippers added a touch of unexpected comfort. We appreciate your feedback on the bathroom size and shelf space, and while our bathrooms are designed to be compact, we aim to maximize the convenience for our guests. Rest assured, we are committed to providing a pleasant stay for all our visitors. It would be a pleasure to welcome you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

A value for money hotel

Ocena na stronie TripAdvisor 4.0/5

Giwrgos30 Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel is nearby the city centre and that’s perfect if you visit a place for a few days. The central square is just five minutes away by foot.The staff were very kind and helpful. The only bad thing is that the room was very small but we knew it.

Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We're delighted to hear that our central location was perfect for your visit and that you found the proximity to the central square convenient. It's also heartening to know that our staff made a positive impression with their kindness and helpfulness. Regarding the room size, we appreciate your understanding that the cozy dimensions are a part of our hotel design, which ensures a neat and efficient stay in the heart of Brussels. We look forward to welcoming you back in the future. Best regards, Marc UYTTERHOEVEN, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 976 Liczba opinii 9.6/10 Lokalizacja
  • 2 407 Liczba opinii 4.3/10 Pokój
  • 1 452 Liczba opinii 8.6/10 Obsługa
  • 42 Liczba opinii 7.3/10 Internet
  • 1 685 Liczba opinii 3/10 Komfort
  • 762 Liczba opinii 7.5/10 Śniadanie
  • 738 Liczba opinii 6/10 Czystość
  • 321 Liczba opinii 3.6/10 Udogodnienia

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