Pullman Cannes Mandelieu Royal Casino 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 746

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605 Avenue du Général de Gaulle, BP 50049, 6211 MANDELIEU LA NAPOULE, France

Opis

O hotelu

  • Spacious rooms measuring 323 sq. ft. (30 m²) with private terrace

  • Mediterranean restaurant with terrace facing the sea

  • Royal The Institute: a new well-being space with Thalgo treatments/massages

  • Kids club for children staying at the hotel (July and August)

  • Free public car park and private car park with valet parking

Nasze pokoje

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Lokalizacja hotelu

Pullman Cannes Mandelieu Royal Casino

605 Avenue du Général de Gaulle, BP 50049
6211 MANDELIEU LA NAPOULE
France

Pozycja GPS:43.529999, 6.948199

Telefon
Faks +33 4 93 49 51 50

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Blue Lemon

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Ocena ALL  4.4/5  Liczba opinii: 2 746

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 183

Certyfikat Doskonałości 2023

“Valet Parking” unhelpful

Ocena na stronie TripAdvisor 2.0/5

D T Opinia zatwierdzona w TripAdvisor

Valet parking man totally unhelpful. Asked for a taxi - “Can’t you get uber?” I walked several km in the dark thanks to him. How many times do you have to say that you aren’t bothered about how much it costs! But that’s OK - I saved a lot of money. His colleague the other night got a great tip for making one phone call. Unhelpful man got nothing.

Dear Dominique, Thank you for taking the time to write to us following your stay. Although we would have preferred your experience to be more enjoyable, your feedback and is very important to us, as it helps us improve our services on a daily basis. Our guests' satisfaction is our priority, but apparently, we didn't succeed this time. We've shared your thoughts with our valet parking manager so this doesn't happen again. In addition, you can contact the reception from your room so that they can take care of calling a valet to order you a taxi. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience that our guests look forward to every day at the Pullman Cannes Mandelieu. Kind regards. Alessandro CRESTA General Manager

Piękne miejsce

Ocena klientów 4.5/5

Jan Pobyt służbowy - Opinie potwierdzone ALL

Hotel w bardzo fajnym miejscu, jakość obsługi bez zarzutu, pokoje czyste, duże i wyposażone we wszytko co potrzebne. Jedynie wybór jedzenia na śniadaniu pozostawiał trochę do życzenia - brakowało warzyw i owoców oraz produktów mlecznych.

Dear JAN, Thank you for taking the time to tell us about your experience. We are very happy to read your compliments on our team working daily to offer you the best service. Indeed, we are very surprised about your remark on our breakfast because there were many seasonal fruits, vegetabbles and dairy products on our buffet. We also offer sweet and salty, with also a detox, energy, gluten-free offer with fresh, local and seasonal products: all this facing the sea! We hope to have the chance to welcome you again at Pullman Cannes Mandelieu. Best regards. Marie VOYER Guest Experience Manager

Wonderful hotel - what’s not to like

Ocena na stronie TripAdvisor 5.0/5

AntonD821 Couples - Opinia zatwierdzona w TripAdvisor

We went there in September 3023 as part of a rugby world cup tour (Living with the Lions). We were a group of 4 couples and we all had a great time and were well treated by staff. My wife and I had a sea-view room (definitely worth the upgrade) which has its own balcony. Room was awesome- huge king size bed and a very spacious modern bathroom. The bottled water was complementary. With its lap pool, private beach, beachside bar- great location for beach side walks, boat excursions and walks into the local town (great restaurants). - whats not to like. Breakfasts are great too. This is a quality hotel- you will spend a pretty euro though (sun beds and drinks are pricy) but for a special vacation it was worth it.

Dear Anton, What a pleasure to read you! Thank you for these nice compliments. Indeed, we benefit from a unique location on the French Riviera, with direct access to the beach and the entire seaside, which makes our guests, including you, very happy. Also, we are delighted that you enjoyed our breakbuffet which is very varied facing the pool and the sea. We look forward to welcoming you back to the Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director

Appalling service for an allegedly four star hotel

Ocena na stronie TripAdvisor 1.0/5

EmmaDSBurton Opinia zatwierdzona w TripAdvisor

On the positive side, the hotel is beautifully located, spotlessly clean and the rooms are spacious. But don't bother trying to order anything to eat or drink. Anywhere. In your room, at the bar. Forget it. Maybe they are understaffed (as two different disgruntled barmen were overly keen to inform us), maybe the barmen are so busy moaning they don't actually get round to pouring drinks, or maybe the management focus too much on conferences. Either way, you'll go thirsty. We waited 25 minutes at the pool bar after picking up our own menus before giving up and walking to another restaurant. I complained to reception, the receptionist told me she would pass on my comments. The next day, we decided to order room service on the app, hoping to avoid the previous day's issues. We waited an hour, called Room Service directly, to be told that the app didn't work! My second visit to reception involved returning the room's app sign/stand to them and telling them it was a pointless piece of decoration. By this time, any staff member worth their salt would have asked me what I wanted to order and arranged it on the house. But France does not empower such employees and your only option is to speak to the "responsable" aka evasive manager, who was apparently available to speak to me the following day. That's not going to get me a croque monsieur when I'm starving. Off to another bar it was then. Thank goodness there are plenty nearby. Which is the only other good thing about this supposedly four star hotel.

Dear Emma, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to win back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards. Jan BUNDGAARD Hotel Director

Great World Cup experience

Ocena na stronie TripAdvisor 4.0/5

steve8hill Opinia zatwierdzona w TripAdvisor

Really enjoyed this hotel. Was across with clients for the rugby World Cup. Rooms excellent and well serviced. Breakfast brilliant each day. Pool stunning and little beach and bay in front of hotel very safe and shallow. Annoying having to pay 40 euros for a sunbed for all day. No discount for half day/ couple of hours seems strange as most of the beds were empty most of the days! Check in staff really helpful. Service for drinks at pool bar slow but food service very quick - strange. Old town Mandelieu a 15 min walk away a delight . Would definitely stay again

Dear Steve, Thank you for taking the time to tell us about your experience. We are very happy to read your compliments on our team working daily to offer you the best service. Indeed, the breakfast buffet is very varied. We also offer sweet and salty, with also a detox, energy, gluten-free offer with fresh, local and seasonal products: all this facing the sea! We hope to have the chance to welcome you again at Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 260 Liczba opinii 2.7/10 Dobra oferta cenowa
  • 238 Liczba opinii 6.3/10 Czystość

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