Novotel Rotterdam Brainpark 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 888

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Novotel Rotterdam Brainpark - Image 1
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Novotel Rotterdam Brainpark - Image 4
K.P. Van Der Mandelelaan 150, 3062 MB ROTTERDAM, Holandia

Opis

O hotelu

  • Wszystkie 210 pokoi hotelowych zostało odnowiony w 2023.

  • Łatwo dostępny samochodem i komunikacją miejską. Zaledwie 10 minut metrem od centrum miasta.

  • Bezpłatne pobyt i śniadanie oraz tani parking w przypadku podróży z 2 dziećmi do 16 lat życia.

  • Nieopodal Rotterdam AHOY, Maritiem Museum, Plaswijckpark i Diergaarde Blijdorp

  • Uwaga: jesteśmy hotelem bezgotówkowym. Nie przyjmujemy płatności gotówką.

Nasze pokoje

Lokalizacja hotelu

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Holandia

Pozycja GPS:51.915489, 4.52958

Telefon
Faks +31 10 253 2571

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANT NJOY

Zapraszamy na posiłki o dowolnej porze. Zapraszamy na proste, smaczne, zdrowe i zbilansowane dania, które serwujemy przez cały czas. Zrelaksuj się w restauracji, na słonecznym tarasie i nawet w pokoju.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 888

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 380

Very good stay

Ocena na stronie TripAdvisor 4.0/5

Joel_JD Rodziny - Opinia zatwierdzona w TripAdvisor

Very good for one night. Decent size room for a family of 4. Good amenities in the room, comfortable beds, fridge to keep soft drinks in, nice large rain forest shower. Nice breakfast. Easy on site (paid) parking. Very near metro. Only thing is elevators take so long to arrive. Plus we changed our room from being next to the elevator to avoid noise. Overall though a very good stay and we would certainly stay again when in Rotterdam.

Dear Joel, Thank you for your feedback. We are delighted to hear that the size of the room and the amenities provided contributed positively to your family's comfort during your stay. It is wonderful to know that the beds were to your liking and that the availability of a fridge added convenience to your experience. However, we regret any inconvenience you may have faced with the elevators' responsiveness. Please rest assured that we continually strive to offer efficient service throughout our facilities. We also understand the importance of a peaceful room environment and are glad that we could accommodate your request to change rooms away from the elevator area. The positive remarks regarding our large rainforest shower, the quality of our breakfast offerings, the ease of parking, and our hotel's proximity to the metro are greatly valued. Our commitment to providing a pleasant experience is reflected in these aspects of your stay. We look forward to welcoming you back on a future trip. Kind regards, Ryan Lala, Front Office Manager

Another solid Novotel

Ocena na stronie TripAdvisor 4.0/5

MichelleN0023 Couples - Opinia zatwierdzona w TripAdvisor

I have Accor loyalty status so try to stay at an Accor hotel as much as possible especially when traveling in Europe. I also require a fitness room so on this trip to Rotterdam, the Novotel Brainpark was really the only option even though it was not city center. Arrival from Rotterdam Centraal took about 30 minutes and check in was quick and even though we were early, got our room and we were upgraded to an executive room. Which was great but apparently they don’t restock the mini bar every day. Yet, in a regular room you get restocked water? I even asked just for more water and nothing. Curious as well that we were given extra slippers without even asking. The room itself was fine, bed comfortable pillows not great but we asked for more and were accommodated. Bathroom was small but nothing really to complain about since we were in an executive room with lotion and conditioner (actually planned for skimpy amenities and packed lotion and conditioner). Fitness room would have been a highlight given that there was decent and functional equipment alas no water fountain and the disinfecting wipes were dried out. That said, there were plenty of sweat rags. Even with my minor gripes, I would return again to the Novotel Brainpark.

Dear Michelle, We appreciate that you took the time to share your experience with us. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. However, we are sorry to hear that you were disturbed and apologize for any oversight. We are always happy to assist and we urge our guests to notify us of any concerns or needs during their stay. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Oguz Kaya | Front Office Supervisor

Mixed feelings

Ocena na stronie TripAdvisor 3.0/5

Annie C Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have very mixed feelings about this hotel. Liked the room and the view. Didn’t like much else. Overall good value for money. The room was very good. Big, clean, nice panoramic view, comfortable bed. No Closet, just a rack with a few hangers, which is fine for a short business trip. Breakfast was very good. However, never have I ever been to a hotel where I couldn’t adjust my room temperature to more than 3 degrees lower or higher than the set hotel temperature. Never have I ever been to a 4 star hotel that doesn’t offer amenities at all, except a wall mounted hand soap and shampoo bottle. Never have I ever been charged for a pair of slippers at a 4 star hotel. It is not about the money, but it’s very “cheap” on their behalf, to say the very least. Lastly, dinner at their restaurant was the worse meal I have had in a very long time.

Dear Annie, Thank you for providing us with your feedback about your recent stay. We're delighted to hear that you enjoyed the spaciousness, cleanliness, and the panoramic view from your room, as well as the comfort of the bed. It's also great to know that our breakfast selection met your expectations. We understand your concerns regarding the room temperature controls and apologize for any inconvenience this may have caused; our system is designed to ensure a comfortable environment while being mindful of energy consumption. Regarding the bathroom amenities, we provide essential toiletries and are always ready to accommodate additional requests for items such as slippers, which are complimentary in our executive rooms. We regret to hear that your dining experience did not meet your expectations, and we will certainly pass on your feedback to our culinary team to improve the quality of our offerings. We are glad that you found value in your stay and hope that the positive aspects of your experience will encourage you to return. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Romy

Poor hotel

Ocena na stronie TripAdvisor 2.0/5

David T Opinia zatwierdzona w TripAdvisor

I’ve stayed at the Novotel a few times over the last 5 years and it’s certainly gone down hill . This time I was on the 9 floor and as soon as I opened the door I got a musty smell . On closer inspection I found mould under the window . This was more than daily mildew but big black areas . I did report this to the receptionists and they seemed very surprised and were going to tell the cleaning staff . I have mentioned this to work colleagues and they have had similar experiences so it can’t be the first time someone has mentioned this . Evening meal was a buffet which was poorly maintained, dried out and not kept stocked . I won’t be staying there again .

Dear Davidtg, Thank you for taking the time to review your stay. We appreciate your positive comments about our hotel and its location. However, we are concerned to hear about the issues you encountered during your stay. We take all feedback seriously and have addressed the mould issue you mentioned with our housekeeping team to ensure it is resolved. We apologize for any inconvenience this may have caused you. Regarding the evening meal, we strive to provide a variety of options and maintain the quality of our buffet. We will take your feedback into consideration and work on improving our offerings. We understand that these issues impacted your overall experience, and we hope to have the opportunity to provide you with a better stay in the future. We hope you will consider staying with us again in the future. Best regards, Romy

Good for business

Ocena na stronie TripAdvisor 4.0/5

JustinA-S1979 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Good clean hotel that seems to have had the room recently refurbished. Some further refurbishments in progress and I hope they get to the restaurant eventually as that has become tired. Breakfast is fine, quite automated and characterless but adequate. All staff friendly and efficient.

Dear Justina, Thank you very much for your feedback. We are glad to hear that you found our rooms clean and recently refurbished. Our team is indeed working on further improvements, and we appreciate your patience during this process. It's also great to know that you found our team friendly and efficient, as we strive to provide excellent service to all our guests. We have taken note of your comments regarding the breakfast and restaurant area. We are constantly working on enhancing our guests' experience, and your feedback is valuable in helping us achieve that goal. We apologize for any inconvenience this may have caused during your stay. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Romy

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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Rotterdam - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.