Novotel Frankfurt City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 355

Gwarancja
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Novotel Frankfurt City - Image 1
Novotel Frankfurt City - Image 2
Novotel Frankfurt City - Image 3
Novotel Frankfurt City - Image 4
Lise-Meitner-Strasse 2, 60486 FRANKFURT, Niemcy

Opis

O hotelu

  • Doskonała lokalizacja dla gości targów we Frankfurcie, nieopodal głównego dworca kolejowego

  • Duże pokoje w Novotel Live'N'Dream z WiFi

  • Miejsce wypoczynkowe, bar i jadalnia NOVO²: relaks i rozmowy w rodzinnej atmosferze

  • Hotel przyjazny rodzinom: kącik zabaw, pokoje rodzinne i wiele innych udogodnień.

  • Zaplecze konferencyjne na 250 osób

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Lokalizacja hotelu

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT
Niemcy

Pozycja GPS:50.115482, 8.642122

Telefon
Faks +49 69 79303930

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

NOVO2 RESTAURANT

W naszej klimatyzowanej restauracji serwujemy specjały z całego świata. Gdy jest ładna pogoda, można rozkoszować się dobrym jedzeniem i orzeźwiającymi drinkami na tarasie, który cieszy się dużą popularnością.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 355

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 183

Good Hotel and value for money. Nice Location

Ocena na stronie TripAdvisor 5.0/5

NorthStar52184343453 Rodziny - Opinia zatwierdzona w TripAdvisor

Excellent service provided by staff Zdarsky while in Frankfurt City, She made our check in smooth and gave us lots of good information about the thing to do nearby. Nearby to the City centre and is in a good location.Highly recommended hotel in Frankfurt.

Near the Messe conference centre

Ocena na stronie TripAdvisor 4.0/5

md1mm Opinia zatwierdzona w TripAdvisor

This is not a top of the range Novotel but it is perfectly adequate. It is clean and offers most of what you would want without luxury. It is around 10 minutes walk from the Messe conference centre. There is not much around this hotel and it is around 30 minutes walk to downtown. The hotel has a restaurant which is OK but not at all busy considering the size of the hotel. Breakfast was very good. Would I stay again? Yes if I was attending a meeting at the Messe centre and did not want to pay the Marriott prices.

Hello md1mm, thank you very much for your review and your frank words. I am pleased that we were able to meet your expectations and that you had a good stay with us at the trade fair. We are already looking forward to your next visit and I wish you a wonderful time until then. Best regards, Lars Paschold Guest Experience Assistant

There is a first time for everything

Ocena na stronie TripAdvisor 1.0/5

Rob L Opinia zatwierdzona w TripAdvisor

There's a first time for everything. At the Novotel Frankfurt, when you have a confirmed reservation, they will tell you yes, you have a reservation, but no, you can't stay here because other people paid in advance, but your reservation didn't require you to pay in advance. Maybe also you called earlier in the day to confirm your reservation, and they said no problem. Don't worry though if this happens to you, they will book you into a different hotel. It's okay because the other hotel is only two minutes away. Except they meant it is twenty minutes away and nowhere near where you need to stay, and when you try to check in, no one is there.

Hello Rob L, I am very sorry to hear that something went wrong during your stay with us. It is true that we had to move some guests out due to a system error, which we more than regret. This is also not what our guests can usually expect from us. I also understand the upset caused by such a last-minute change of plans and your displeasure. In your case, we have transferred your booking to the Adagio Apart Hotel. This offers the same standards as our hotel and is about 750m and 10 minutes walk away (2 minutes by car). It is located exactly opposite the main entrance to the trade fair, which is why we chose it as the best possible alternative for you due to your expected stay at the trade fair. We transferred your luggage to the other hotel and also offered you a cab transfer, which you did not use. It would have been possible for you to return to our hotel after the first night, but we did not offer this initially due to the additional effort for you. After you contacted us again on the 3rd day of your stay and complained about the circumstances of your accommodation, we offered you a return to our hotel, which you declined. I can only express my regret once again about this incident. We will do everything we can in future to avoid further system errors of this kind. Best regards, Lars Paschold Guest Experience Assistant

Bit tired

Ocena na stronie TripAdvisor 3.0/5

Matt D Rodziny - Opinia zatwierdzona w TripAdvisor

They let us into our room at 9am which was very much appreciated after a 24 hour flight. However hotel was tired. Close to tram station straight to city in 10 mins. Staff good. No washing facilities which seems fairly standard in Europe. Supermarket not far away.

Hello Matt D, Thank you for your review. I am very pleased that you enjoyed your stay with us and that you appreciated our services and location. We would be very happy to welcome you back again Best regards, Lars Paschold Guest Experience Assistant

4

Ocena klientów 2.0/5

Maciej Pobyt służbowy - Opinie potwierdzone ALL

bar za krótko otwarty mała siłownia umywalka wykazująca - starość brak zabezpieczenia w drzwiach jajecznica której nikt nie chce jeść "z proszku", "jako gluty", sucha. Szkoda marnować jedzenia woda tylko zimna z dozownika ogólnie tak jakby to nie był NOVOTEL

Hello maciej, Thank you for your review. I am sorry that you did not like it with us and that you did not have the typical Novotel feeling. I can assure you that our scrambled eggs are not made from powder. However, the correct preparation of large quantities of scrambled eggs is not as easy as one might expect. I suspect that this was simply overcooked and therefore very dry. I will be happy to pass this feedback on to our kitchen team. Regarding the door safety, I assume you are referring to the lack of safety chains. We had to remove these for fire safety reasons. However, you can secure your door with the lock from the inside at any time. It can then no longer be opened from the outside. I have passed on your feedback about the washbasin and water pressure to our technical department for review. I hope that we will be able to welcome you again in the future and convince you of our quality. Until then, I wish you a wonderful time. Best regards, Lars Paschold Guest Experience Assistant

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 470 Liczba opinii 8.9/10 Lokalizacja
  • 764 Liczba opinii 6.9/10 Pokój
  • 691 Liczba opinii 9/10 Obsługa
  • 10 Liczba opinii 9.6/10 Internet
  • 428 Liczba opinii 8.2/10 Śniadanie
  • 344 Liczba opinii 6.7/10 Czystość
  • 191 Liczba opinii 7.6/10 Dobra oferta cenowa

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