ibis Brussels off Grand' Place 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 371

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Z certyfikatem ALLSAFE Bureau Veritas

  • Lokalizacja: 2 minuty pieszo od Wielkiego Placu w Brukseli

  • Lokalizacja: łatwy dostęp do dworca głównego i przystanków komunikacji miejskiej

  • W hotelu obowiązuje całkowity zakaz palenia

Nasze pokoje

Lokalizacja hotelu

ibis Brussels off Grand' Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUKSELA
Belgia

Pozycja GPS:50.846767, 4.355081

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

ST MICHEL

Bar — przyjazne miejsce na spotkanie o dowolnej porze dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 371

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 829

Certyfikat Doskonałości 2023

Location Great

Ocena na stronie TripAdvisor 5.0/5

everochfort Opinia zatwierdzona w TripAdvisor

Great location. Less than a five minute walk from Grand-Place. Restaurants, Bars & Shop all within walking distance. The Brussels Central Station is a five minute walk from the Hotel so very convenient if travelling by Train to/from Airport. Hotel is very clean and & modern. The staff were very polite & helpful. The luggage storage room with the lockers is a great idea - wish more Hotel's had this feature. Breakfast was very good - the scrambled eggs were deliciously creamy. The room was very clean, good TV channels, toiletries provided in bathroom. Slept well both nights. We both found the room quite small and tight to work around & shower very small space also. However we were only there for a two night stay and were out during the day so it was not too much of an issue. Would stay here again if returning to Brussels. Very nice Hotel.

Dear Guest, Thanks for your review about our hotel. We're thrilled to hear that our prime location contributed positively to your stay and that the proximity to Grand-Place and Brussels Central Station was convenient for your travels. It's wonderful to know that the cleanliness and modernity of our hotel met your expectations, and that you found our team polite and helpful. We appreciate your compliments on our luggage storage room and are glad you enjoyed the breakfast, especially the scrambled eggs. We understand that the room size and shower space did not fully meet your expectations. Our rooms are designed to be cozy and efficient, and while they may seem smaller compared to others, we hope that the overall comfort, including our Sweet Bed by ibis, and the provided amenities helped to ensure a restful sleep. Kind regards, Jurgen Van der Haegen, General Manager

średnio zadowolona

Ocena klientów 3.0/5

Magda Pobyt służbowy - Opinie potwierdzone ALL

słychać było lokatora za drzwiami grodziowymi. Pokój czysty

Cześć, Dzięki za szczere słowa! Cieszymy się, że większość twojego doświadczenia była pozytywna i weźmiemy pod uwagę twoje uwagi. Cieszymy się, że doceniła Pani czystość pokoi, co jest dla nas priorytetem i potwierdza nasze zaangażowanie w utrzymanie wysokich standardów. Przykro nam słyszeć o zaistniałych niedogodnościach związanych z hałasem oraz informacjami o fakturze. Zapewniamy, że każda opinia jest dla nas ważna i pomaga nam w dążeniu do doskonałości. Pragniemy również przypomnieć, że w naszych pokojach premium dostępne są czajniki oraz bezpłatna woda mineralna, a dla wszystkich gości oferujemy również dodatkowe udogodnienia na życzenie. Mamy nadzieję, że w niedalekiej przyszłości będziemy mogli powitać Cię ponownie! Serdeczne pozdrowienia, Jurgen Van der Haegen, General Manager

Staying in the middle of the city

Ocena na stronie TripAdvisor 5.0/5

853ufuku Rodziny - Opinia zatwierdzona w TripAdvisor

Staying in the middle of the city was a great experience for me and my family. Location is very close to many places. Brussel central train station is a few hundreds meters away from the hotel. The room is small but friendly although we stayed totally 3 adults we didn’t face any problems. The breakfast was good and had so many choices.

Dear Guest, Thank you for the time you have taken to write a review. We're thrilled to hear that our central location provided a convenient base for you and your family's city exploration, and that our proximity to the Brussels central train station added to the ease of your stay. It's also gratifying to know that our room accommodations met your needs even with three adults sharing the space. We are pleased that our breakfast selection was to your satisfaction, offering a variety of choices to start your day right. Jurgen Van der Haegen, General Manager

The Brussels experience... lost in translation

Ocena na stronie TripAdvisor 4.0/5

MDBGhent Opinia zatwierdzona w TripAdvisor

I arrive at the reception of Ibis off Grand Place… where I got the real Brussels treatment: Me: “Goedemiddag” Receptionist: “Bonjour” Me: Mental note to myself: “OK… no Dutch” (admittedly, a classic reaction of Flemish Belgians travelling to Brussels). Me: “I’m checking in” Receptionist: “Bien sur, monsieur” Receptionist then hands me my key card without saying much… Me: “What is my room number?” Receptionist: “Quatre cent trente-deux… c’est au quatrième étage” Me : “Thank you” It turns out my key card doesn’t work, so I return to the reception… Me: “Sorry, the key card doesn’t work” Receptionist: “Ah désolé, je vais vous donner une autre. Pas de soucis.” Next morning at check-out… I am moving to the “drop your key card box” to drop my key card taking the quick check-out option in order to avoid another Babylonian conversation with the receptionist, as the receptionist (another one today) addresses me. Receptionist: “Vous pouvez aussi me donner la carte comme ça, monsieur” Me: “There you go… have a nice day” Receptionist: “Merci” Me: Sighs Look… I do understand and speak French, but I feel much more comfortable in Dutch (my mother language) and in English. Dutch, French and German (all official languages in Belgium) and English should be mandatory languages for a receptionist in an international hotel in Brussels. And it really is the receptionist who should adapt to the guest’s language preference/ability and not the other way around. PS Apart from the language issue... everythings was just fine, of course...

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that the value and location of our hotel met your expectations and appreciate your kind words. Our hotel's central location in the historical city centre, just a short walk from the Grand Place, makes it an ideal base for exploring Brussels. We also pride ourselves on offering comfortable accommodations with our Sweet Bed by ibis, ensuring a restful night's sleep. Regarding the language preferences of our guests, we strive to offer multilingual service, and our staff is trained to communicate effectively in multiple languages, including French, Dutch, English, and German, to accommodate the linguistic diversity of our guests. We're sorry to hear that there was a misunderstanding at the reception, and we will certainly take your feedback into consideration as we continue to train our staff to better recognize and adapt to our guests' language preferences. We hope to welcome you back in the future. Best wishes, Jurgen Van der Haegen, General Manager

All was good, no complaints

Ocena na stronie TripAdvisor 4.0/5

4Wander99 Couples - Opinia zatwierdzona w TripAdvisor

Very well located hotel. Nice friendly staff. We had a room with view if square in front and it was beautiful. Very good restaurants literally across the street. No complaints at all about this hotel. Good value for the money spent and a pleasant experience

Dear Wander, Thank you very much for this positive review. It's wonderful to hear that you enjoyed the prime location of our hotel and the beautiful view of the square. We're also delighted that the variety of restaurants and cafés in the vicinity added to the pleasure of your stay. Our team appreciates your recognition of their friendly service, as we strive to offer a welcoming atmosphere for all our guests. It would be an absolute pleasure to welcome you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Partner: TripAdvisor

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