Novotel London West 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 2 410

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • 33 sale konferencyjne spełniające wszelkie wymagania organizatorów

  • Darmowa sieć WiFi we wszystkich pokojach

  • Świetnie wyposażone centrum fitness

  • 3 minuty spacerem od stacji metra Hammersmith

  • Kilka przystanków metrem od domu towarowego Harrods i Hyde Parku

Nasze pokoje

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Lokalizacja hotelu

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDYN
Wielka Brytania

Pozycja GPS:51.492115, -0.219759

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 2 410

Ocena TripAdvisor  4.0/5  Liczba opinii: 5 493

Most certainly not disabled friendly

Ocena na stronie TripAdvisor 1.0/5

Subaru222 Couples - Opinia zatwierdzona w TripAdvisor

I was very disappointed with many aspects of our one night stay. I booked a room that was suitable for a person who was disabled. It most certainly was not. It was too small to accommodate a disability scooter and it would not be suitable for a wheelchair user. I was confined to one side of the room as the space between the bed and the wall unit was too small. The only concession was a shower chair and two emergency cords. The room was shabby and dated and most certainly wasn’t worth £153 plus £30 parking. Our room was on the third floor. In the morning we waited 15 minutes to find a lift that not only stopped at our floor, and had enough space for myself and the mobility scooter. A number of lifts were out of service. When we finally got to breakfast we were seated next to where dirty plates and cutlery were put. The breakfast itself was very nice. A lot of choice and very tasty. All in all a very disappointing stay

Dobra baza na weekendowe zwiedzanie Londynu

Ocena klientów 4.5/5

Sławek Rodziny - Opinie potwierdzone ALL

Duży pokój, dobre śniadanie z szerokiem wyborem, blisko stacji metra Hammersmith

Hej! Dzięki za wasz feedback! Wasza opinia pomaga nam w dążeniu do doskonałości. Cieszymy się, że docenili Państwo przestronność naszych pokoi oraz bogatą ofertę śniadaniową w Aroma Restaurant. Nasze śniadania rzeczywiście cieszą się uznaniem dzięki szerokiemu wyborowi dań, w tym opcji kontynentalnych, pełnego angielskiego/irlandzkiego śniadania oraz opcji wegetariańskich i bezglutenowych. Dodatkowo, lokalizacja hotelu w pobliżu stacji metra Hammersmith pozwala naszym Gościom na łatwe i szybkie odkrywanie uroków Londynu. Miło nam również słyszeć, że nasz personel spełnił Państwa oczekiwania i był pomocny podczas pobytu. Mamy nadzieję, że odwiedzicie nas ponownie jak będziecie w pobliżu. :) Odhi Johanes, Senior Guest Relations

Artisan was great

Ocena na stronie TripAdvisor 5.0/5

need4if Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Another great stay. Another great welcome by Erald. Thank you very much for making us feel great when we visit novotel in Hammersmith. It is always a pleasure to be there. Great effort with the Artisan restaurant. Congratulations to the chef and the staff for their great food and service.

Dear Need, Thank you for this feedback concerning your recent visit. We're delighted to hear that Erald provided you with a warm welcome and that your stays continue to be enjoyable. It's wonderful to receive your compliments on the Artisan restaurant; our chef and staff will be thrilled to know that their efforts in delivering great food and service are appreciated. We look forward to a return visit from you in the future. Best wishes, Odhi Johanes, Senior Guest Relations

Convenient. Rooms are tired but a good size for London

Ocena na stronie TripAdvisor 3.0/5

Susan T Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The hotel is well positioned in Hammersmith. Easy access to the underground and bus station. I booked a superior room but it was very tired and basic. Cleaning was ok. There were a couple of dubious hairs in the bathroom when I arrived and behind the door was dusty. There was also an unpleasant stain on the carpet. The bathroom needed refurbishing. I was pleased to have a bath but it was exceptionally small and very narrow. The sound proofing worked very well and was essential as the room overlooked the busy A4 Hammersmith flyover but the air conditioning made the room very dry and I woke up with a sore throat both mornings. Breakfast was ok. A reasonable selection served buffet style. Good selection of fresh fruit. I was staying for business and attending a conference downstairs so it was very convenient and a perfectly adequate stay.

Dear Susan, Thank you for your review. We are delighted that our location was perfect for your needs. However, we are sorry that not all aspects of your stay met your expectations. We do carry out maintenance whenever necessary to keep our rooms up to date. However, we have noted your comment to be reviewed. We do try to maintain our high standards and are sorry that you experienced anything less during your time with us. Please do not hesitate in making us aware of any issues so that we may have these addressed at the time. We hope to welcome you back in the future. All the best, Odhi Johanes, Senior Guest Relations

Good with some drawbacks.

Ocena na stronie TripAdvisor 4.0/5

Derek S Couples - Opinia zatwierdzona w TripAdvisor

We enjoyed our stay. Our bedroom was spacious, clean and comfortable just a lack of a rubber seal on the screen over the bath which meant water escaped on to the floor when taking a shower. One drawback is that Reception did not answer the phone when calling from home and from our hotel room which could be a problem in an emergency. Also, at Reception everyone had to wait quite a long time while the staff processed their requirements. Due to a change of plans we had separately booked 2 consecutive nights and wished to ensure we retained the same room. This seemed to pose particular difficulty to process. We had not realised that the main restaurant was closed on Sundays so we had a meal in the Bar which was OK. The next night we just stood at the bar to order and collect our drinks and the bar person attempted to charge a 12% service charge! The breakfast had a very good range of choices though the hot food was not very hot. A thing to avoid is being seated next to where the waiters deal with used dishes. The hotel is conveniently situated for buses and underground.

Dear Derek, Thanks for your comment about your stay. We're pleased to hear that you found your room spacious, clean, and comfortable, which is a testament to our dedication to providing pleasant accommodations. Our central location near public transport options is indeed one of the features that we take pride in, and we're glad it contributed positively to your stay. We regret to hear about the challenges you faced, including the unattended phone at Reception and the wait times you experienced. Please be assured that we are continually working on improving our guest services. Regarding the closure of the main restaurant on Sundays, we hope our Lounge Bar provided a satisfactory alternative, and we apologize for any confusion regarding the service charge at the bar. We have noted your feedback on the breakfast temperature and the seating arrangement to ensure a more enjoyable dining experience. We truly appreciate your compliments on the diverse breakfast options and hope that this, along with our other amenities, will encourage you to consider us for your future stays. We look forward to welcoming you back in the future. Best wishes, Odhi Johanes, Senior Guest Relations

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 032 Liczba opinii 9.3/10 Lokalizacja
  • 3 092 Liczba opinii 5.8/10 Pokój
  • 2 945 Liczba opinii 7.5/10 Obsługa
  • 57 Liczba opinii 7.5/10 Internet
  • 1 307 Liczba opinii 8/10 Śniadanie
  • 1 242 Liczba opinii 5.7/10 Czystość
  • 52 Liczba opinii 8.1/10 Strefa wellness

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