Novotel São Paulo Morumbi 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 3 336

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R Ministro Nelson Hungria 577, Vila Tramontano, 05690050 SÃO PAULO, Brazylia

Opis

O hotelu

  • Zrelaksuj się w hotelowym gabinecie masażu, basenie i na fitnessie

  • Bez płacenia za dzieci do 16 roku życia w towarzystwie rodziców

  • W hotelu jest całodobowy parking

  • 10 minut jazdy od Cidade Jardim

  • 9 minuty do szpitala Albert Einstein.

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Lokalizacja hotelu

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 SÃO PAULO
Brazylia

Pozycja GPS:-23.61261, -46.70391

Telefon
Faks +55 11 98967-3497

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 3 336

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 476

Certyfikat Doskonałości 2024

Horrible experience since the start

Ocena na stronie TripAdvisor 1.0/5

Mirelly R Opinia zatwierdzona w TripAdvisor

I had a horrible experience since the beginning, I tried to talk to them a few times and when they finally answered me they were horrible, it felt like I was going to stay there for free. My flight got late to Frankfurt from Dublin so I missed the one to Brazil and I message them asking if they’d consider to not charge us as it was not our fault and sent them proof and also told them our next stop was in Santos and was with Novotel, they texted me saying they’d check it with booking, therefore booking was ok with not charging us as they’d undestand, but the hotel as they’re horrible, they’d never understand that. I’d never stay in this hotel again, horrible experience, horrible customer service and they’d never understand you if u r in a situation that u cant control. I’ll absolutely sue them.

Olá Mirelly, boa tarde. Obrigado pela sua mensagem, sinto muito por ter perdido seu voo e consequentemente a possibilidade de ficar hospedada em nosso hotel. Já fizemos a devolução do valor cobrado mesmo sendo garantida a cobrança do no show nas condições de compra da sua reserva. Eu e toda equipe desejamos uma excelente semana. Abraços!

Do not go there. No se hospeden ahi

Ocena na stronie TripAdvisor 1.0/5

Ubbo T Opinia zatwierdzona w TripAdvisor

First in english, luego en español. It is not a hotel, it is an event hall. We arrived and it looked like a children's playground. They had an event for children at the hotel. Crazy. They kept screaming and almost running over you constantly. On another day they had a wedding, loud music, we couldn't sleep. They forgot that they were a hotel. Almost all the staff were working on the wedding. We went to dinner, I think the guard was the one who took the order and I wouldn't be surprised if the cleaner was the cook. We never received one of the dishes. In the living room, the other people eating were hotel workers. It looked more like a country longhouse than a hotel. Shame. Another day they had products for sale inside the hotel, every time you went through the reception they offered you products as if you were in the municipal market. Disgusting. It is not a hotel, it is an event hall. Because they want to make more money organizing these events, they forget about their primary business. Hosting. It was the worst experience I had in my life with a hotel. Ahora en español No es un hotel, es un salón de eventos. Llegamos y parecía un parque de juegos infantil. Hicieron un evento para niños en un hotel. Una locura. No paraban de gritar y casi atropellarte constantemente. Otro día hicieron un casamiento, música a todo volumen, no se podía dormir. Se olvidaron que eran un hotel. Todo el personal estaba trabajando con el casamiento. Fuimos a cenar, creo que el guardia fue el que tomo el pedido y no me sorprendería que el limpiador haya sido el cocinero. No nos llego nunca uno de los platos. En el salón las otras personas que comían eran trabajadores del hotel. Parecía mas una casa comunal del campo que un hotel. Una vergüenza. Otro día pusieron venta de productos dentro del hotel, cada vez que pasabas por la recepción te ofrecían productos como si fuese que estabas en el mercado municipal. Un asco. No es un hotel, es un salón de eventos. Por querer ganar mas dinero organizando estos eventos, se olvidan de su negocio principal. El hospedaje. Fue la peor experiencia que tuve en mi vida con un hotel.

Dear Ubb0t, good morning. We sincerely apologize for any inconvenience you experienced during your stay with us. We would like to clarify that during your visit, Brazil was celebrating Children's Day, which is a significant occasion for families. As such, we hosted an event for our guests to partake in the festivities. All the participants in the children's party and the wedding event were also our esteemed guests. We understand that this might have been disruptive to your peace, and we deeply regret any inconvenience. We would love the opportunity to make it right and invite you back as our special guest to ensure you have a wonderful experience. We will definitely take your feedback into consideration and strive to strike a balance in the future. Thank you for sharing your experience, and we hope to serve you better in the future. Estimado Ubb0t Lamentamos sinceramente cualquier inconveniente que haya experimentado durante su estancia con nosotros. Nos gustaría aclarar que durante su visita, Brasil estaba celebrando el Día del Niño, que es una ocasión significativa para las familias. Por lo tanto, organizamos un evento para que nuestros huéspedes participaran en las festividades. Todos los participantes en la fiesta de niños y en el evento de la boda también eran nuestros estimados huéspedes. Entendemos que esto podría haber interrumpido su paz y lamentamos profundamente cualquier inconveniente. Nos gustaría tener la oportunidad de remediarlo e invitarlo nuevamente como nuestro invitado especial para asegurarnos de que tenga una experiencia maravillosa. Definitivamente tomaremos en cuenta su retroalimentación y nos esforzaremos por lograr un equilibrio en el futuro. Gracias por compartir su experiencia y esperamos servirle mejor en el futuro.

World class service 👏

Ocena na stronie TripAdvisor 5.0/5

618neelank Rodziny - Opinia zatwierdzona w TripAdvisor

I have been to many countries but never have i experienced such amazing people, the friendliest I've seen ... always willing to help. You are sure to have thee best time ever. Highly recommended for families. Such warm hearted, welcoming people. I will come back to Brazil just to have the Novatel Morumbi experience. #10star rating Special mention to Claudio - who has seen to our every need,making is amazing

Dear Neelan, good morning. Thank you very much for your message and visit. It was a real pleasure to welcome you here. We hope to see you soon. Best regards and happy New Year!

Decent business hotel

Ocena na stronie TripAdvisor 4.0/5

Ralf L Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Good value business hotel. Check in staff were efficient and friendly. The room was of a reasonable size, with enough outlets for laptop, phone, etc. The breakfast buffet was average by Brazilian standards. The choices for dinner were ok.. The gym is very small. There is a large outdoor pool and sitting area with a great view.

Dear Ralf, good evening. Thank you for sharing your experience and comments. After April 25th we will start a new restaurant concept and menu. We hope to see you again in the near futuro. Best Regards!

I loved it

Ocena na stronie TripAdvisor 4.0/5

RookiefdYear Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I really liked a lot the hotel. It is very clean and nice, and also has a lot of stuff to do. The restaurant service was excellent, I was served by Jailson and he was very nice and gave me and my family an excellent service. The food was delicious, but I would like to suggest that maybe if you could add more salads or something light for the dessert would be amazing!

Dear Max, good morning. Thank you for your visit and sharing your experience. In a few weeks a new menu will be available for all visitors. We hope to see you soon! Best Regards!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 1 543 Liczba opinii 9.1/10 Obsługa
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  • 596 Liczba opinii 9/10 Śniadanie
  • 588 Liczba opinii 8.2/10 Jedzenie
  • 421 Liczba opinii 8.6/10 Czystość
  • 390 Liczba opinii 8.5/10 Udogodnienia

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