Mercure Darlington Kings Hotel 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 412 beoordelingen

Mercure Darlington Kings Hotel - Image 1
Mercure Darlington Kings Hotel - Image 2
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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Onze accommodaties

Hotel locatie

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
Verenigd Koninkrijk

Gps:54.5257, -1.55407

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  412 beoordelingen

TripAdvisor score  4.0/5  1.129 beoordelingen

Does the housekeeper do any housekeeping???… and who is the chef???

Tripadvisor-waardering 1.0/5

Tour30734869876 Stellen - Gecertificeerde beoordeling door TripAdvisor

No way is this a Mercure hotel! My partner booked this for a surprise… it was definitely that !!!! Does the housekeeper do any actual housekeeping? The room was disgusting! Dirty carpet, cobwebs, dust everywhere, toilet dirty, smears on mirrors. I complained to ‘Maria’ who did apologise and then informed me that the only 3 cleaners who know how to clean are all ‘off today’ I was gobsmacked! The lift didn’t work either (just like the staff) The breakfast was shambolic… appalling! Where was the chef trained? Same place as the housekeeper clearly !!!!! Worst hotel I’ve stepped foot in

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry we did not meet your expectations At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Disgrace

Tripadvisor-waardering 1.0/5

Ian S Gecertificeerde beoordeling door TripAdvisor

Ref 164 6574090 Worst experience I've ever had at a mecure. Lift was broken and refused alternative room ( disabled wife) window in room is broken, tv wouldn't work, coffee machine out of order, breakfast not nice and hears the best bit they had ran out of brown sauce!! Faulty towers eat your heart out ! So if you are disabled ♿ AVOID AT ALL COSTS. apparently lifts been out of order for months !

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that breakfast was not good, coffee machine broken and sauces missing. We are looking into the breakfasts. The lift has been repaired but then went down again we are awaiting a part for this, I am sorry we could not move your rooms but we may have been fully booked that night At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Worst hotel we’ve stayed in!

Tripadvisor-waardering 1.0/5

avisharp Stellen - Gecertificeerde beoordeling door TripAdvisor

Can’t see this place lasting much longer if they don’t sort themselves out! Felt sorry for the few staff we saw,but our stay was terrible from start to finish. For some reason we were given a wheelchair accessible room, which wasn’t as the lift to it didn’t work. There was loud music coming from the ballroom below us which we hadn’t been warned about, we weren’t able to get breakfast on the Sunday morning as it was mayhem in the small dining area, one person behind the counter taking orders and one in the kitchen cooking! No one to greet guests, clear tables, wash up, or help in any other way! As a result nothing had been replenished, and they appeared to have run out of most things. Then on our second night we had to change rooms as the electricity went off in the room we had, only to be given a tiny cold box room as it was all they had! As compensation we were offered a free drink, but the cider had run out as well!!!

Dear Rebecca W Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that you could not get in to have breakfast and we are investigating this. We awaiting parts for he lift Unfortunally they have not arrived yet At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Room okay - breakfast a disaster zone!!!!

Tripadvisor-waardering 2.0/5

Paul C Soloreis - Gecertificeerde beoordeling door TripAdvisor

Room was fine (although a friend advised that the rooms are prone to excessive heat as there’s no air-conditioning and the window doesn’t open). Breakfast was shambolic on both mornings: lack of staff, lack of key ingredients, lack of cutlery and a lack of tables to sit at. In summary, it’s fine for stays Oct-April, but don’t book for breakfast - you can get a better (and cheaper) breakfast across the road at the Wetherspoons.

Dear Rebecca W Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that the breakfast was not to standard and we are investigating this. At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Mooi hotel en goed gelegen

Tripadvisor-waardering 5.0/5

K9661FCalbertod Zaken - Gecertificeerde beoordeling door TripAdvisor

Was even vreemd midden in de stad, parkeergarage is net voor het hotel. Zeer vriendelijk personeel met een leuke kleine eetkaart en goede wijn. Upgrated room gekregen, super in orde. Ligt midden in een winkel gebied, dus veel te doen. Het restaurant van het hotel is zeker aan te raden. De diner en ontbijt kamer is zeer licht en mooi.

Dear Alberto d, Thank you for awarding us 5* after your recent visit. The team will be delighted to read your comments and it's great to hear you enjoyed the restaurant. I hope we can be of service again on a future visit to the area. Kind Regards, Stuart

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 472 beoordelingen 8.6/10 Locatie
  • 695 beoordelingen 6/10 Kamer
  • 594 beoordelingen 8.5/10 Service
  • 9 beoordelingen 6.8/10 Wifi
  • 304 beoordelingen 6.8/10 Netheid
  • 295 beoordelingen 5.2/10 Comfort
  • 274 beoordelingen 5.3/10 Ontbijt
  • 259 beoordelingen 4.5/10 Eten

Mogelijk gemaakt door Trustyou

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