Mercure Melbourne Albert Park 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 2.178 beoordelingen

Mercure Melbourne Albert Park - Image 1
Mercure Melbourne Albert Park - Image 2
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Omschrijving

Extras van het hotel

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Onze accommodaties

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Hotel locatie

Mercure Melbourne Albert Park

Queens Road 65
3004 MELBOURNE
Australië

Gps:-37.84978, 144.978662

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

WINDOWS RESTAURANT

Restaurant Melbourne Windows biedt u schitterend uitzicht over Albert Park Lake, een ontspannen sfeer en een uitgebreid menu met moderne Australische gerechten. Dagelijks geopend voor een heerlijk ontbijtbuffet en 's avonds voor een à-la-cartediner.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  2.178 beoordelingen

TripAdvisor score  3.5/5  909 beoordelingen

You are not welcome if you don’t drink.

Tripadvisor-waardering 3.0/5

mattsQ3470KW Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Stayed at the Pullman/Mercure Albert Park for the Aus F1 GP. A very busy time for the hotel but the basics worked well, good check in, no wait for bfast etc. The hotel is F1 themed over the GP weekend with activations which aid the excitement, in the evenings when you return from the race they have some cocktail events which is a nice gesture as you are paying x3/x4 and up on the normal daily rate to stay during the F1 weekend. This part however is only aimed at those who drink alcohol and the manager on duty is not prepared to involve those unable to drink. I had a back operation 4 weeks ago and cannot drink alcohol due to my meds. The first evening (Friday)I arrived was a cocktail master class. I entered the area and was offered a canapé, check, unfortunatelyI can’t eat gluten but that’s fine. I then asked about any non alcoholic drink. None available, okay I am not paying fair enough, on the table I see another tray of hand outs that were bocconcini and water melon, yay somethingI can have. So I asked the Gent in charge, sorry I don’t drink but may I have a one of those? I was surprised when he said, “No, those are only for the masterclass (the name of the event). He knew I could not drink, I did not feel a need to explain every other Canapé contained gluten. I left as was made unwelcome. Any way Saturday I get back and there is another promo, advertised as dilmah and some other brand I don’t know. I’ll give them another chance…So I join the queue. A waiter offers a canapé, I can’t eat it, not the hotels fault, the gluten things not easy to cater for and I don’t expect it. , but I ask him, can I have the drink being mixed with out the alcohol as I don’t want to stand in line for nothing. He says I am sure you can but I’ll ask. Poor guy comes back to me and sheepishly says sorry the Manager says “No”. I left again. I am an Accor member, feedback is that your event did the opposite of inspiring loyalty. I am okay that you give away what ever you want it is your right. I was surprised if I don’t drink as a guest I am not welcome to the other things on offer. I’d still recommend you stay in the hotel during the F1 weekend as it is fantastic to stay so close and you might get a track view. The staff in the restaurant are lovely.

Disgusting

Tripadvisor-waardering 1.0/5

amandacox68 Gecertificeerde beoordeling door TripAdvisor

Went for a function and stayed overnight. The service was disgusting. They didn’t understand what you were asking for the curtains in the function room where we were had big stains all over them it was disgusting. The room was so hot you were just pouring with sweat. The air-conditioner wasn’t on the next day for breakfast as well. That was absolutely disgusting. There were flies all in these baskets that weren’t covered. The scrambles eggs were soggy, the toaster, only burnt one side of the bread, the bacon was cold. The meat was warm would not recommend anybody to go to this hotel. It was really really bad

redelijk

Avis-klantbeoordeling 2.5/5

Wim Zaken - ALL bevestigde berichten

-kamer simpel en AC niet regelbaar. -WIFI niet goed, dit moet men weten omdat je bij receptie, bar, ontbijtruimte deze wel goed is -De laundry oppik slecht geregeld, heb zelf moeten brengen -Onder nachtkastje vuil zoals een plastic flesje -zondagochtend om 7.30 uur was de gym nog onverlicht -Ontbijt goed geregeld, top -receptie vriendelijke mensen -leuke bar

doorsnee goed

Tripadvisor-waardering 3.0/5

898annemieb Zaken - Gecertificeerde beoordeling door TripAdvisor

Sommige personeelsleden waren vriendelijk en zeer hulpvaardig, andere minder. Prijs hoog voor hetgeen je krijgt. In gordijnen zaten gaatjes en hingen uit de rails. We hadden voor early-check in gevraagd, maar kamer was niet klaar. Nog een uur moeten wachten, terwijl we na onze vermoeiende reis uit Europa doodop waren. Badkamer verouderd. Ontbijt was super. Goede bedden.

Dear 898annemieb, Thank you for taking the time to review your stay at Mercure Melbourne Albert Park. I sincerely appreciate you sharing your feedback about the service received and will discuss this accordingly with our Team. I do hope that you will choose to stay with us again in the future. Kind regards, Mr Llewellyn Wyeth General Manager

Geweldig hotel, geweldige service!

Tripadvisor-waardering 5.0/5

RoBe V Stellen - Gecertificeerde beoordeling door TripAdvisor

Wij waren blij verrast met onze kamer, een heuse suite met 2 verdiepingen. En dat voor 168 dollar, kom daar maar eens voor in Europa ;) Het personeel was echt geweldig, zeer correct en behulpzaam. Je wordt behandeld als een Royal , echt heerlijk!

Dear RoBe V, Thank you for your glowing review about your recent experience at Mercure Melbourne Albert Park. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 701 beoordelingen 8.2/10 Locatie
  • 1.682 beoordelingen 5.2/10 Kamer
  • 1.259 beoordelingen 7/10 Service
  • 49 beoordelingen 4/10 Wifi
  • 757 beoordelingen 5.3/10 Comfort
  • 698 beoordelingen 4.3/10 Netheid
  • 389 beoordelingen 7.5/10 Ontbijt
  • 367 beoordelingen 5.5/10 Goede prijs-kwaliteitsverhouding

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