Grand Mercure Urumqi Hualing 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.7/5 10 beoordelingen

Beste prijs
garantie
Grand Mercure Urumqi Hualing - Image 1
Grand Mercure Urumqi Hualing - Image 2
Grand Mercure Urumqi Hualing - Image 3
Grand Mercure Urumqi Hualing - Image 4
109 E XiHong Road, 830063 URUMQI, China

Omschrijving

Extras van het hotel

  • Internethoek en gratis WiFi in het hele hotel

  • Aanbieding 100% halalgerechten in alle restaurants van het hotel

  • Ruim parkeerterrein met 220 parkeerplaatsen

  • In de groothandelsmarkt van Hualing: gemakkelijk beroemde producten van Xinjiang kopen.

  • Gemakkelijke toegang tot de zakenwijk

Onze accommodaties

Hotel locatie

Grand Mercure Urumqi Hualing

109 E XiHong Road
830063 URUMQI
China

Gps:43.816275, 87.604444

Telefoon
Fax +86 991 518 9666

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.7/5  10 beoordelingen

TripAdvisor score  4.0/5  177 beoordelingen

No window/ stinky bathroom/ disgusting

Tripadvisor-waardering 1.0/5

SPGPlatinChina Gezinnen - Gecertificeerde beoordeling door TripAdvisor

This hotel is an embarrassment to the Accor brand. The window in the room is boarded up. How can a room in a five star hotel not even have a window? I called to complain and they said many rooms were like this. And the smell in the room. The bathroom absolutely stinks and emanates throughout the whole room. Hard to sleep it was so disgusting. I'm only here one night so didn't ask to switch rooms. Stay away from this hotel. I can't believe how bad it was

Inconvenient for families

Tripadvisor-waardering 3.0/5

aekeus Gecertificeerde beoordeling door TripAdvisor

I stayed two separate nights within a week. Upon entry, the hotel looks very beautiful and has a 5 star decoration above the lobby. However, it's a rather inconvenience hotel for families: - only one person spoke English, so it was difficult to communicate - the hotel restaurant only has Chinese menus with no pictures and the staff had difficulties understanding my mim'ed broken Chinese - room service only starts at 11 p.m.... so how can you feed your children and put them to bed at 8:00 p.m.? - the room service menu is limited, anyhow - the shower has no holder for the shower head, so you have to hold the water and lather - there was construction happening in the room below mine, so I was hearing hammering throughout the night - we had to get a NAT test every single time we entered the hotel. resulting in us getting two NAT tests in one day. (LOL)

Nice Property

Tripadvisor-waardering 4.0/5

panerai66 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Stayed 14 nights in this property and have to say that the service level is highly commendable. Manager Abdullah from breakfast lounge is very attentive and takes care of us very well, and not forgetting other managers. Only setback, despite requesting and insisting on NON SMOKING rooms/floor, there were still smokers, I believed they were Chinese guests, secretly or rather, blatantly smoking in their NON SMOKING floors. Ventilation is bad as the smoke flows through into our rooms. Speedy service recovery by the hotel team include placing air ioniser in our room. For one to stay 14 nights, with our daughter being sensitive to cigarette smoke, it was one memorable stay. Hotel management should enforce and be stricter with such rules. As an international chain group, every guest should be treated equal and non smokers shouldn't be penalised, and bear the brunt and suffer as a result of other insensitive and uncultured travellers. Despite these, this property is highly recommended. Good location with wholesale centre within walking distance and many local delights nearby. We will be back again end 2020 again to fulfil another 14 nights stay and hopefully, we will have cleaner air in our room.

Dear Guest Thank you for choosing to stay in Grand Mercure Urumqi Hualing. I am happy to read that our Cafe Veranda Manager Abdullah took good care of you and your family. I am very sorry that we have not been able to control some of our customers and to get them to stop smoking on our clearly marked Non-smoking floors. We will continue to work on that. Please let me know if I can be of any assistance in Urumqi. We look forward to your next visit. Best regards Joachim Heineke General Manager

Excellent hospitality

Tripadvisor-waardering 5.0/5

466ollieh Soloreis - Gecertificeerde beoordeling door TripAdvisor

I stayed 3 nights at the hotel this January and I was extremely impressed with every aspect of the hotel. First of all the staff were extremely friendly and helpful. Lynne was very professional and was always there to help. Im a platinum member and was given a free upgrade to a suite along with fruits and offered a late checkout which was very useful. The room was spotless and very spacious. For me this is the nicest hotel I've stayed in Urumqi and the location is great around 25 mins to the airport and pretty central. Would definitely stay here again!

Dear Guest Thank you very much for choosing Grand Mercure Urumqi Hualing for your stay in Urumqi. I am pleased to read that you enjoyed your stay and very pleased that you tell us about Lynne's professionalism. I hope to be able to welcome you back soon and if you need any help in the meantime in Urumqi, please contact me any time. Best regards Joachim Heineke General Manager

geen hoogte vrees hebben

Tripadvisor-waardering 4.0/5

Skullie1977 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Met deze naam kan je wat luxe verwachten, deze is ook zeker aanwezig in het hotel. Na binnenkomst moet je tas door een scan en je mag zelf door een metaal detector. Daarna krijg je alles te zien wat je mag verwachten bij een hotel van dit niveau. Alleen om er te komen moet je door een warenhuis, wat rond 1900 sluit, of een style schans op, dit kan je beter met een taxi doen. Het hotel bevind zich namelijk op een ander gebouw van 6 etages. In het warenhuis kan je inrichting vinden voor je huis, dit is ook van toepassing op de omliggende warenhuizen. Dus mocht je hoogtevrees hebben en een 5 steren hotel zoeken, dan adviseer is je verder te zoeken. Mocht je geen hoogtevrees hebben, dan is dit zeker een goede optie.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 801 beoordelingen 8.8/10 Locatie
  • 1.010 beoordelingen 8.6/10 Kamer
  • 1.552 beoordelingen 9.3/10 Service
  • 9 beoordelingen 6.9/10 Wifi
  • 836 beoordelingen 8.1/10 Sfeer
  • 706 beoordelingen 8.3/10 Voorzieningen
  • 504 beoordelingen 8.8/10 Netheid
  • 335 beoordelingen 8.6/10 Comfort

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Al onze hotels in Urumqi

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.