Sofitel Kunming

Avis-klantbeoordeling (ALL beoordeling) 4.7/5 778 beoordelingen

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Omschrijving

Extras van het hotel

  • Verblijf in het hoogste hotel van Kunming

  • Laat uzelf verwennen in onze luxe spa

  • Dineer met uitzicht over Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

Onze accommodaties

Hotel locatie

Sofitel Kunming

777 South Huancheng Road, Xishan District
650034 Kunming
China

Gps:25.0223790816, 102.7014398258

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.7/5  778 beoordelingen

TripAdvisor score  5.0/5  4.067 beoordelingen

Nice hotel and Good service

Tripadvisor-waardering 5.0/5

Rzing_Thada Soloreis - Gecertificeerde beoordeling door TripAdvisor

I have been here on November 2023 so the hotel is great with the nice room with completed amenities. I love the size of room it is good and enough space to relax also the bed is crazy I can deep sleep for whole night. Staffs are very helpful and tried to response me in English even they are not fluent much but they tried to understand what I need to know. Breakfast was variety of dishes and coming with good tastes especially the panoramic view from the restaurant at the roof top. I will be back to stay if I back to Kunming 🙂

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Perfect place for a luxury holiday

Tripadvisor-waardering 5.0/5

Fabionodariphoto Stellen - Gecertificeerde beoordeling door TripAdvisor

One of the best hotel in Kunming. Stuff is very friendly and ready to help. They can speak English, which is pretty rare in this part of China. The room was very clean and the mattress soft, which is another thing that shouldn't be taken for granted in China. Breakfast is absolutely great. Lots of options including a "cheese room".

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Very good hotel but need to improve the membership service

Tripadvisor-waardering 4.0/5

kiyouwong Stellen - Gecertificeerde beoordeling door TripAdvisor

Very good hardware. The food and breakfast in the executive lounge are very high standard. As a platinum member of Accor, although I received an email from the staff of the executive lounge asking about check-in preferences, I did not receive a response after I reply, and there was no preparation in the room during check-in , and no welcome gifts of members benefit. Check in at the front desk, until you get the room card, the front desk did not give a welcome drink card, and did not mention the benefits of the executive lounge, breakfast, etc. Member services must be improved!

Dear Kiyouwong, Bonjour! Warm greetings from Sofitel Kunming. Thank you very much for taking your time to share your constructive reviews on TripAdvisor! I am very sorry to hear that your experience did not meet your expectations especially in membership service at this time, I sincerely apologize for this. Dear Kiyouwong, I can fully understand your disappointed. Hotel membership service is the most important for member guest stay. From your helpful feedback, we will know how we can better improve ourselves and prevent future occurrence. As a Guest Experience Manager, again deeply apologize for this very inconvenient issue and I'm fully confident in my team right now. I will be great also to get your next stay details. Please feel free to send it to h8529-gm3@sofitel.com. Thank you again for sharing your comment and we’re really looking forward to welcoming you again and make your next stay Magnifique. Kind Regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

One of best in the world

Tripadvisor-waardering 5.0/5

Dinesh L Gecertificeerde beoordeling door TripAdvisor

We had wonderful experience at the hotel which was set in a scenic view of beautiful Kunming City. We came to this hotel as part of our business trip to China. staff made sure our stay was memorable. The staff was very friendly and courteous and goes the extra mile to make sure that the guests are happy and well taken care of. Food was delicious and had excellent variety for each and every meal. Would like to mention Special Thanks to Andy Yu & Front Office Staff. we definitely will visit this beautiful hotel again on our next business trip to China.

Dear valued guest, Bonjour! Greetings from Kunming. We sincerely appreciate your wonderful comments following your recent stay with us at the Sofitel Kunming. We receive so many positive reviews, especially pertaining to the high service levels demonstrated by our dedicated Ambassadors. I will personally ensure that your message is shared with Mr. Andy and team in Front Office. We look forward to welcoming you back soon! Best Regards & Merci! Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

1 nacht

Tripadvisor-waardering 5.0/5

lievegent Stellen - Gecertificeerde beoordeling door TripAdvisor

We waren hier de laatste nacht voor de vlucht naar Parijs CDG. Een schitterend hotel: hoogbouw met een enorme uitstraling. Mooie grote verzorgde kamers en een grote, nette en verzorgde badkamer. Water is gratis aanwezig op de kamer. Alle badprodukten en pantoffels zijn aanwezig. Het ontbijtbuffet is schitterend: enorm veel keuze, alles wat je kan dromen is aanwezig. De laatste avond hebben we van een enorm lekker buffet genoten: verse schaaldieren, vis- en vleesgerechten genoten. Ook van de Chinese keuken kon je proeven. Zeer goede WIFI in het volledige hotel.

Dear lievegent, Bonjour! Warm greetings from Sofitel Kunming. Thank you for choosing us and we are so happy to read that you had a very pleasent stay at this time.Sofitel Kunming is a young and energetic hotel, we want to show our valuable guests the charm of our hotel in French way and provide the warm, considerate service to every customer. We hope you can come back again and we are confident that you will have a more perfect experience upon your next visit. Kind Regards Andre Erasmus General Manager Sofitel Kunming

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 2.833 beoordelingen 9.5/10 Locatie
  • 5.060 beoordelingen 9/10 Kamer
  • 8.151 beoordelingen 9.5/10 Service
  • 43 beoordelingen 5.5/10 Wifi
  • 2.754 beoordelingen 8.9/10 Sfeer
  • 2.410 beoordelingen 8.7/10 Voorzieningen
  • 1.809 beoordelingen 9.6/10 Ontbijt
  • 1.569 beoordelingen 9.6/10 Netheid

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