Sofitel Montevideo Casino Carrasco and Spa 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 746 beoordelingen

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Omschrijving

Extras van het hotel

  • 5 evenementenruimten voor maximaal 250 personen

  • Verwarmd binnen- en buitenzwembad het hele jaar door

  • Exclusieve spa, schoonheidssalons, massageruimten en sauna's

  • Exclusieve bar met moderne inrichting en uitzicht op het strand

  • Restaurant met unieke, duurzame en biologische culinaire creaties

Onze accommodaties

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Hotel locatie

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguay

Gps:-34.890555, -56.055278

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

RESTAURANT 1921

Restaurante 1921, met een prachtig uitzicht op het strand en de wijk Carrasco, biedt een creatief gastronomisch aanbod waarin onze heerlijke gerechten worden gecombineerd met lokale en biologische producten.

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100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  746 beoordelingen

TripAdvisor score  4.5/5  1.523 beoordelingen

Certificaat van uitmuntendheid 2023

Still a favorite

Tripadvisor-waardering 4.0/5

Linda K Gecertificeerde beoordeling door TripAdvisor

Impressive building! Staff helpful. 2 rooms and one with an 8 year old which they insisted an upgrade; but that room was actually smaller than the standard room for more money. Breakfast = eh! Great location away from the city and walkable to great restaurants.

Bonjour! Thank you for choosing us and for giving us your feedback, which we take to improve our service. Best regards

Elegant, sumptuous and comfortable

Tripadvisor-waardering 5.0/5

Travelesq Gecertificeerde beoordeling door TripAdvisor

This was a fantastic place to stay for three nights. The hotel is outside the central area and it will take a good 15 minutes to get to the center, but it is worth it. Our room was clean, comfortable and enormous in size. A particular shout-out to the Lobby Manager Rodrigo for making certain our stay went smoothly.

Bonjour Thank you very much for choosing us for your stay in Montevideo. It is very nice to know that you enjoyed the hotel and the city. Best regards

Good choice

Tripadvisor-waardering 5.0/5

bicheno Gecertificeerde beoordeling door TripAdvisor

A historic building with a wonderful lobby. Opposite a nice beach. The rooms could need a refurbishment. They have a kinda open bathroom which we didn´t like. The pool area is nice with a little lawn. Best thing was the wonderful breakfast with excellent service. The egg dishes were great and the bread and croissants were really delicious.

Bonjour! Thank you so much for sharing your experience and highlighting our service. We are so happy to hear that you had a Magnifique stay! Best regards

Beautiful hotel with horrible client service

Tripadvisor-waardering 1.0/5

Calvin M Gezinnen - Gecertificeerde beoordeling door TripAdvisor

We arrived on New Year’s Day from Buenos Aires, Argentina to Uruguay because we have a flight departing from Montevideo to Los Angeles (via Bogota) very early in the morning on Jan 2nd. Since this is the first day of 2024, I wanted my children to enjoy a castle-like hotel during the day, while we parents try our luck at the hotel casino during the night, so we chose to book the Sofitel Carrasco Resort and Casino. I booked a room at the Sofitel with a King size bed to enjoy during the day and let the children sleep at night for a few hours while my wife and I spent time at the hotel’s casino until our 3am departure time. Our goal was to not sleep at night in Montevideo and sleep instead during our entire 13 hour flight combo to Los Angeles. Upon our arrival, the hotel management insisted that we purchase a second room because per their policy, two adults and two kids could not stay in one room no matter the circumstances. I have never experienced such strictness and rude attitude anywhere I have travelled, and I travel a lot. We were given a separate room, not connected to ours, for our two daughters. Hotel management won their ‘policy’ battle, but lost the war because a) we will now be sleeping tonight rather than gambling and b) we will NOT be booking any rooms with the Sofitel brand in the future.

Bonjour Mr. Calvin Thank you for taking the time to tell us about your experience at the Sofitel Montevideo Casino Carrasco & Spa. I am sorry that your experience did not meet your expectations; allow me to express my sincere apologies. Please note that this problem was a true exception to our regular practices. Rest assured that we are taking the appropriate measures to address the matter. All our efforts are concentrated on preventing future inconveniences. It should be noted that your reservation was made for two adults only and you were two adults, a 15 year old teenager and a 9 year old child. You booked a superior room (our initial category) of 30 m2 with queen bed, we not only complied with the policies but we also complied taking care of your safety. We are looking forward to welcoming you again at Sofitel. Please do not hesitate to contact me during your next visit. Sincerely, Rodrigo Tanco Lobby Experience Manager

MAGNIFIC HOTEL met Excelent service !!!

Tripadvisor-waardering 5.0/5

tubbiethenetherlands Zaken - Gecertificeerde beoordeling door TripAdvisor

Werkelijk prachtig hotel in nieuw staat. Net buiten het centrum in de luxe wijk Carrasco. Zeer mooie en ruime kamers, vele met uitzicht op zee. Het bed lag zeer comfortabel,heb het niet beter gehad dan hier! De service in de Spa is heel goed, juiste atmosfeer en zeer correcte service. Massage was werkelijk perfect, aan alles is gedacht. prachtig zwembad binnen en buiten, en heerlijk zonneterras, met ook daar weer de juiste service. Groot aanbod tijdens het Ontbijt buffet op 5 sterren niveau, zelfs aan kinderen is gedacht. Frontdesk in en uit checken ging attend en vlot. Vriendelijke en leuk personeel. Zeer behulpzaam en echt geïnteresseerd De Bar drankje gedronken, gezellige grote ruimte met veel sfeer en spontaan personeel. Overal goede Wifi verbinding. Kortom een ECHTE aanrader voor zowel zakelijk maar ook voor gezinnen buitengewoon geschikt! Ik ga hier zeker terugkomen.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 248 beoordelingen 9.1/10 Locatie
  • 436 beoordelingen 5.7/10 Kamer
  • 577 beoordelingen 7.7/10 Service
  • 16 beoordelingen 4.7/10 Wifi
  • 247 beoordelingen 8.4/10 Voorzieningen
  • 209 beoordelingen 7.9/10 Sfeer
  • 189 beoordelingen 7.2/10 Ontbijt
  • 96 beoordelingen 4.7/10 Netheid

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