Mercure Newcastle George Washington Hotel Golf and Spa 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 853 beoordelingen

Mercure Newcastle George Washington Hotel Golf and Spa - Image 1
Mercure Newcastle George Washington Hotel Golf and Spa - Image 2
Mercure Newcastle George Washington Hotel Golf and Spa - Image 3
Mercure Newcastle George Washington Hotel Golf and Spa - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Onze accommodaties

Hotel locatie

Mercure Newcastle George Washington Hotel Golf and Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
Verenigd Koninkrijk

Gps:54.922823, -1.533922

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Carter & Fitch

Niet-contractuele foto

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  853 beoordelingen

TripAdvisor score  4.0/5  1.376 beoordelingen

Would definitely stay again

Tripadvisor-waardering 5.0/5

Kerry W Gecertificeerde beoordeling door TripAdvisor

Room was amazing, and spa experience was spot on, greated by a lovely young lady, and every single member of staff where friendly, and happy to help at every moment needed. Would definitely stay again

Dear Kerry, We very much appreciate your feedback score regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive a great score. We hope you return back to us and enjoy yourself again. I will share your result with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper

Christmas do Festive, 80, 90, 00

Tripadvisor-waardering 3.0/5

susan j Zaken - Gecertificeerde beoordeling door TripAdvisor

Attended a Christmas do, 80, 90, 00. Music & food good. The downside was that we were packed in like sardines. I'm sure it exceeded the occupancy numbers. Not enough staff on the night. Not one dirty glass was removed from any table. Dance floor was about 12ft x 12ft people were bumping into each other whilst dancing.

Terrible hotel, book elsewhere

Tripadvisor-waardering 1.0/5

Bill M Gecertificeerde beoordeling door TripAdvisor

Stayed one night, 31/10/23, will never stay again. Arrived just before 6:30pm business trip, requested breakfast to be added and a pre-auth on my card for a meal and drinks. Was advised the earliest slot for dinner was 7:45pm. OK. Room was spacious and clean, everything in the room worked, decor was plain and boring. Arrived in the restaurant for dinner just before 7:45pm, was shown to a table and handed a menu. Online there is a very small selection of gluten free options. In reality there was no mention of gluten free options on the menu. Waited. Waited. Staff arrived and asked if was ready to order, I asked for the gluten free menu - "we don't have one". "would you like me to ask what is gluten free?" err, yes please. Waited and waited. Gave up, never mind, I'll have a drink and take it to my room. Asked for a double rum and coke, it arrived, asked to put it on my room - no can do, you need a piece of card from reception. I had my room card, a pre-auth, but no piece of card. No drink. No dinner. Went to reception and complained, asked what time breakfast was served, where and how I could actually get some. It's in the Orangery, from 06:30. Well, it wasn't. It was in the restaurant bar as per the previous night. Door was closed at 6:30, I opened it. Was followed in by several hopeful customers. Coffee was from a flask. Tea was make your own, from hot water in a flask. No gluten free options and after the previous night I knew not to ask. No gluten free cereals, no gluten free bread, the fruit options were minimal, the hot buffet was lukewarm. OK, at least I can leave. Get to reception at 7am, no-one there. A sign on the counter saying call this number if you need someone. I called, someone turns up quickly. "check out please" " yes, that's done, do you need a vat receipt?" " of course" Sorry, the systems are down, you should get an email invoice in two days time. What a joke of a hotel. An absolute farce. I thought perhaps John Cleese was hiding round a corner with a film crew.

WORSE HOTEL I HAVE EVER STAYED

Tripadvisor-waardering 1.0/5

Sauren B Gecertificeerde beoordeling door TripAdvisor

Travelled 2 hours from Leeds to this hotel and had high hopes of the stay due to the pictures of the facilities and rooms on the website. As we stayed at the delta marriott hotel in gateshead, not far from here, the week previous we were expecting the same level of luxury and service. But upon arrival, we were greeted and spoken through the stay, were given key cards and walked to our room. As we were walking down the corridor, we were met with a strong stench of cannabis. This ruined the first impression before we had even reached our accommodation. When we entered our room, we noticed the dated decoration of the room, which didn’t come close the image we were expecting due to the pictures of the room on the website. To list a few details: the lamps were crooked, the bathroom was very basic and the tv was not up to date. To make matters worse, we had been travelling all day and at 7:45am the following morning the fire alarm went off. We were not made aware of any danger by staff or checked upon after alarm stopped.I will never be returning and will be following on the message to anyone visiting Newcastle.

Verblijf in de regio Newcastle

Avis-klantbeoordeling 4.0/5

Eric Stellen - ALL bevestigde berichten

We hadden een zeer ruime kamer. Blijkbaar was er een lek geweest want er hing een muffe lucht. We hebben geslapen met de ramen open. Zeer ruime badkamer. Ontbijt in buffetvorm. De maaltijden in het retaurant waren prima.

Beste Eric, Bedankt dat u voor het Mercure Newcastle George Washington Hotel heeft gekozen en dat u de tijd heeft genomen om uw feedback met ons te delen. We zijn blij te horen dat u genoten heeft van uw kamer en het ontbijtbuffet, evenals van de maaltijden in ons restaurant. Wij streven ernaar om elke gast een comfortabel verblijf te bieden en wij verontschuldigen ons als dat niet uw ervaring was vanwege een mogelijke lekkage in uw kamer die een onaangename geur veroorzaakte. Wij nemen alle feedback serieus en hopen dat u overweegt om in de toekomst weer bij ons te verblijven. James Thornhill Operationeel Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 204 beoordelingen 8.7/10 Locatie
  • 1.088 beoordelingen 6.5/10 Kamer
  • 811 beoordelingen 8/10 Service
  • 396 beoordelingen 6.3/10 Netheid
  • 334 beoordelingen 6.5/10 Ontbijt
  • 199 beoordelingen 5.9/10 Wellnessruimte
  • 196 beoordelingen 5.2/10 Goede prijs-kwaliteitsverhouding
  • 93 beoordelingen 5.2/10 Bar en Dranken

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