Mercure Rio de Janeiro Nova Iguaçu 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 917 beoordelingen

Mercure Rio de Janeiro Nova Iguaçu - Image 1
Mercure Rio de Janeiro Nova Iguaçu - Image 2
Mercure Rio de Janeiro Nova Iguaçu - Image 3
Mercure Rio de Janeiro Nova Iguaçu - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Mercure RJ Nova Iguaçu hotel heeft 2 sauna's en een zwembad

  • Gebruik een van de 7 volledig uitgeruste evenementenruimten voor je zakelijke bijeenkomsten

  • 15 minuten rijden van snelweg Presidente Dutra

  • 10 minuten rijden van de snelweg Via Light

  • 35-minuten rijden naar de internationale luchthaven van Rio de Janeiro - Galeão

Onze accommodaties

Kamer

Classic kamer met tweepersoonsbed

  • 2 personen
  • 23 / 247 sq ft
  • Beddengoed 1 x Tweepersoonsbed(den)

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Hotel locatie

Mercure Rio de Janeiro Nova Iguaçu

Av Doutor Mario Guimaraes 520
26255230 NOVA IGUACU
Brazilië

Gps:-22.75875, -43.45674

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

ABRA

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  917 beoordelingen

TripAdvisor score  4.0/5  434 beoordelingen

Certificaat van uitmuntendheid 2023

Fijn verblijf

Avis-klantbeoordeling 4.0/5

Lien Gezinnen - ALL bevestigde berichten

Vriendelijk en hulpvaardig personeel. Soms wat lawaai van naburige kamers maar wordt vlot opgevolgd. 'S avonds genieten op het terras. Zwembad meerwaarde voor kinderen.

Beste gast, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Bruno Bento Gerente Geral

Good Hotel, but the city needs better traffic management

Tripadvisor-waardering 4.0/5

wagnercs10 Zaken - Gecertificeerde beoordeling door TripAdvisor

The hotel is good for the price - nice room, nice breakfast - all clean and comfortable. But the location suffers the impact of a very heavy traffic during peak hours, so be prepared. So plan for that, by leaving earlier, and when coming back to the hotel, do yourself a favor - wait until 6:30 to 7 pm, when roads might be less jammed. Go to a bar, have a snack. You leave by 5pm, you will suffer.

wagnercs10 We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ary Comar Gerente Geral

Broken

Tripadvisor-waardering 2.0/5

allanbulpin Soloreis - Gecertificeerde beoordeling door TripAdvisor

This is a good example of the management not doing their job, in my room it was lovely to have tea making facilities but the kettle leaked and the lid didn't shut, the hair dryer in the bathroom didn't turn on and the door to the balcony didn't make a deal so when there was a storm (3 whilst I was there) the howling wind was almost unbearable (fortunately I had noise cancelling headphones) after there was a storm that kicked out the electricity in the rooms, there was no breakfast on offer (surely you would have a backup on offer) one of the lifts were broken and some of the lights in my room did not work, one of the nights I wanted room service and when I called for it all I got was an answer of 'no speak English' then the phone hung up, surely if you know you have a guest staying that doesn't speak Brazilian Portuguese you would keep someone on staff that speaks or at least understands English at all times, the pool area was nice, the rooms were clean (although pillow cases don't stay on pillows and pillows are old) and very good spread for breakfast, location was horrible but that one is my fault.

Allan Bulpin, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO

Very satisfied

Tripadvisor-waardering 4.0/5

phillipf970 Stellen - Gecertificeerde beoordeling door TripAdvisor

Very special thanks to Bruno and Herbert from Reception. I go to the hotel every 15 days and every single time i am well supported by them, in the morning when i arrive and during the stay. The only complaint i have is that the room cleaning wasn't so good this time, but i'm sure they will improve. I will spend the new year here and i am sure its going to be a great vacation.

Mr Phillip We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

Mercure RJ Nova Iguacu

Tripadvisor-waardering 4.0/5

edinarm Gezinnen - Gecertificeerde beoordeling door TripAdvisor

The hotel is kept in a very clean enviroment, The rooms are clean, well laid out, and comfortable. Everything in the rooms was in an excellent state of maintenance and worked well. Breakfast was great! The staff were all extremely freindly and helpful and made our stay very enjoyable, 5 stars to them!

We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 259 beoordelingen 7.9/10 Locatie
  • 509 beoordelingen 6.5/10 Kamer
  • 524 beoordelingen 7.7/10 Service
  • 34 beoordelingen 3/10 Wifi
  • 281 beoordelingen 4.3/10 Comfort
  • 264 beoordelingen 5.8/10 Netheid
  • 201 beoordelingen 5.3/10 Ontbijt
  • 142 beoordelingen 3.1/10 Goede prijs-kwaliteitsverhouding

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